We tend to like Hampton Inns. We stayed at this particular Hampton for one night previously so were happy to book it for our return stay. As we expected the hotel was clean and the front desk staff was very helpful. The difficulties began after check in. The room adjoined the elevator and you could hear it through the wall. There was a problem with the heating/cooling system. They were aware of the problem before we checked in. A service person came to the door the next morning to look at the problem but it was not repaired even though we were there three nights. We also had issues with the bed. One of the reasons we choose Hampton Inns is for the quality of the mattress. Our room had two queen beds. Both beds seemed to have very poor mattresses. They were thin and lacking in support, a problem we'd never had at a Hampton before. There was also a difficulty with the sheets. The top sheet barely covered the top surface of the bed. It was only big enough to cover one person in bed at a time. (We are average size people.) The same was true of the second bed as well. The sheets appeared to be full rather than queen size. We ended up using two sheets on one bed. We hope that most of these difficulties were a result of having a full hotel. The Internet connection was very slow. Even with these difficulties we were pleased by the pleasant staff and the cleanliness of the facilities. We may try them again on our next trip but will check out the quality of the mattress before we unpack.
- Official Description (provided by the hotel):
- We love having you at the Hampton Inn Suites, Pine Bluff, AR! ... more less
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- Also Known As:
- Hampton Inn And Suites Pine Bluff Hotel Pine Bluff