Stayed here last week in a pool access room , totally worth the small amount to upgrade. Loved everything about the hotel , staff are amazing room was great. Breakfast had everything you could want and the coffee was great and free flowing.Also a easy 10 min walk along the side of the monkey Forrest takes you right on to Monkey Forrest Road .On check out staff were keen to find out if we felt any improvements could be made to hotel, I think keep doing what you are doing its a great welcoming place to stay we will be back 😎

This hotel can be great but during our stay they were fogging and the poison came into our room with children.
This happened 2 times!!!
I tried to explain that it’s poison and that it doesn’t work.
They told me it was the law which is untrue as I know many resort owners in Bali that don’t fog as they know it doesn’t work and makes guests feel sick.
Please stop fogging as it kills everything around.
Educate the staff to stop mosquito breeding grounds and that will eliminate most of your mosquitoes.
Do not stay here unless you want to be poisoned.

Been to bail plenty of times and stayed in many different hotels and this hotel by far is the WORST I have ever stayed.

it has now been almost month since a holiday was ruined by this hotel .. my children my youngest being 5 years old had there eyes and throats burnt.. by insecticide that filled our room with no warning yes burnt... we ended up in hospital and even though I was emailed that I will get refund IM STILL WAITING!!

here is there email.

Please accept our most sincere apology regarding the fumigation process this evening which make you and family feel inconvenience. Continuing your previous conversation with one of the Manager in our hotel, i will continue your request of refund your payment and other personal bill balance. In this case i would like to inform you that the process will submit to our site office on Monday due close on the weekend day.
I hope this email finds you well and will get back to you for further information.
Thank you for your understanding and kind attention.

.....Perhaps I should share the video of my kids screaming with wet towel over the faces trying to stop the poison burning them!! or of you staff franticly installing temporary fans in our room to disperse the poison??