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“Beautiful stay in the shadow of a volcano”

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Hacienda La Cienega
Certificate of Excellence
Reviewed October 30, 2013 via mobile

This place was quaint and cozy. The lobby had nice sitting area beside a roaring fire. The restaurant was lovely, the food tasty and the service was fantastic. When we returned to our room we found a fire had been lit in our room as well as hot water bottles delivered for our feet. The volcano was looking over the hacienda and occasionally smoking. Very lovely stay.

  • Stayed: October 2013
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1  Thank Colette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 - 136 of 352 reviews

Reviewed October 21, 2013

We stayed here through a Gate1 travel tour. Unfortunately, we picked rooms through a lottery and our room was relatively pretty small. But some of the other travelers in our group were lucky enough to get the two huge suites on the top floors. The property is very pretty. It felt like we were stepping back in time. There was good WiFi in the lobby area. The staff was very nice and helpful. We ended up eating at the restaurant. The food was good and had fair enough prices. Just don't order any imported drinks - the costs are outrageous. There was a local band that played halfway through our dinner. They stayed only a short time which was nice so that they didn't overpower the dinner conversations among friends.

  • Stayed: October 2013, traveled with friends
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Thank Shyla M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013 via mobile

We were on a your if the region so dropped into this beautiful and historically significant building for lunch. The staff were kind enough to show us around briefly before lunch. The food was ok but the service terrible. Only three tables were eating but the waiter rushed us removing the mains plates before some if the others had finished then serving dessert while mains were still being eaten. Worse, he stood beside the table waiting for the last main to be finished before quickly swapping the plate for dessert. Finally when we paid he didn't leave the table, inferring he wanted a tip. Not impressive.

Stayed: October 2013, traveled as a couple
Thank bckpckrau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

Our family (including our two boys ages 10 and 9) stayed at Cienega for three nights in August and had a very nice time (with one warning, see below -- book your sightseeing tours elsewhere).

The hacienda is historic and beautiful, if a little rustic in places. The rooms are large and not over decorated. There does not appear to be any central heat, but we had space heaters in our room, good blankets, a fireplace with plenty of wood, and the cool evenings felt good after being in the Amazon. There were also fires in several common rooms in the evening where we had drinks most nights. The restaurant is nice and the menu is extensive with continental classics and solid Ecuadorian specialties. There was live music one night, which the kids liked. All in all, a nice experience in a historic setting.

We traveled to Cotopaxi one day. The guide arragnged by Cienega was fine. His English was not great and he did not offer huge amounts of unsolicited information, but he was OK -- we got there and back, saw the mountain, and learned a little.

The second day we asked the lodge to arrange a guide to take us to Lake Quilotoa, a beautiful crater lake about 2 hours from Cienega. The original guide's son showed up and it was not good. His English was essentially non-existent (yes, we should speak Spanish, but do not, which Cienega staff knew). I figured we had a driver, not a guide, and let it go. We arrived at the lake and hiked down to the lake and back up. While in the crater, I asked him if the lake was deep (I looked up the word for deep, profundo, in my dictionary). His answer was "No es profundo!" (it is not deep). I later found out later it is 900 feet deep. So confirmation: he is not a guide.

But worse, while driving back to the lodge after lunch he fell asleep at the wheel on the twisty mountain road -- he just dozed off. We drifted off into a concrete ditch and he just managed to pull out before we crashed into the side of the mountain. He was apologetic, but it scared the heck out of our whole family and kind of ruined the whole day as we were all nervous wrecks on the whole drive home, fearing he would do it again.

My advice is to absolutely visit Hacienda Cienega, but if you do not have you own transportation I would recommend using an outside source for tours to the nearby volcanoes and lakes. The tours arranged by the hacienda did not give us the full experience and, in our experience, could be dangerous.

Room Tip: Some of the rooms are in an annex adjacent to the main house. If you want to be in the historic roo...
  • Stayed: August 2013, traveled with family
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1  Thank Gus1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

Hosteria La Cienega is a nice quiet place, old fashioned and with great service. People are always helpfull, though a bit disinformed. The place could use a little bit of painting too. The bathrooms are new and everything is neat. Considering what you get, the prices are really low, and they include a very nice breakfast though I would not recommend having lunch there; as you'll find yourself alone in the restaurant while every other guest is touring around. Keep in mind dinner is served until 20:30 PM, as we wanted to have dinner at 21:00 and the kitchen was already closed and no one cared to tell us. The horses are a fun activity if you know how to ride, i wouldnt recomment having a guide, just go by yourself and feel free to get to know the grounds; the horses won't go to unknown territories. I highly recommend this place, its really cozy but keep in mind its not a 5 star hotel. (best with large groups)

Room Tip: The luxury suite is the best, otherwise try to get a family room as they have chimneys inside.
  • Stayed: September 2013, traveled with friends
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Thank Javier D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

I did not mind that bathroom was not spanking new Holiday Inn like nor that it took a while to get the hot water (it was there), it was the musty smell in the bathroom that bugged. We were with a tour group so cannot comment on value. We chose our rooms by lottery according to when we had booked-we got a big room with a queen or king bed and a smaller bed, a lovely fireplace and interesting furnishings. It seemed cold even with a fire but was fine when snuggled under the covers. They seem to be trying to preserve the place as it was-some of that works and some does not. Grounds are nice for a walk with a good view of Cotapaxi, there is a nice Chapel and a small gift shop with well chosen items. There was internet if you huddled around the fire near the front desk-we were just checking email so that was fine. The restaurant was ok for breakfast (served not buffet but enough food) and ok for dinner which we had to pay for. We did not think it was as overpriced as another no alternative place we stayed at. The band was ok but I too would be upset if they played every night (they were kind of loud). This place is ok for 1 night with its proximity to Cotapaxi National Park and interesting in the frozen in time old hacienda look.

  • Stayed: September 2013, traveled as a couple
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Thank Alsotvmovielover50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

This is an ideal adjunct to a day in Cotapaxi National Park, whether for lunch, bed-and breakfast, or full board. I make the last two recommendations with much reservation, but only because we were breaking our journey to Banos for lunch alone. The property is in a beautiful situation, with well groomed gardens decked with modest sculptural ornamentation. The building is opulent for this part of the country and clearly enjoys an aristocratic and distinguished past. The public rooms are most comfortable, and I peeped into a couple of bedrooms for future reference. The were very large and beautifully appointed. I would have no hesitation in making a booking in the future. As it was, our very charming and substantial 3-course lunch was included in out tour so I cannot speak to prices and value. It is disturbing that there have been some negative reports even close to the time we were around. You will have to look into this quite carefully , but my advice is to do so with an open mind, as there are not a lot of places around that offer such an apparent level of comfort.

  • Stayed: August 2013, traveled as a couple
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1  Thank davidgoldberg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacienda La Cienega

Address: Lasso Panamericana Sur Km 72, Lasso, Ecuador
Phone Number:
Location: Ecuador > Cotopaxi Province > Lasso
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Specialty Lodging in Lasso
Price Range: $115 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda La Cienega 3*
Number of rooms: 28
Official Description (provided by the hotel):
One of the oldest colonial properties in Ecuador, this 300 year old hacienda is located in the skirts of Cotopaxi, it's made of volcanic stone walls of two meters of thickness. Turned into a hotel in 1982, when it opened its doors to offer the visitor the poetry of a time and the nature of the zone, La Cienega is an unforgettable memory of The Andes. ... more   less 
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Also Known As:
La Cienega Hotel Cotopaxi Province
La Cienega Cotopaxi
Hacienda La Cienega Ecuador/Lasso, Cotopaxi

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