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Wyndham Riverfront Little Rock
Ranked #2 of 27 Hotels in North Little Rock
Bella Vista, Arkansas, Usa
1 review
“HOT!!!!”
Reviewed June 15, 2013

Things were going pretty well until the third night of our stay. We had to switch rooms and that is when the problems started. We had two other rooms and neither of them had air conditioning that worked. After the second room being set on 67* all night, it was a hot 78* at 6am when we had to get up. No one was interested in seeing that we had a good stay or a comfortable night.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Mary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blewis73, General Manager at Wyndham Riverfront Little Rock, responded to this review, June 28, 2013
I am sorry to hear about the problems you had with the air conditioning during your stay with us. Generally one of our engineers is able to fix a small problem like this very quickly and if not, replace the air conditioner completely as we keep several spares on property. I am sorry that this did not happen in this instance.

I really hope you will give us another try the next time your travels bring you to the Little Rock area.

Sincerely,
Becki Lewis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (68)
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English first
2 reviews
Reviewed June 14, 2013

The room smelled musty. However, the air conditioning wasn't working properly and the maintenance guy simply said that the drapes should have been closed. It was 75 in the room. In addition the hotel layout is confusing at best. The ballpark is across the street and the fans filled up the hotel parking. Stay somewhere else!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBE72601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blewis73, General Manager at Wyndham Riverfront Little Rock, responded to this review, June 28, 2013
I hate to hear that you were not pleased with your visit to our hotel. I hope our engineer was able to get your air conditioner working to your satisfaction. I am sure it was an inconvenience to walk into a room that was not being cooled properly.

Additionally, I want to apologize if you noticed fans for the ballgame parking in our lot. We generally block our lot and have it manned on Friday and Saturday evenings when there are games to avoid this, but during the week, we do not seem to have a lot of problems as attendance is not as high.

I hope you will give us another try the next time your travels bring you to the Little Rock area.

Best regards,
Becki Lewis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texarkana, Arkansas
Level Contributor
3 reviews
Reviewed June 12, 2013

My overall stay was ok. I stayed there two weeks and the first week, I had a lot of trouble with the front desk asking for my debit card for incidentals didn't know that I didn't have to because my company was paying. I tried to get them to take it off and they said that it would be off the next 3-5 business days. That Friday the bill that I received the whole amount of my stay on the bill because I hadn't checked out and I had scheduled to check out after my training.. So in order for the amount to be charged to my company, I had to check out and put things in a persons car that I was teaining with. Although I had a lot of problems the first week, the second was much better. Including the room. The very first room I had it looked run down and I didn't like the sliding doors. I thought that was unsafe.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Tamren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blewis73, General Manager at Wyndham Riverfront Little Rock, responded to this review, June 14, 2013
I apologize for the problems you had on your first stay. I am happy to hear your next stay was better.

I hope you will continue to make our hotel your home away from home when in the Little Rock area and if there is anything I can do for you during any future stay, I hope you will not hesitate to ask for me.

Becki Lewis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Riverfront Little Rock

Property: Wyndham Riverfront Little Rock
Address: 2 Riverfront Pl, North Little Rock, AR 72114-5653 (Formerly Hilton Inn North Little Rock Riverfront)
Phone Number:
Location: United States > Arkansas > North Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in North Little Rock
#5 Romantic Hotel in North Little Rock
#6 Family Hotel in North Little Rock
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Wyndham Riverfront Little Rock 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
Stay in the center of the action at the Wyndham Riverfront Little Rock hotel, located on the north bank of the Arkansas River in the heart of downtown North Little Rock. We are next door to Dickey Stephens Ballpark, home to the Arkansas Travelers baseball team, and just blocks from Verizon Arena and the Statehouse Convention Center. Only seven miles from Little Rock National Airport, we offer a complimentary airport shuttle, as well as a complimentary shuttle to the downtown North Little Rock and River Market areas. You can count on comfort in a spacious guest room, with amenities that include a 32" flat-screen television, refrigerator, safe, iron and ironing board, coffee maker, two-line phone with voice mail and complimentary high-speed Internet access. Guests will also enjoy unforgettable and delectable hotel dining at the Riverfront Steakhouse, where they can take advantage of our complimentary hot breakfast or enjoy a casual lunch or a delicious steak dinner. Our hotel is also home to Benihana Japanese Steakhouse, while in-room dining allows guests to enjoy breakfast, lunch and dinner in the comfort of their guest room. Your exercise routine doesn't have to skip a beat with our well-equipped fitness center and sparkling outdoor pool, or take advantage of the jogging trails in Riverfront Park next door to the hotel. There's a lot to see and do in the downtown Little Rock and North Little Rock areas. Enjoy the many magnificent attractions nearby, including the Argenta Arts District, the River Market District, the Arkansas State Capitol, the Old State House, Arkansas Territorial Restoration, the Clinton Presidential Library, Heifer International, the Arkansas Sports Hall of Fame, and the Arkansas Inland Maritime Museum. For business, relaxation or a little of both, the Wyndham Riverfront Little Rock hotel welcomes you with warm hospitality and outstanding service. ... more   less 
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Also Known As:
Wyndham Riverfront Little Rock Hotel North Little Rock
Wyndham North Little Rock
North Little Rock Wyndham

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