I booked my stay at this hotel through the IHG website. The rate I booked clearly stated that it included breakfast, but when I checked in, the gentleman at the counter told me no, I just get 20% off. I accepted the 20% off coupon, went upstairs, connected to the internet, checked my booking, and verified that it included breakfast. I called back down to the front desk, told the man, and he again told me there was no way my rate could include breakfast, but he would do it "as a favor to me." That was nice of him, but his manner seemed so patronizing, when I was just trying to get what I had paid for.
My room was dingy, smelled moldy, and the internet kept going in and out, about every 5 minutes. I finally gave up trying to use it.
The breakfast was a very basic buffet. There was nothing more than some eggs, potatoes, bacon, etc. I stayed in 5 Holiday Inn Expresses and 1 Holiday Inn on this trip, and the Holiday Inn was by far the most disappointing. I would not stay in this hotel again.More
- Free Wifi
- Free Parking