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“Hidden gem in the Amazon Basin”
Review of La Casa del Suizo

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La Casa del Suizo
Ranked #1 of 1 Hotels in Puerto Napo
Certificate of Excellence
Reviewed December 23, 2013

This resort will definitely take you out of your comfort zone, in a good way. First you arrive to the hotel via canoe. Traveling down the Napo River was an adventure in itself and very picturesque I might say. You cannot see the hotel from the river. Once you arrive at the hotel you have to take a 7 minute walk up the ramp or take the steps. The hotel sits on a large bluff overlooking the river. Once you get to the top of the bluff the views were stunning and ever changing. We had a cabin located towards the end of the property. The room was lovely. We had two full beds and a balcony with a hammock. The room was sparsely furnished the bathroom was updated. The commode had it's own room but the walls did not go all the way up to the ceiling. Therefore, you can hear everything that takes place. This can be a little awkward for people traveling with friends. Something to consider. In addition, the room is very open there is a very large window, with only a screen, located at the front of the cabin that looked out onto the main pathway and gardens. It was a bit disconcerting since the bathroom area is located right next to this window. Quick frankly if the person was tall enough they could look into your room and hear everything that you say and do. Not to mention the commode was located there as well. The shower was off to the side and since their was no door to the bathroom in it's entirety, I tended to take showers with the lights off, to gain a bit of privacy. Since this hotel is located in the Amazon Basin it can get very humid. The rooms have no air conditioning but the ceiling fan could be put on turbo to cool you room down. Since the humidity is so high the air is always moist, therefore we found that the linens on the beds (blankets, sheets, pillows) smelled faintly of mildew. I however travel with Febreeze and it was extremely helpful with masking this odor. Many other hotel patrons complained of the odor as well. I suggest you pick up a small travel size bottle of Febreeze or perhaps a couple of scented dryer sheets to help with the odor. They will also help to keep your luggage smelling fresh. The hotel provided soap, lotion, and two towels. However, they did not provide washclothes. Bring your own loofah or pouf sponge. The balcony was wonderful however we had a little visitor. A bat hung out in our room. We noticed that both doors leading to the balcony had about a 1 inch gap between the door and the floor. Therefore, any little critter could crawl under it and snuggle with you. The hotel did provide two extra blanket in the bathroom area. I suggest that you utilize these blankets to cover the gap under the door. Just roll up the blankets and stuff them partially under the doors. It will be sure to keep at least keep the critters at bay. I should also inform you of the roosters. They were roaming free and extremely loud. Be prepared to be awaken at the crack of dawn. If you don't want to be awaken get yourself some good earplugs. The property had a very large pool and a wonderful bar. They also had a great buffet. The food was delicious. However, I would stay away from the raw vegetables and fruits without a peel, a couple of the hotel patrons had a few digestive issues. The hotel also had a small gift shop that was lovely. They also provided tours into the jungle and provide you with knee high rubber boots. Make sure that you bring a sturdy pair of socks and plenty of mosquito repellant. A ponch would be nice as well, however if you forget to pack one they sell them in the store for $3. If you have time I recommend getting a massage. The prices are reasonable and the massage area is located at the edge of the bluff overlooking the Napo River. The views are stunning, especially during sunset. Overall, this was a wonderful hotel that forces you to let go of your inhibitions and come out of your comfort zone. The best part of travel is experiencing something you never have done before.

  • Stayed: November 2013, traveled as a couple
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3  Thank wanderlustMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 - 175 of 388 reviews

Reviewed December 12, 2013

If you do not have time to go further into the Napo Amazon area, this resort will give you a touch of Amazon. Resort is very nice with all rooms having a balcony with hammock, chairs and table. The property has a lovely pool and can arrange a variety of activities in the area. All meals are served buffet style. Chicken, beef and fish dish were available for every lunch and dinner. Desserts were yummy. Go out the back entrance and you are in a little village which has a couple of bars and inexpensive internet cafes. Would not go back again because: 1) 93 steps to lodge gets tiring and 2) I prefer to go deeper into the Napo area for a longer stay.
NOTE: Top picture is not of the resort. Traveler pictures are the resort.

Room Tip: Rooms in the 400 and 800 series have balconies facing the river.
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  • Stayed: December 2013, traveled as a couple
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3  Thank Mel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2013

Stayed at the Casa del Suizo at the beginning of December for six days. The resort sits on a bluff about 100 feet above the river, on a bend in one of the tributaties of the Amazon. There are splendid view of the forest canopy and an ever-changing river scene. The facilities are generally good - bar, restaurant and swimming pool. Staff are professional and personable. The place is also very clean. Some may find the cabins a shade Spartan, with fairly thin walls, but they are perfectly adequate - no television, telephone, radio or tea/coffee-making facilities. But who goes to Amazonia to watch television? The hotel is only accessible by canoe, another plus, and offers many organised activities and jungle trips, and all cabins have a small veranda or patio.

Thoroughly recommended - though worth checking the electricals in the bathroom. Some of the sockets were hanging off the wall in our bathroom.

Room Tip: Ask for a room close to the river - the low number 500s are good.
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  • Stayed: December 2013, traveled as a couple
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1  Thank C2E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2013

First..the staff and guides are super! The rooms are very large, comfortable. Loved the 20min canoe ride to the lodge. The hike was great...somewhat strenuous ...they supply knee high rubber boots for hiking....take socks and insect repellant, and rain ponchos...but if you forget them, they have a shop that sells everything you'll need (cheap)! The pool was clean and warm, very relaxing!

Stayed: November 2013
Thank luckylou56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013

Spent a few days here 22-23 November 2013, rooms had gaps under the doors so all kinds of jungle creatures crawled in and bit us in our sleep plus a huge tarantula about 4 inches wide crawled around the bathroom. None of these creatures were as dangerous and savage as the group of spoiled boys from an expensive and elite Opus Dei Catholic grammar school in Quito that were brought in by their teachers and fathers to spend a few days in the rainforest supposedly learning about the endangered wildlife in their country. On the 22nd, during late dinner where everyone was seated in the main lodge eating right next to the large pool, the boys became enraged when they managed to catch a bat that was flying over the pool hunting for insects floating on top. They through the injured bat around while their adult minders watched. They took pictures and yelled and screamed until a tourist got up from the dining table and walked over to find out what why they were making so much noise and discovered what they were doing. The tourist scolded the men for allowing the boys to do such a disgusting act. Other tourists complained as well and the female manager on duty at the time claimed she had no knowledge of the disturbance despite being just 30 feet away the whole time. It was learned that the next day the children were taken to an animal sanctuary. Hopefully the endangered animals were not killed by these savage little brats. It was also learned that these children from the same school are often brought to this hotel and behave in similar fashion disrupting tourists and creating a very bad atmosphere but because the parents are rich and politically connected everyone turns a blind eye. Before booking at this hotel, one might want to confirm this school's very un-Christian boys will not be guests! One last thing, although we requested wake-up calls every morning they never did come by (no phones in rooms).

  • Stayed: November 2013, traveled with family
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2  Thank AngusBattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2013 via mobile

This hotel is on a high bank riverfront and you need to take a motorized canoe and climb several steps to get to the cabins. Many cabins are individual standing (i.e. no shared wall) which is good but 2/3rd of the back wall is a mesh window and 2 other walls have large mesh windows as well so you hear the sounds of the jungle all the time and even get lightly sprayed in a heavy thunderstorm. The reasoning for mesh windows without the typical glass doors may have been to allow for jungle sounds without the insects but when inside the room I'd have preferred to get a quiet night sleep as I can get the jungle experience in the balcony outside which comes with a nice hammock. The rooms have no AC, just a ceiling fan which is a problem given it can be hot and humid in the rain forest. The bathrooms and fixtures are modern with dual sinks and toilet separate from shower.
Internet is $5 for 2hrs or $15 for 8hrs, and is valid for a couple of days so you don't have to use it at one stretch. The problem is it works only in common areas and not in the rooms.
The gardens are nicely landscaped and have a couple of varities of tropical flowers. There is a mid size outdoor pool as well but its crowded with all the folks wanting to cool off. Above the reception is a nice vantage point for a 360 degree view of the entire area.
The hotel serves as a starting point of many tours (to a nice butterfly garden for just $4 or an animal shelter or to a jungle area owned by the hotel owner that has a zipline and suspension bridge) and offers services like rubber boots for jungle treks or cooking demonstration areas.
Our stay with Gate 1 included breakfast, lunch and dinner - they were all buffets with many desert options and some vegetarian choices.
With AC and Wifi in the rooms I'd give this 5 stars.Till then we'd have to count those omissions as adding to the jungle experience.

Stayed: November 2013
1  Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

If you want to experience nature & relaxation, this is the place. All rooms have a private hammock on their balcony, which was awesome to lay in and hear the sounds of the Amazon rainforest! Our room had screened windows overlooking the balcony, and we slept to the sounds of a downpour one evening (very cool!). Since the room has screens, you must be very respectful of your neighbors and use your "indoor voices" as you can hear everything. Our meals were served buffet style in a covered open-air dining room overlooking the Napo River. You arrive/depart the hotel by long boats and there are a lot of steps to get up to the hotel. We took a guided day hike into the jungle, visited the animal shelter, and tubed back down the river. Very fun experience! The pool is pristine and the staff was extremely helpful! The views from the hotel are stunning! LOVED every minute!

  • Stayed: October 2013, traveled as a couple
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1  Thank splindenberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Casa del Suizo

Address: Julio Zaldumbide N25-42 y Valladolid | Punta Ahuano, Puerto Napo 150156, Ecuador
Location: Ecuador > Napo Province > Puerto Napo
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Puerto Napo
Price Range: $181 - $440 (Based on Average Rates for a Standard Room)
Number of rooms: 75
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Also Known As:
La Casa Del Suizo Hotel Quito
La Casa Del Suizo Quito

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