Customer service?? anyone ever heard of it? Not these people. Stayed 2 weeks.
First the good:
Bed was comfortable, and the cabin was clean on the surface.
Now the rest:
No customer service. My wife tried multiple times to wave down the people working, they would just look at her and keep driving. My wife had to ask one of the construction workers to tell the lady running the place for a broom and mop. She left them on the porch without a word.
When is the last time you stayed somewhere that didn't give soap or coffee?
This place has no soap, no shampoo, no conditioner, no Coffee and no coffee filters (though did have a coffee pot). All those items are extras sold in the shop. The microwave didn't reach the plugin (See pic), had to move it to either on top of the stove or on top of the refrigerator to plug it in. They do have WIFI but it didn't have signal to cabin 12 where we stayed. At 7am they had construction workers beating on a new roof. So no sleeping in, this lasted most of the 2 weeks. At the end of week one I wanted to cancel the 2nd week of my trip, because the service was so bad. However,they have a STRICT 60day cancellation policy so we were stuck for week 2. Once they have your $ they don't care about you. Pay when you leave you might get better service!?! The pool hadn't been vacuumed in a long time, plenty of bugs dead in it (was clean other than that). DON'T LOOK UNDER THE BEDS!!!! DUST BUNNY AND DEAD BUG HEAVEN!!!! Front door had a big cobweb in the corner (See pic), back windows had LOADS of bugs between the screen and the windows (See pic). Had the "Deluxe" cabin; one small window A/C unit for 3 bedrooms. Because it was just me and my wife they asked us not to use the other bedroom so they didn't have to clean it (though we paid for the whole cabin). They never once came to check on us and see if we were OK or needed anything (not that they provided anything). Check out is at 9am. Just left the keys, to much trouble to track them down and turn them in. To sum it up, this place is 2 steps above camping in a tent. The only reason I say 2 steps and not just one is because it has a comfortable bed, Cable TV (Small TV), running water, and a fridge.
Those who left good reviews must be friends of the family, or they knew something we didn't. We spoke with several other people staying while we were there, they were all just as disappointed as we were (Felt bad for those who were there from Florida, this is their first impression of Arkansas). If the pay by the hour motel is booked and I don't have a tent I may stay again, but EVERYWHERE else would have to be booked. There are plenty of resorts in the area for the same price and I checked out many of them while I was there making sure I knew where to stay next time.
If you want to check into a place and be left alone and self sufficient, this is it. If you want to sleep in and have ANY customer service you better go else where.