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“Absolutely beautiful place” 5 of 5 bubbles
Review of Mountain Harbor Resort

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Mountain Harbor Resort
Ranked #1 of 7 Hotels in Mount Ida
Certificate of Excellence
Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely beautiful place”
5 of 5 bubbles Reviewed June 15, 2013

We just returned from our first visit to Mountain Harbor. Since we decided to stay in one of the more expensive cabins, we were only able to stay two nights which was too short of a visit. Being from the Dallas area, we were really appreciative of the beauty and especially the quiet of C18. The deck in the early morning was a true gift. The decor was absolutely beautiful and we were extremely impressed that it was so clean and that the air conditioning kept us very cool with no noise!
Our only blip in the radar was that when we arrived, we found that the free wireless would not connect. I did not feel that a real effort was made to help with that problem. As it turned out, we didn't even miss it. However, had we really needed it for business or other purposes, it would have been a problem. Since the cabin was so expensive, I felt that ammenities that were offered on the web should have been provided. I suggested that they get the internet problem taken care of before their week-end guests came, especially if they included teenagers. :) For us, it turned out that we found we could survive without it, which was good for both of us.
We will return but will probably choose to do so in the fall. We cannot imagine not staying in C18, so we will start a vacation fund in order to do so! The only staff we met was the lady at the desk and she was very nice. The owners should be proud of this fabulous property. I would highly recommend it.
Ron and Rosie Alexander

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Girlietchr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sparesort, Manager at Mountain Harbor Resort, responded to this review, June 22, 2013
Dear Reviewer,
Thank you for your wonderful review! We are so excited that you are already planning on returning!
We are so sorry that the wireless was not working on your unit while you were here. Actually, the wireless on C18 is still not up and running. When you called about the problem, we did check out the equipment and attempted to reset everything but found that lightning from a storm had run in on the equipment in your cabin and well, actually….it’s toast. As you may have noticed from the dish and the other equipment on the cabin, it is fairly sophisticated equipment and has to be custom ordered and programmed. We are in a very rural location and because a wireless service was not available to us for our rental units, we built our own system. It really upsets us that we have invested so much in this system and then you didn’t have it when you wanted it! We felt very badly about your cottage being without wireless for your stay, but replacing all of the equipment is a somewhat involved process. We had some severe weather just prior to your stay with us. We were unaware that you were so unhappy about the situation and we feel just terrible. Our staff thought that you were happy with your stay and that you were satisfied with using the free wireless available at our marina and Lodge. I do apologize that I did not visit with you in person to give you a full explanation. Your satisfaction with your stay – all of it- are so important to us!
We assure you that we will have everything up and running for your next visit! We so value your business and we want every aspect of your stay with us to be perfect. Thank you for taking the time to post your review on Trip Advisor. Your opinion is so important!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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578 reviews from our community

Traveler rating
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    11
    4
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298
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • Any
English first
Texarkana, TX
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed May 23, 2013

Just returned from a perfect girlfriend get together at Mountain Harbor Resort. We stayed in a beautiful cabin on the shores of Lake Ouachita. The cabin was perfect in every way and had all of the conveniences of home with a spectacular view! We spent Friday morning in the Turtle Cove Spa. All of us had a massage and some other treatments as well. We ate at the lodge restaurant which served the best mushroom cheeseburger I've ever eaten!
We topped the weekend off with a cruise on a 25 ft. party barge! The staff was exceptional and went out of their way to make us feel welcomed. I hope we can return for another reunion at some point. Can't say enough good things about the all around friendliness of the staff at this place!!!

Room Tip: All of the cabins seemed to be built to provide plenty of privacy. We had a great view of the lake...
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelingteacher62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

We had a great time. Thanks.
Nice and clean, missed some salt & pepper, coffee filters and just a basic scrubby to do the dishes.
Everything was just PERFECT. Next time include some charcoal for the grill and a MAP of the resort. My goodness, we almost missed the beautiful settings and bridge over the lake y'all had.
Let stayers know about all that extra benefits..
UR just perfect.
God bless.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JakkieP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewisville, Texas
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed March 29, 2013

We stayed at Mountain Harbor in November 2012. It was a great trip. The staff was amazing- literally the best customer service I've ever seen. We even got random phone calls from the office to make sure we were happy and didn't need anything. Fall is a great time to go to Mountain Harbor since all the leaves are changing color and the weather is really nice. The cabin we stayed in was wonderful. It even had a hot tub on the deck. They have a lot of activities on site including fishing, boat rentals, trails, horseback riding, a spa, and a restaurant.

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sparesort, Manager at Mountain Harbor Resort, responded to this review, April 6, 2013
Thank you for your wonderful review! We printed it out and posted it for all of our staff to enjoy - especially our Reception staff who call all of our guests every day to check on them. It was our pleasure to have you as our guests!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed February 25, 2013 via mobile

We stayed 2 nights at Harbour House in the resort with another couple. The house was lovely, very spacious with almost everything you needed. We'd stocked up at Walmart on the way but the kitchen was missing a bread knife, scissors, a chopping board and a wooden spatula. It had a large deck overlooking the water and its private dock, with a BBQ, fire pit and hot tub. Our friends found the heating noisy and overpowering the first night so we turned it off the second night and it was still warm enough. As they were expecting an ice storm the staff brought us a torch, oil lamps and extra wood for the fire. The weather wasn't good so 2 nights was probably enough but had it been dry we'd have wanted to stay longer

Stayed February 2013, traveled with friends
Helpful?
Thank AmeliaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sparesort, Manager at Mountain Harbor Resort, responded to this review, April 6, 2013
Wow! Your wonderful review just blew us away! We loved having you here (your beautiful accent was enchanting!). Thank you so much for posting such a great review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arkansas
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

We stayed last fall... They went out of their way to accomodate our date and need for handicapped accessibity! The restaurant was awesome! Such a variety and intimate! Beautiful views! The dog policy is awesome... As long as your dog doesn't act mean to others, they can run around while you watch them! Our dog loved it! The party barge was awesome! We had such fun on the lake... stopped at a few islands! The cabin was perfect! The hot tub was so relaxing... It was clean and well furnished and stocked! The spa is great! Nice people and a great massage! I just loved the different choices for cabins! Some close to the people and some off to yourself! We would recommend it to everyone! Cannot say more about how nice and accomodating everyone was!

Room Tip: Talk to them about what your expectations are... They can recommend what is best for you!
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank greenmtntrail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sparesort, Manager at Mountain Harbor Resort, responded to this review, February 20, 2013
Thank you for your wonderful review! We so enjoyed reading about your experience here at Harbor! It is a great place to bring your dog, isn't it! Many of our staff have friendly dogs who accompany them to work, so we guess you could say that being pet friendly is just as important to us as to our guests. There's nothing quite like sitting back in a bubbly hot tub and enjoying the tranquil lake view and that's just what we had in mind when we built our cottages. We hope that you will find many, many more opportunities to come and visit us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BOSSIER CITY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 17, 2013

We just returned from MVH and it was just about the best experience ever. My husband and I went there for their Valentine special. The entire MHV family (just doesn't feel right calling them staff) made our trip a very memorable trip. It's like their goal in life is to make everyone that is their guest as welcome as possible. I don't see how anyone could not rate this place a 9 1/2 and I only say that becauce you have to pay for any additional firewood. Any problems that came up was dealt with immediately, which was our fault. We locked ourselves out but they came immediately and let us back in. Everyone was very friendly and seemed to go out of their way to please. At the special dinner our waitress was Heather and she was exceptional. She told you exactly what everything was and stayed on top of taking care of everyone that was in her section. She had helpers that took care of refills or clearing the plates. They were all great. We are looking forward to coming back in the spring and can't wait. Thanks ya'll for making this a fantastic get-a-way. See you soon.

Room Tip: It depends on if you want to look at the lake or the woods. We stayed in C10 which faces the water...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JIMLOU12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sparesort, Manager at Mountain Harbor Resort, responded to this review, February 20, 2013
Thank you for your great review! We so much enjoyed having you here and you couldn't have picked a better weekend! Our crew really goes out on Valentine's Weekend to make it special for all of our guests and your review just made everyone so happy! We will be sure to pass along your compliments to Heather. Hope you can plan on coming back to see us again, soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mountain Harbor Resort

Property: Mountain Harbor Resort
Address: P.O. Box 1268, 994 Mountain Harbor Road, Mount Ida, AR 71957-1268
Location: United States > Arkansas > Mount Ida
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 7 Hotels in Mount Ida
Number of rooms: 60
Official Description (provided by the hotel):
Mountain Harbor Resort and Spa, with Lake Ouachita's premiere Arkansas cabins, has been proudly owned and operated by the Barnes family since 1955, when Hal Barnes found a beautiful harbor in the newly formed Lake Ouachita, just under the gentle sweep of Hickory Nut Mountain. His vision for his "mountain harbor" lives on under the ownership and management of his son, Bill Barnes, and his son, Chris, and daughter, Stephanie, who are both integral in the operations. Just a thirty minute drive west from Hot Springs, this premier Arkansas resort, offers Lake Ouachita's most luxurious cabins and cozy lake view guest rooms, an elite fleet of rental boats, services and fuel through Mountain Harbor's Marina, houseboat rentals, lake view dining at the Lodge Restaurant and three sparkling swimming pools. Weddings, group meetings and family reunions find exceptional staff and service in our lake side conference and wedding venues. You can access miles of hiking, biking, and wandering at Mountain Harbor Resort on the popular LOViT (Lake Ouachita Vista Trail). Nearby, Mount Ida, just 12 miles down the road boasts a friendly, small-town personality and is famed as the quartz crystal capitol of the world!Camp Ozark is also a short 21 miles away. Golf courses, museums, canoeing, Arkansas' only theme park, Magic Springs, the entire Tri-Lake's area, and a host of yearly events and activities are within an hour's drive. From our family to yours, we welcome you! ... more   less 
Also Known As:
Mountain Harbor Hotel Mount Ida

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