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“MUST STAY IN THE NEW WING”
Review of Hotel de Castro

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Hotel de Castro
Ranked #5 of 8 Hotels in Castro
Certificate of Excellence
Reviewed April 23, 2012

We arrived at the hotel at 1800 for a 3-night stay to find our room in the new wing has been given away, in spite of us booking 1 month in advance with a confirmation voucher to prove this. We had no choice to stay the first night in the old part. Tiny room and very shabby. Moved to the new wing for the remaining 2 nights. Large airy room with picture windows looking out to the water. Restaurant very popular in the evening - breakfast not so good - a fairly limited choice.
Internet in the new wing good, old wing not good.

  • Stayed: February 2012, traveled as a couple
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Thank footlooseski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 - 36 of 263 reviews

Reviewed April 16, 2012

When we arrived we were asigned a bedroom which had nothing to do with the photos you see in their website. It was tiny, the bedroom was very old and the bathroom was in badly need of refurbishments. We were looking forward to get to the hotel because we had seen how nice it looked like and at the vision of such room we were really disapointed. We complained at the reception that these kind of rooms are not shown in their website and they do not tell you the rooms are this old. The thing is that part of the hotel has been remodelated and the other part hasn't. We waited for a while and finally we got the room the lovely,new, big room with the huge bed you see in the publicity. All the staff was kind and the breakfast was really nice.

  • Stayed: March 2012, traveled as a couple
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Thank calafate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2012

I went to Chiloe at the last minute, so I didn't have any reservations for places to stay/sleep. I night they had an open room, so I stayed. Here is my honest and unbiased review of Hosteria de Castro:

From the outside the hotel look nice, but a little oddly built. It looks like it has solar panels on the roof. It has a water view of the bay, which is nice for some rooms. My room was on the side and did have somewhat of a water view. Inside the hotel was clean and nicely decorated. There was nothing special that really stuck out about it to me.

The front desk workers were pleasant and nice. They did speak some English, but I spoke my broke, but half decent Spanish with them.

The room was a single bed with your basic nightstand, suitcase holder, TV, and desk. The bathroom was clean and presentable. Again, nothing really that stood out to me. The room rate was $41.000 CLP or around $85 USD. The value was ok.

The breakfast, which is included in the room rate, was your typical Chilean hotel breakfast: coffee, tea, pastries, bread, juices, jelly, cheese, and deli meats. Again nothing that really stood out to me.

The worst part of my experience was the lazy barman! He did absolutely nothing to make you feel like a customer. I sat at a table and I had to ask him for a menu, a drink, food, and walk up to the bar to get his attention for the check! As Donal Trump would say, "YOUR FIRED"! The man should definitely find another line of work that does not involve customer service. It reflected in my tip as well!

All in all the Hosteria de Castro is a nice place to stay. A lot better than some of the hostals I stayed in. Nothing special about the place, but a half decent option.

  • Stayed: February 2012, traveled solo
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2  Thank Gringo66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2012

A most interesting stay in a very comfortable hotel with lovely views across the sea to the mountains. Very attentive staff, good rooms and an excellent breakfast.

Room Tip: Make sure you book a suite in the new wing
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  • Stayed: February 2012, traveled with family
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1  Thank HJardon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2012

Its a good hotel to stay in chiloe, is an average hotel in all sense, but the service is very good, and we had a great dinner at an afordable price.

the views from the restaurant are great.

  • Stayed: February 2012, traveled as a couple
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Thank robyferrari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2012

beautifull architecture. New side. Nice view to the bay. Excelent internet accsess. Lack fridge. Restaurant is average. Pricy.

  • Stayed: February 2012, traveled as a couple
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Thank VMJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2012

It is comfortable, it is clean, the breakfast is okay, so is the location. It is average, so is the service. Nothing about the hotel stands out as good or bad. The spa is average, the bar is average. One word: average.
When you call, ask for a room which is not on the side of the hotel facing the karaoke bar. You'll spend the whole night listening to very poor singing from very drunk people.

Room Tip: Ask for the side which is away from the karaoke bar
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  • Stayed: February 2012, traveled with family
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1  Thank BritInColombia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de Castro

Address: Chacabuco 202, Castro, Isla Chiloe, Chile
Location: Chile > Los Lagos Region > Isla Chiloe > Castro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 8 Hotels in Castro
Price Range: $81 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel de Castro 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Hosteria De Hotel Castro
Hotel De Castro Chile - Isla Chiloe

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