I was at this hotel with a group. We left at 8:30am and returned at 6pm, which is when I discovered that the door to my room was open, with the official room key in the lock. The office had no explanation. They can question all they want the way I left the room, the fact is that I was gone all day and housekeeping was in the room at some point. The bigger gotcha is that they apparently have only one key per room. Per their instructions I had left the key with the front desk. Clearly they gave it to someone who then went in my room.
I did not even get an "I'm sorry" from anyone at the hotel. I was on a 5-week trip with lots of bits and pieces so it would be easy for something to be gone and I not know for days/weeks.
If this had not happened I would be happy to give it more stars. It has a rustic vibe (OK, to some people it’s actually shabby) and a great view of the water. Inside a fire was going in the lobby, which made for a great place to relax in the evening. We had dinner there one night and the food was just fine.
We had been warned that the rooms would be small. They are not. What they are is consumed by too-large beds. That’s why it was a challenge to use the room. On the upside, you probably are there for the sights and not the hotel.
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- Also Known As:
- Panamericana Hotel Ancud Chile - Isla Chiloe