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All reviews sweet escape big pool special price main pool is gili islands an upgrade standard room jacuzzi villa massage lombok boat vila
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Reviewed August 24, 2017

The pros:
We got a free upgrade to a villa with a spacious room and an absolutely beautiful private pool.
The hotel's pool is big and beautiful and there's a large number of great sun beds.
The view of the sea is amazing.
It is very quiet, the beds are comfortable, you get good sleep.
Internet works in all areas of the hotel.
Restaurant prices for food and water are okay, other drinks are expensive.
The waves are very calm and the sea is shallow, therefore very safe for swimming, also for kids.

The cons:
You can only swim at high tide, the beach is full of sharp corals and the water isn't clear.
Lots of tiny bugs in the bathroom. Bring your own big spray to get rid if them.
The terrace doors can be opened from outside, they can't be locked.
No buffet breakfast. A la carte breakfast takes 30 minutes, portions are small and food isn't served at the same time.
It's a 45 minutes drive to the next town (Senggigi) and the hotel charges very high prices for tours and spa. Better arrange your tours with other operators and use the very cheap meter taxis (bluebird).
The service is a bit of a letdown and whilst they aren't unfriendly they seem somewhat careless and lack attention:
Cleaning service forgets to replace water, towels, coffee cups etc most of the days.
The young chap at the reception seems utterly confused about everything, couldn't find our reservation and couldn't manage to have our bags brought to our room so that we picked them up ourselves after 30 minutes.
Several of the waiters hardly understand English, They brought my food to the wrong room which was only clarified when I called them after one hour, after which I got my lukewarm burger and soggy french fries.

This hotel has the potential to be very nice if they invest in better staff, which certainly is available in Indonesia: We stayed at a 4* hotel in Bali with incredible attentive and genuinely friendly staff.

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank tripreviewer987
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anema R, Front Office Manager at Anema Wellness & Resort Gili Lombok, responded to this reviewResponded September 3, 2017

Dear Sir/Madam,

Thank you for your stay at Anema Resort Lombok and we really appreciate your time to give us some review.
Hope we can see you again for the future.
Thank you for your suggestion to improve our standard quality.

Best Regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2017

What a totally indulgent place to stay, in villa pool, king size day bed, full size fridge for all your Bintangs, 24hr room service and better snorkelling just 5 meters from your lunch table than on Gili Menon and with none of the crowds. Total gem of a place to stay. Our room even had a 12 foot screen for watching movies on projector. Top service and friendly staff included. I guess if I had lost my passport I may still be there....sigh

Room tip: Any room is great- go for the private pool or spa option
Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank Raaz S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anema R, Front Office Manager at Anema Wellness & Resort Gili Lombok, responded to this reviewResponded September 10, 2017

Dear Mr/s Raaz,

Thank you very much for your kind and nice review.
We were happy to having you at Anema Resort.
Hope we can meet with you again with more enjoyable and memorable stay.

Best Regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2017 via mobile

The hotel was good, we were upgraded upon arrival which was nice and the room we got was a villa with a balcony. The room was clean, spacious with a big bathroom. The breakfast was very good with decent options to choose from. The location of the hotel was beautiful by the beach, it had a nice pool and sunbeds you could relax in. The beach was decent, but could've been cleaner. The dinner & BBQ on the hotel was below average for the price they had. The last night they forgot to give us new small towels which was a little bit disappointing. There was also small stains on the sheets when we arrived. It would also be good to have signs to the resort for both taxis to find their way in and for us to find the reception desk. Overall we enjoyed our stay, loved the bathtub but the place could need some improvement.

Date of stay: August 2017
Trip type: Traveled as a couple
Thank Curiosity629520
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2017 via mobile

Nice trip And so happy stay here all staf verry friendly, this resort nice for honeymoon. and also the food is verry good, and the resort so verry quite is different cultures you will get more experience. And from here to gili island is not so far. We hope next time can come here again.. Verry recommend for holiday

Date of stay: July 2017
Trip type: Traveled with friends
Thank monayaroyer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2017 via mobile

The place is heaven on Earth and highly recommended to all types of visits, but what makes it so distinguished are the stuff that make you feel as if you own the place.

It was a great experience and we shall come back..

Date of stay: July 2017
Trip type: Traveled with family
Thank aquafarian
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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