Over the years, my husband and I have been lucky enough to have stayed in some truly wonderful hotels; this place was however breathtaking.
We’d had a pretty bumpy ferry ride from Bali to Lombok (my advice is fly if you can!) so we didn’t arrive in the best of moods. That changed the minute we arrived in the hotel. This place is beautiful; the grounds, the room, the setting – everything. This, coupled with such fabulous service delivered an amazing experience.
Every member of staff that we encountered could not do enough for us. There were so many stand out members of staff. When my husband wasn’t very well one day, not only did the staff arrange a car for me to go to the chemist, they also came with me. The chef came out every evening to chat to the guests. This wasn’t just a cursory – I hope your meal was ok - she genuinely wanted to know whether or not you’d enjoyed the whole experience. On occasions it felt as though the staff were able to read your mind, as they seemed to know exactly what you wanted before you'd even asked.
Our stay in Lombok was part of a much bigger trip for my 50th birthday and even though that day had passed, our room was decorated to celebrate the event.
We’d also massively recommend getting the hotel boat over to the Gili islands to do some snorkelling. We had such a wonderful morning. The sea is crystal clear and the fish the most exquisite colours – we saw such a diverse range of life, from bright blue starfish to giant sea turtles. Wayan looked after us so well – thank you.
Other notable staff we’d like to say thank you to are Tesar in the bar, Wayan (the turtle man and gardener) and Nyoman at breakfast. That said, it doesn’t feel right not to say thank you to every member of staff at the resort. They were all wonderful.
This is the first Oberoi resort that my husband and I have stayed at; we so very much hope we get the opportunity again.
- Official Description (provided by the hotel):
- Secluded Luxury Resort with traditional influences, situated on the beach in 24 acres of tropical gardens. ... more less
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- Also Known As:
- The Oberoi Lombok Hotel Mataram
- Oberoi Hotel Lombok
- Oberoi Hotel Mataram
- Oberoi Mataram
- Mataram Oberoi