Just returned from a one week stay at this resort. I can't say enough GREAT things about our experience. The staff were excellent and they were all truly focused on customer satisfaction. Some friends had recently stayed at another nearby resort and they experienced major difficulties with the language capabilities of the front desk staff. We had none of those difficulties whatsoever and were truly satisfied (in fact amazed) with the language capabilities and service we received from the front desk staff. The services provided by the entertainment staff, servers, bartenders, and housecleaning staff were also excellent and everyone truly seemed to love doing their jobs. Food quality and choices were very good if not excellent. Bakery deserts were incredible.
We chose an Iberostar resort based on our good experience at one of their resorts in another country. Our treatment at this resort not only lived up to our expectations from this past trip, it exceeded them.
We are sold on the Iberostar experience! We have already recommended it to our friends and travel agent and will continue to do so. We will return to this resort and plans are already underway to return next winter with more of our family and friends.More
- Free Parking
- Breakfast included