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Reviewed December 15, 2017

Beautiful resort. We celebrated our 45th wedding anniversary at the Iberostar Grand Bavaro and from the moment we walked in were treated like royalty. The resort is immaculate. We had chocolate covered strawberries and champagne in our room on arrival. The restaurants were all excellent. 5 star as far as Iam concerned. The room was smaller, but absolutely beautiful. The maid and butlers decorated our room with balloons, rose petals, filled jacuzzi with rose petals, sent more champagne on the day we celebrated our anniversary. Special thanks to Jennifer our maid, Jeffrey and Dawel (hope I spelled those correctly.. They are always there to make sure you have anything you could possibly want. Beach very wide and they keep it very clean, sand never gets hot. Plenty of huts, and beach beds around the pool areas. The only thing we didn’t care for was the buffet, but everyone has different tastes. I would like to thank everyone at Iberostar for making our stay amazing.

Room Tip: Our room view was not the best as it faced the hotel next door, but it was fine and quiet.
Stayed: December 2017, traveled as a couple
2  Thank Susanjreger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityManagerDR, Quality Manager at Iberostar Grand Bavaro, responded to this reviewResponded December 18, 2017

Dear guest,

On behafl the hotel staff of IBEROSTAR Grand Hotel Bavaro we thank you for choosing us for celebrate your 45th wedding anniversary.

It's our commitment make the experience the most enjoyable one our guests have had in their lives; we are so proud of know that we made this special occasion memorable.

Thanks for sharing your joy and highlighting those that were always at your disposal and ready to please you.

We hope to welcome you back in the future.

Best regards,

Quality Manager Online
IBEROSTAR Dominican Republic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2017 via mobile

Very good hotel . Good food all the personal very good . Good pool good games . Good staff . Animation team very good they are very friendly specialy Francisco he is very good very friendly. All is good

Stayed: December 2017, traveled with family
Thank Venture720596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityManagerDR, Quality Manager at Iberostar Grand Bavaro, responded to this reviewResponded December 18, 2017

Dear guest,

Thank you for staying at IBEROSTAR Grand Hotel Bavaro.

It's nice to hear that you enjoyed the services and accommodation offered. Thanks for recommend the property, we shared your review with Francisco.

We are looking forward to welcome you back in the future.

Best regards,

Quality Manager Online
IBEROSTAR Dominican Republic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2017 via mobile

Fun place to be. The hotel was nice and clean. The animation team was wonderful especially Fransisco the best! The other waiters and waitresses were amazing as well. Very professional workers and butlers on duty. They make sure their customers are taken care of.

Stayed: December 2017, traveled with family
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityManagerDR, Quality Manager at Iberostar Grand Bavaro, responded to this reviewResponded December 16, 2017

Dear guest,

Thank you for staying at IBEROSTAR Grand Hotel Bavaro.

It is nice to hear that your birthday was just perfect and you have enjoyed every single moment in our property. Thanks for making us part of this special occasion.

We are looking forward to welcome you back in the future.

Best regards,

Quality Manager Online
IBEROSTAR Dominican Republic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2017

I stayed at Iberostar Grand Bavaro Hotel for 7 days and 6 nights this month with my wife. It was incredible. Our butler Leo did an outstanding job helping with any questions or concerns we had.

This was our first time staying in a resort of any kind. The drinks were all incredible and even better than the drinks was the staff serving them, Ery is a bartender who works in the pool bar and he made the trip. There were other bartenders who did a great job as well but their names escape me.

One element of this trip that was really enjoyable as well was the entertainment staff. They would come around while we were lounging and tell us about random events that they had put together. Specifically, Ricardo, Maria, Jeffry, Starling, Didi, they all were so much fun!! We did dancing classes, fun random games like bowling and whack-a-mole. The best part was that these events didn't last long but were really fun elements to the trip. Hats off to that crew as they did an amazing job!

Overall, this place is elegant and truly "Grand". I would highly recommend staying here and will definitely stay here again if we revisit the DR.

  • Stayed: December 2017, traveled with family
    • Value
    • Rooms
    • Service
2  Thank merrrrrr5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityManagerDR, Quality Manager at Iberostar Grand Bavaro, responded to this reviewResponded December 15, 2017

Dear guest,

Thank you for choosing IBEROSTAR Grand Hotel Bavaro as your destination for holidays.

It's a pleasure for us know that we have exceeded your expectations with the level of services and accommodation we offer in the property. Thanks for recommend the hotel and emphasize about the entertainment proposed by our team.

We all hope welcome you back in the future.

Warmest regards,

Quality Manager Online
IBEROSTAR Dominican Republic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2017

My wife and I stayed at the Iberostar Grand Bavaro for 5 nights, celebrating our anniversary. After looking into some of the less expensive, adults only options in Punta Cana we decided to book this resort because of the great reviews. It was the right decision. We were looking for a relaxing, quiet getaway while having a little fun and that's exactly what we got here. Overall the property is smaller than other resorts but because of that everything is conveniently located within a short distance including the beach, pools, restaurants and shops. The moment we arrived we were welcomed with exceptional service from all staff and that continued until we left on the last day. The rooms were maintained exceptionally well, the beach was beautiful and the pool area was immaculate. We waited until we arrived to get reservations at the restaurants and there wasn't many days and times to choose from, but the staff was still able to get us in. I would suggest making reservations before you arrive. We were told that the hotel was completely booked but it did not feel crowded there at all. A number of activities are available throughout the day along with great entertainment in the evening. Our butlers Carlos and Alberto provided exceptional service throughout the day and the entertainment/activities team including Yuselmy, Jeffrey and Starling went above and beyond to ensure we enjoyed our time at the resort. Looking forward to going back someday!

  • Stayed: December 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank KingJ44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityManagerDR, Quality Manager at Iberostar Grand Bavaro, responded to this reviewResponded December 15, 2017

Dear guest,

Thank you for choosing IBEROSTAR Grand Hotel Bavaro as your destination for celebrate your anniversary.

We are glad to know that you had a wonderful trip and all we offered you was just perfect. Thanks for sharing your happiness with this community and highlighting in detail the services provided by our staff, the isntallations and beach.

Once again, thanks for the comments and we all hope welcome you back in the future.

Best regards,

Quality Manager Online
IBEROSTAR Dominican Republic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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