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Reviewed February 4, 2016 via mobile

I had a great time at majestic elegance,
Good activities, not too many restaurant reservations, and not overcrowded.

Get clear directions to your room, its bit confusing at first but sooo easy once you know your way around. Had great fun doing activities at the beach and pool area, francisca, juan, joselito to name of few of the Entertainers. Great live music near the back of the lobby, followed by great shows every night (trapeze and michael jackson tribute were worth it). MAJOR ADVICE: bring bug repellent!!!! And disco starting at 11pm with the staff dancing! Lots of fun.

Had a massage at the spa and it was worth it!!!

This resort is not too big like palladium, no need to worry to find a lounger at pool or beach. No wait at the buffets!

Great fun and polite staffs that are happy to serve you.
A short walk to the market and shops off resort, or wait on Thursday to see them install their boots in the corridor behind the disco.

My sister had an allergic reaction to the
Sun and seen the doctor onsite with no issues using her travel insurance.

Can't wait to return

Date of stay: January 2016
Trip type: Traveled with family
3  Thank missbrownin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this reviewResponded February 5, 2016

Dear missbrownin,

It pleases us to read this amazing review about your experience at Majestic Elegance Punta Cana. As a service company our main goal is not only to achieve but also to exceed our guest’s expectations. We are glad to learn that you truly enjoyed you time with us and for that reason you are already looking forward to repeating.

We will be happy to share your compliments with our great team, especially with Francisca, Juan and Joselito. We certainly know that our marvelous team plays a key role on the satisfaction of our guests.

We will be waiting for you at this Majestic Paradise.
Kind regards, 

Majestic Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2016

Just returned from a week at Majestic Elegance Club where our friends had a destination wedding. We were in the Club section, which has extra benefits over the regular rooms such as: access to butlers, separate lounges, additional separate pools, and separate areas of the beach with more amenities.
This did create some confusion for some guests who came for the wedding, who were not in the club section, who were not able to use some of the amenities.
We thought the resort was great, the pools were nice, the entertainment such as beach party, bikini contests etc were good fun.
One little gripe: we enjoyed the live music and dancing most evenings at the outdoor bar by the main lobby, but this would end early and then the focus would shift to a theater area where there was more of a performance/show, different each night. To be kind, these "Vegas-style" shows (a different one each night, music plus stage show) were pretty lame and repetitive each night. Basically a lip-synch musical performance.
The performers are trying their best but we would have just preferred the music at the outdoor bar. We lamented this every night after the first night. It is a small complaint but when you are enjoying the live music and suddenly they end it early for a goofy stage show, it is a drag...
We found the food to be good for an all inclusive resort. One can always nitpick these things, lets face it, it is not a high end restaurant experience but overall it was decent and there were always some bright spots on the menu. Got to manage your expectations in my opinion.
The wedding was great, they have several spots for weddings on site. All looked nice. Organization was good. We had a big group, approx 60 people, the dinner was poolside with a DJ and we had a blast, everything was very well done. I think the success of this wedding was a combination of the bride and groom having done a lot of planning with the wedding coordinator, and the size of the party probably helps.
Overall the resort strikes a nice balance of good quality, reasonable size (not so big that you need a golf cart to get around) and value.
Staff were very friendly, I think their staff did a great job, from top to bottom.
We played golf at the Punta Blanca course which is not owned by the resort but is closest. Our round of golf was ilcuded but must pay cart fee and club rental, so $95 and the course is just OK, conditions a bit rough. Still enjoyed it...
I would go back. It was my first time in Dominican Republic.

Date of stay: January 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Dgksmk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this reviewResponded February 5, 2016

Dear Dgksmk,

Receive a warm greeting from Majestic Elegance Punta Cana. It is a pleasure for us to read your experience about your recent stay at our hotel, to know how satisfied you felt with our services, accommodations and treatment encourage us to keep giving the best of us, since it is proof that we are achieving our main goal which is to make the best of all our guests vacations.

We greatly appreciate your observations regarding some improvements areas. We assure you that we are currently working on actions that lead us to keep offering the excellent service that characterizes us.
Sincerely,

Majestic Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2016

This resort is a big Hit....food staff drinks were great ...rooms were very clean and up to date...Hoping to return here some day...the Beach is beautiful and the sand is amazing ....nothing bad to say about this place ....relax and enjoy!!!

Date of stay: April 2015
2  Thank Holly20021996
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this reviewResponded February 5, 2016

Dear Holly20021996,

Thank you for choosing the Majestic Elegance Punta Cana as a preferred vacation destination. It pleases us to learn that you had a great time during your stay with us. Thank you very much for all your compliments on our facilities and special services our team provides.

We will wait for your next holidays at Majestic Elegance Punta Cana and once again make the best of your vacation.
Best regards,

Majestic Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2016

This all-inclusive resort is absolutely beautiful and the staff is top-notch. Especially our butler Wsier, he took GREAT care of us and was so much fun. The rooms were spacious and clean. The bed was very comfortable. So many good things to say, great food, fun attractions, friendly staff. Couldn't have treated us better!

Date of stay: January 2016
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Tammy9921
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this reviewResponded February 5, 2016

Dear Tammy9921,

Thank you for choosing the Majestic Elegance Punta Cana as a preferred vacation destination. It pleases us to learn that you had a great time during your stay with us. We are glad to learn that you enjoyed our food and the outstanding service provided by our staff.

Thank you for your compliments towards the helpfulness and dedication demonstrated by Wsier, your butler.

We will be glad to welcome you again in the near future,
Kind Regards,

Majestic Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2016

My wife and I visted ME in August 2015. I have waited, considered my thoughts...and finally decided to write this review. Mostly, I did this to ensure I didn't allow overwhelming emotion and "the moment" to influence my review. Well, it didn't...
We loved it!
We opted for the Elegance package...which rocked! A Majestic Club was located next door to our room, so yea...free champagne, wine, snacks...epic.
The restaurants/buffet? We ate like royalty. No complaints. Even making reservations was simple...tell your butler...or the closest Club Majestic attendant.
The room was beautiful. Clean. Spacious. Don't like your pillows? No problem...there's a pillow menu!
Beach...pretty much lived here. We usually grabbed a Bali bed in the morning...and napped...and drank...took a dip....RELAX....and, yep, drank more. Speaking of, the beach staff! Thank you for keeping us hydrated!
And speaking of drinking...bars everywhere. A huge THANK YOU to Francis...main bar just downstairs at the main office. This guy, folks, cannot be stumped. Ask...and he will make it. Plus, he is an excellent conversationalist. He has been employed by Majestic for 8 years...great guy...ask for him by name.
This brings me to the STAFF. If the campus, food, drinks, aren't enough...the staff will win you over. Without question, this is their best resource. Friendly, efficient, personable.
Names? Easy...I could list off dozens...engage with their staff!
#1. Wadir! We met Wadir at the steakhouse...our server. He also cover roles at beach buffet (Sea to Sea?). We found ourselves seeking him out. One evening, we asked if he had 'lemoncillo' a local fruit...the next day, he delivered a small bag. I instantly connected with him on Facebook....still keep in touch today.
#2. Jose Luis Merecedes! Courteous...super professional. Jose Luis usually served alongside Wadir...and what a great team. Jose never stops....he is always bustling about...very diligent. This guy should be promoted...immediately.
#3. Ruth! Ruth served in the Majestic Club...remember the champange? Ruth has a way of asking " more champange??"...you don't feel guilty for over indulging. In fact, we drank more just to hear those words from her.
#4. Did I mention Francis??

Would I return?? Already booked...

Date of stay: August 2015
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
8  Thank Scott B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Majestic_Management, Community Manager at Majestic Elegance Punta Cana, responded to this reviewResponded February 4, 2016

Dear Scott B.,

It is amazing to read you have had such a fantastic first time with us you are very much looking forward to repeating. Thank you very much for all your compliments on our facilities and special services our team provides. Have shared all your remarks with them, it is always our pleasure telling our team how positive their right doing influence on all our customers holiday enjoyment.

Please, make sure you let us know your preferences for us to look after another great time in Majestic Elegance Punta Cana.
With warmest regards,

Majestic Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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