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Majestic Elegance Punta Cana
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Reviews (16,685)
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10,759
3,850
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456
314
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6,872 - 6,877 of 16,685 reviews
Reviewed April 27, 2014

My husband and I stayed at the Majestic Elegance from April 21st to April 25th. We used VIP shuttle service to get from the airport to the hotel. This was recommended by our travel agent and I'm glad we used them. They have a distinctive aqua blue shirt so you know they work for VIP. There were so many people at the airport trying to get you to use their service, it was nice to just look for the aqua shirt and know we were being taken where we wanted to go.
At the Majestic Elegance the lobby is amazing! We went to the desk and because we had an Elegance Club room, we were taken by our butler, Santiago to the special Elegance Club reception room, given champagne (or anything else we wanted to drink) and everything was taken care of. Santiago escorted us to our room (a swim up junior suite) which was beautiful. It was big and roomy with a jacuzzi tub, king size bed which was very comfortable, patio with two chairs and a table and two lounge chairs. It was really nice to sit out there in the morning with our coffee which we made in the room. On our last night there, Santiago decorated our room with rose petals, filled the jacuzzi with bubbles and rose petals, lit candles around the jacuzzi, and left a bottle of wine. We opted to have this on only one night but it was available every night if we chose.
The pool was beautiful! Very clean and the swim up bar was just a little way from our room! As other people have said, there were some tiles missing from the bottom of the pool but it didn't stop us from enjoying it. The grounds of the Majestic Elegance were well maintained and neat. There was always someone cleaning or taking care of the landscaping.
The beach is beautiful. There is a portion of the beach specifically for Elegance Club members (nobody under 18 is allowed in this area). They had all kinds of different events on the beach each day.
The food at the Majestic Elegance was good. We went to the buffet for breakfast each day. Elegance Club members can go to the Italian restaurant which is attached to the buffet. You can either go to the buffet or order from the menu. We had lunch at the See and Sea one day which was good. Our dinner at the Japanese restaurant was very good and entertaining. Dinner at the steakhouse was ok but not what I was hoping for. We also ate at the buffet one night for dinner and they had many options to choose from. We didn't go to either of the restaurants that require long pants for the men. My husband wore shorts and a polo shirt each night to dinner and I wore skirts and tops. Some people got very dressed up but most were dressed as we were. Drinks at the Majestic Elegance were great! My favorite was the Majestic - kind of like a creamsicle but not as heavy. My husband is a beer drinker and the only beer served there is Presidente. He didn't mind it at all!
The staff at this hotel were very friendly and seemed to care that we were taken happy. Not one staff member passed us without saying hola! They were all willing to answer questions as best they could (we didn't speak Spanish and some of them didn't speak English!).They all seemed to be glad to be there with very few exceptions.
Our only negative in this whole trip, which has nothing to do with the Majestic Elegance, was the airport on the day we left. It was very confusing and the people that work there are not helpful at all. If you don't speak Spanish, they want nothing to do with you.
We will go back to the Majestic Elegance the next time we travel to Punta Cana.

  • Stayed: April 2014, traveled as a couple
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5  Thank Dwilli3583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2014

We did a mother daughter vacation with 4 moms and 4 daughters. We had a great time. Hotel was nice, beach was beautiful but what made our trip was Hector. Hector was in charge of the daily and evening activities at the beach and pool and he was fabulous. Very warm, caring and inviting. Was great to our girls and to us moms. When he was around he was very energetic and it was very contagious to everyone around. He also watched out for our girls at the night club and was just wonderful. Majestic is very lucky to have him there and we would go back just to see him!! Thanks Hector for making our trip so memorable and special!!

  • Stayed: April 2014
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1  Thank Semmelm01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2014

We had a great time thanks to "I Love My Job" Hector and his staff!! Hector kept us entertained all week.. He really did a great job morning noon and night with the entertainment..always with a smile!!

  • Stayed: April 2014
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2  Thank Tarasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2014

Took my better half of 35 years here for 6 nights in a ocean front 1 bedroom suite in the Majestic Elegance resort for her 60th birthday. We have only been here for two days so far and this resort lives up to all excellent reviews given. The room is spacious, has a hot tub both inside and outside, king size bed, two bathrooms, and a view of the pool and ocean that is like a postcard. The main reason for me writing this review is for our butler Benjamin. His service, attitude, friendliness, knowledge of our needs was by far the best I ever experienced. If you ever come here ask for him. He is the best. When we came back from dinner last night he had a rose bubble bath drawn for the birthday girl, with a bottle of wine, fresh fruit, balloons and flowers on the bed, a big Happy Birthday banner on the door and hot tub, and two hats for the beach with a lovely note to my wife that put tears in her eyes. We both were touched by his service. Thank you Benny Boy. Other than that the food, drinks, atmosphere, and staff are always friendly,with a smile. Majestic Elegance is worth every penny. Great choice....

Room Tip: All rooms looked great but oceanfront 1 bedroom seemed to have the best value
  • Stayed: April 2014, traveled as a couple
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1  Thank Nypdthermo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2014

Fabulous vacation!!! The resort exceeded our expectations. The hotel was clean, beautiful and perfect. The pool and beach were magnificent. The animation team was excellent; especially Ricky and the "black Russian- sorry can't remember his name".
Staff was friendly and very helpful from the housekeepers to the wait staff.

Only complaint was our room wasn't ready for two hours upon arrival,really!!!

  • Stayed: April 2014, traveled with family
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3  Thank Ann J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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