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“Great place, but overpriced”
Review of Hard Rock Cafe

Hard Rock Cafe
Ranked #5 of 126 Restaurants in Bavaro
Certificate of Excellence
Price range: $9 - $23
More restaurant details
Restaurant details
Good for: Special occasions, Bar scene, Large groups
Dining options: Late Night, Lunch, Breakfast, Dinner, Delivery, Reservations
Description: Located on the eastern most tip of the Dominican Republic, Punta Cana, a resort town and one of the Caribbean's top destinations, is home to the regions second Hard Rock Cafe and the seventh in the Caribbean. Ideally situated at BlueMall Punta Cana, a new high-end mall in Bavaro, Hard Rock Cafe Punta Cana offers its guests the authentic rock atmosphere and great American fare that has made the Hard Rock brand world-famous. The 10,760-square-foot cafe features Hard Rock's outstanding menu, collectible merchandise and world-renowned memorabilia collection. Key pieces of memorabilia on display include items from contemporary stars, such as a guitar donated by Mexican music legend Santana, and a shirt worn by Latin icon Cheyenne during his 2006 tour, as well as items from rock legends David Bowie. THIS IS HARD ROCK
Reviewed November 20, 2013

It was great food, music interior and atmosphere in general. Must try their specialties from menu. From my point of view this place is quite expensive for American cafe. Also don't forget to visit Hard Rock Shop to get some cool T-Shirt.

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Thank Evgeniy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPolancoDilone, Manager at Hard Rock Cafe, responded to this reviewResponded November 28, 2013

Dear user

Thank you for taking the time to write a review of your visit here with us at the Hard Rock Cafe Punta Cana.

Best Regards

Dario Polanco
Operations Manager
Hard Rock Cafe Punta Cana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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912 - 916 of 3,113 reviews

Reviewed November 10, 2013

My wife was served an old, soggy salad with obvious wiping of the sides of the plate. we returned it and were told she would have to order something else. obviously this salad is not made to order! Everything else was super-expensive. the place was near empty but the ear-splitting noise from the speakers didn't help. Service was slow and uninterested. Not going there again!

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1  Thank Familymanhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPolancoDilone, Gerente at Hard Rock Cafe, responded to this reviewResponded November 11, 2013

We sorry to hear you had a bad experience during your visit! We strive to deliver an excellent experience to our guest through food, drinks and service. But hope you give us another chance in the future.


Best Regards

Dario Polanco
Operations Manager
Hard Rock Cafe Punta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2013

Just returned from the D.R. Went to the Hard Rock Café to watch the final game of the World Series. The restaurant wasn't busy at all, but the service was terribly slow. We ordered appetizers and beers, and it took FOREVER to get our drinks and to have them refilled. Very disappointed

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Thank ngg2118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPolancoDilone, Gerente at Hard Rock Cafe, responded to this reviewResponded November 3, 2013

Thank you for taking the time to place your feedback regarding your visit to the Hard Rock Cafe Punta Cana, We do apologize for falling short of your expectations during your visit. I would love to invite you back and experience the level of service you should have gotten and deserved.


Best Regards

Dario Polanco
Operations Manager
Hard Rock Cafe Punta Cana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

I had a great moment watching a Brazilian Soccer match at the bar. Very good service and mood from bartender

Thank Claudio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPolancoDilone, Gerente at Hard Rock Cafe, responded to this reviewResponded November 3, 2013

I am very glad to hear that you had a great experience. Many thanks for the feedback and also for the time you took to let us know.

Hope you will come to visit us soon.


Best Regards

Dario Polanco
Operations Manager
Hard Rock Cafe Punta Cana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

we saw Rihanna live at the hard rock, we got tickets from our hotel, $74 a taxi from Punta Carna to the hard rock $20 each way. if you can book your return taxi if not theirs is taxis around you got to be fast grabbing them

Thank Aaron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPolancoDilone, Manager at Hard Rock Cafe, responded to this reviewResponded October 31, 2013

We are glad to hear that you enjoyed the Hard Rock experience. We also invite you to leave your comment on the Hotel's trip advisor site. Thanks!

Best Regards

Dario Polanco
Operations Manager
Hard Rock Cafe Punta Cana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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