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“Serene Oasis of luxury in the Andaman sea”

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Sofitel Krabi Phokeethra Golf & Spa Resort
Ranked #6 of 12 Hotels in Nong Thale
Certificate of Excellence
Reviewed June 11, 2011

After an enjoyable week in Patong, my family and I drove from Phuket to Krabi our next destination in on a two week Thailand vacation. The drive was incredibly safe ( roads in Thailand are so very well maintained!). The views were scenic, vibrant all along the coast line. Away from the hustle bustle this lovely Oasis of calm called Sofitel Phokeethra Krabi Golf & Spa Resort surely surpassed our expectations. We arrived to a warm reception by the hotel staff. Felt truly special! The rooms are spread out amidst vast landscape and natural beauty with an incredibly enormous and endless swimming pool in front of the hotel. The view of the sea from the balcony is to die for! The beach is across the road in front of the hotel. It is small but well managed and exclusive and provided with sun loungers and umbrellas. We treasure our moments in this beautiful luxury resort and never regretted choosing the luxury, calmness and setting of Klong Muang and Sofitel over another hotel in Au Nang. Also wowed by breakfast experience each morning at Maya. Niky who handled our section was incredibly kind and courteous to all our family members including our our two small children. A nice Kids Club were I played a lot virtual football with my son! If you are staying here I recommend the complimentary activities organised by the hotel like Thai boxing, Thai language, Tai Chi and Yoga lessons. Don't miss the evening lamp lighting ceremony in the lobby. A day before departure I gave into my temptation of a round of golf on the hotels course. Enjoyed immensely. Try using smaller irons only! cleverly laid out nine hole course. Another highlight which we experienced throughout was the care, concern and warmth shown by the hotel staff. Incredibly consistent.

Room Tip: Ask for sea view rooms
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  • Stayed: May 2011, traveled with family
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3  Thank VARUNCHHIBBERCAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelManagement, Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded June 11, 2011

Thank you very much for taking the time to share your feedback on Trip Advisor.
We are delighted to learn that you had a wonderful holiday with us.
Looking forward to welcoming you back again soon.

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1,685 - 1,691 of 2,569 reviews

Reviewed June 3, 2011

The hotel itself is very nice and clean. The pool is huge and the gardens georgeous. The rooms are nicely decorated and charming.

The biggest problem is however the location. The hotel is in the middle of nowhere. There is absolutely nothing in the walking distance from the hotel. If you want to have dinner outside the hotel you need to take a taxi to Ao Nang and it takes approximately 20 minutes by car. The hotel runs a shuttle bus at certain times a day but they do charge for that too.

The hotel restaurants are very expensive. We ate once in the main restaurant but there were only a few people and no athmosphare at all. Same thing with the hotel bar. Expensive and empty.

Because the hotel is built in colonial style the corridors are open. If you don't like gekkos and lizards please do not come here. The place was full of gekkos in the evenings and night time. It was like a jungle! There was a big gekko in our bathroom wall one evening when we returned to the room. I was quite scared and wanted to leave right away.
You could see gekkos everywhere in the corridor at night time.

  • Stayed: July 2010, traveled as a couple
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4  Thank KatiJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded June 3, 2011

Thank you very much for taking the time to share your feedback on Trip Advisor.

We are sorry to hear about your disappointment on the location of the resort. We are approximately 15 minutes from Ao Nang which is the popular place for tourists as you mentioned. In order to reach the place, note that we run 6 shuttles per day to Ao Nang. We would like to assure you that most of our guest enjoy the tranquility of the resort, though it all depends on the purpose of the trip and holiday.

We are very sorry to read about the incident that occurred with lizards and gekkos. You will surely understand and appreciate that the resort being located in a tropical and lush area, it is difficult to have full control over the nature surrounding the property . Gekkos are totally harmless and found in many tropical places around the world. In some countries they are a sign of prosperity and luck.

We do appreciate your concerns and comments, and despite all this, we do hope that we will have the opportunity to welcome you again.

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Reviewed May 20, 2011

This place is worth every single penny spent. The ambiance is awesome, the vibes in the rooms are so positive, the staff is extra courteous... all in all its one of those places to be visited before you die. I am so glad, that we stayed here for our honeymoon. This place surely made it really special and memorable. Sometime soon, I would surely go back to it.

Room Tip: Just pick any.. !!
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  • Stayed: December 2010, traveled as a couple
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1  Thank anautiyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded June 2, 2011

Thank you very much for sharing your feedback on Trip Advisor.
We are pleased to learn that you had a memorable honeymoon with us.
We all look forward to welcoming you back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2011

I really love our stay at Sofitel Phokeethra and would highly recommend especially for a family with young children. My daughter (2.8yrs) really enjoyed the big swimming pool and the kid's club. The room was clean and staffs were helpful. We had our dinner at an Italian restaurant in the hotel. The food was great at a reasonable price.

  • Stayed: May 2011, traveled with family
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1  Thank Deejai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded June 2, 2011

Thank you very much for taking the time to share your feedback regarding your recent visit at Sofitel Krabi Phokeethra Golf & Spa Resort.
We are happy to read that your and your family had a pleasant stay with us.
Looking forward to welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2011

Highly recommend. There is nothing to complain about this place, apart the only downside, which is the distance to town (i.e. Ao Nang and Krabi Town). But that is solved by the shuttles provided by the hotel for a small fee that takes you to and fro Ao Nang, where the actions are at (i.e. shopping, food, massage). We didn't go for the massage in the hotel (LeSPA) because the ones in Ao Nang are much cheaper.

Everything else, however, is just under one roof, including the complimentary trips to Hong Island (You can get tours which can be arranged by the hotel, but definitely much more cheaper if you get them from Ao Nang). If you are looking for a retreat, and some sunburn, this is the place to be, not to mention the humongous pool. Come here, be pampered, and feel the hospitality of their ever friendly and helpful staff.

Our only regret was that we didn't spend as much time as we want in the hotel because we're busy exploring the whole of Krabi.

  • Stayed: May 2011, traveled as a couple
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2  Thank DarenTLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded June 2, 2011

Thank you very much for taking the time to share your feedback on Trip Advisor.
We are delighted to learn that you had an enjoyable stay with us.
We all look forward to welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2011

We just had 9 nights at the Sofitel Krabi and overall, we really enjoyed our time there.

The Resort is nice but wasn't what we expected from a Sofitel (we have only ever stayed in Sofitel's in Australia and this wasn't up to the same standard). Also, before coming to the Sofitel Krabi, we had 5 nights at the Pullman King Power in Bangkok and it was far superior - so we were disappointed because we expected the Sofitel to be a standard above the Pullman.

However, having said that, we loved the time at the Sofitel. The pool is fantastic, staff incredibly friendly - although our 2 year old was way over the attention he was given - he was constantly being touched and watched by everyone - might have been his blue eyes, blonde hair and cheeky smile but he has been a bit freaked out by everyone wanting to touch him all the time.

The day trips to Hong Island that the Sofitel offer are awesome - we did 2 of them - so relaxing and beautiful.

Kids club is also great - we were surprised at how cheap it was for our 2 year old - only 150THB an hour for baby siting ($5) which was pretty good and the staff were amazing.

Most other things in the resort were overpriced. The internet was $70 for a week for wireless internet - having said that, there were 3 computers in the business centre with free internet access

We have an Advantage Plus Card but it's applied randomly - can't use it in some places and can at others. Also, our package gave us 20% off ALL food and beverages however ALL didn't mean ALL!! We weren't given discount on kids meals or on the food we bought for the day trips to Hong Island So that was pretty frustrating and disappointing.

As most other reviews have said, the resort is out of the way - if you want action - or interaction with other people/shops/activities - go and stay at one of the resorts in Ao Nang - the Sofitel was probably too quiet for us but we just kept going into Ao Nang to get access to other facilities. The hotel provides a shuttle service into Ao Nang (100Bhat return) which was good although most days we took a Tuk Tuk into Ao Nang and then got the shuttle back.

The Spa was also great - bit overpriced but was nice - but most of the massages we had were in Ao Nang - 300 bhat compared to 1,800 at the resort.

Our Luxury Room was nice - but wasn't what I expected from the photos on their website. I thought it had a cut in lounge room as per photos but it was just a bigger standard room. Was good though. Bed wasn't the Sofitel normal bed - was very hard and my wife (who is 30 weeks pregnant) found the bed really hard and uncomfortable.

The Gym was basic but ok. Had a nice steam room and Sauna.

Anyway, overall it was a good stay but we wouldn't stay here again - we'd want more action than here and there are better 5 star resorts around Thailand.

  • Stayed: May 2011, traveled with family
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2  Thank InkosiAU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded June 2, 2011

Thank you very much for taking the time to share your feedback regarding your recent visit at Sofitel Krabi Phokeethra Golf & Spa Resort.
We regret that your stay did not meet up to your expectations.
We have taken good note of your comments and shall reinforce our Sofitel standards for which we are better known for.
By means of explanation only, local Thai people are extremely friendly and did not mean to upset you or your baby.
However, we are pleased to learn that you enjoyed our luxury speed boat to Hong island as well as our kids club.
We do appreciate your concerns and comments, and shall be looking forward to welcoming you again to Krabi very soon.

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Reviewed May 2, 2011

I'll start first with some of the unsung heros of a hotel this size and that's the staff. They we're incredible and couldn't do enough for us. We we're traveling with an 8 month old baby which obviously meant we got quite a bit of attention from all the staff anyway, but from what we saw they all worked very hard to make sure everyone at the hotel had a great stay.

Yes, there are a few 'issues' with the hotel that have been pointed out in other reviews, and here's my take on these:

Location - Anyone who has booked this hotel will have surely done their research and would know that it's not in the centre of a town, so I'm not sure why people then go on to complain about the location. There are nice restaurants and a few mini-markets just a short walk away along the road, the hotel also have a bus service to the nearby town of Ao Nang which has a lot of choice of bars, restaurants etc, although as many people point out this bus service is not free.

Cost of food and drink at the hotel - Ok, it is a bit steep, but again what do people expect. If you stay at a 5* hotel then you've got to expect to have to pay a bit more for things. If you go to a nice restaurant in the uk (or wherever you live) you expect to pay more than if you went to the local pub, so why do we think it should be different when on holiday? The food at the hotel restaurants is lovely so personally I think it's proportionate.

Too quiet - We we're there over Easter which isn't peak season anyway and yes it was a bit quite in the evenings but it never stopped us enjoying the nice quiet atmosphere of the hotel, and there was always plenty of free loungers around the pool, bonus ;)

Obviously everyone will have their own take on these points but we really didn't see them as major negatives at all. The only thing we have a real gripe about is the charge for the bus transfer to Ao Nang, I really can't understand why they feel they need to charge for this but not the speed boat transfer to Hong island. It just doesn't make sense to charge for one and not the other.

For us, the positives far out-weighed any gripes we had. The hotel itself is beautiful and very clean, despite it's size. It must take an army of cleaners to keep it that way. The pool and surrounding grounds are elegant and well kept.

The views out to sea with all the islands dotted around are incredible at sunset, and the complimentary speed boat to Hong Island is a must.

In our opinion though the hotel's biggest selling feature is it's staff as mentioned at the start of this review. Anyone that's been to Thailand before will know that they are some of the nicest people around, but the staff at the Sofitel are in a different league and made our holiday that extra bit special.

Sara, Andy and Alfie x

  • Stayed: April 2011, traveled with family
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2  Thank baggy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelManagement, General Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded June 2, 2011

Thank you very much for taking the time to share your feedback on Trip Advisor.
We are pleased to read that you appreciated the friendliness of our staff and enjoyed your visit in our hotel.
Looking forward to welcoming you back again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Krabi Phokeethra Golf & Spa Resort

Address: Klong Muang Beach | Nong Thalay, Nong Thale, Krabi Town 81180, Thailand
Phone Number:
Location: Thailand > Krabi Province > Krabi Town > Nong Thale
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Nong Thale
#5 Top resorts Hotel in Nong Thale
#6 Family Hotel in Nong Thale
#6 Luxury Hotel in Nong Thale
#6 Romantic Hotel in Nong Thale
#6 Spa Hotel in Nong Thale
Price Range: $136 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Krabi Phokeethra Golf & Spa Resort 5*
Number of rooms: 276
Official Description (provided by the hotel):
Sofitel Krabi Phokeethra Golf & Spa Resort is renowned for its timeless elegance, luxurious rooms and suites, gourmet restaurants, outstanding facilities, and gracious Thai hospitality. Set in a lush tropical garden and just a few steps from the beach and Andaman Sea, the resort features a 7,000 sq.M. Lagoon-style pool, the largest swimming pool in Thailand. Guests can enjoy four restaurants serving Thai and international cuisines, a fully equipped fitness centre complete with steam room and sauna, So SPA with L'Occitane offering an extensive menu of rejuvenating spa treatments, and a Kid's Club. There is also an exclusive 9-hole golf course, and conference and meeting facilities and a unique 1,000 sq.M. Air-conditioned marquee for up to 950 persons. Designed to enhance the stay of every guest, our signature Leisure Butler service includes a VIP check-in and a personal assistant to arrange an unforgettable marriage proposal or special romantic moment, private dinner parties and celebrations, personalised excursions to nearby islands, and much more. Escape to Sofitel Krabi Phokeethra Golf & Spa Resort for a romantic getaway, a family holiday, a magnifique wedding, meeting or event in tropical paradise. ... more   less 
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Also Known As:
Sofitel Phokeethra Krabi Golf Hotel Nong Thale
Sofitel Phokeethra Krabi Golf And Spa Resort
Sofitel Krabi Phokeethra Golf & Spa Resort Thailand
Sofitel Phokeethra Krabi Hotel
Krabi Sofitel

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