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“Simply stunning”

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Phulay Bay, A Ritz-Carlton Reserve
Ranked #1 of 12 Hotels in Nong Thale
Certificate of Excellence
Reviewed December 14, 2013

Undoubtedly the best Ritz Carlton we have ever stayed in and definitely up there as one of the best hotels.
This place only has a small number of rooms and a very personalized service, Our children had a great time (they tailor the kids activities to suit you).
The apartments are spacious, the outdoor bath is fun and the butler service great, always with a smile and nothing too much trouble.
Food in the resort is expensive, but given the luxurious settling and the quiet laidback atmosphere it is worth every penny.
Will definitely be returning.

  • Stayed: October 2013, traveled with family
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Thank English_Expat_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 3, 2013

My boyfriend and I stayed at Phulay Bay in November. My boyfriend actually won three nights here and enjoyed the luxury. The rooms are magnificent and the service is fantastic.
Great for honeymooners or anniversaries.

We loved the room with the two baths (indoor and outdoor) and we loved the shower which is two in one so you can shower together.
The toilet isn't very private with clear glass doors surrounding it but if you're with your partner it doesn't matter.

We loved the sunset bar and walking around the resort. Our butler, Sabai was amazing and very helpful.

After three days we found it all a bit much and I don't actually miss it as it was such a full on experience.

I would stay again but only on very special occasions! Definitely something to experience!

  • Stayed: November 2013, traveled as a couple
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Thank Freya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

Designed to dazzle, the architecture at this resort takes your breath away from the moment you arrive. We arrived on a private boat transfer from another resort, Paradise resort on Koh Yao Noi, booked with our travel agent Andaman Adventures, with whom we also booked all of the 4 resorts we stayed at on our custom-designed island hop through the region, getting good prices everywhere (we got a free night at the Phulay Bay and, though the nightly rate was higher than the rate on agoda, after we factored in the free night the price we got ended up quite a bit lower than agoda’s). As soon as you arrive at this resort the stunning entrance pagoda signifies that this hotel is going to demolish your expectations. The rooms are amazing (huge beds, opulence all around, really more than 5 star luxury, I’d give it 6 stars). Other highlights (a) beautiful infinity pool (b) sea view (c) a 24 hour butler (d) nearby Tubkaek beach is a good one, though the resort does not have a great beach frontage (e) fab restaurants – we have a veggie family member which caused problems elsewhere, but not here.

  • Stayed: February 2013, traveled with family
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Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2013

I stayed 4nights with my girlfriend on November 2013.
I introduce good point and disappoints point of the Phulaybay.

Restaurants
Lea lay ...very romantic mood, nice food, staff were very nice, price was so so .

Jampoon...(only breakfast) good location,
food was nice but I wanna more hot meal (EX.Egg benedict,Pancakes etc.)
and more kind of Sausages.
some staff were no smile and chat often.
Sri trang... Very nice classy mood,very nice staff,food were delicious.
In villa dining... Quick delivery, price were a little expensive, staff was nice.
Pool food...staff were nice.price were too expensive for lunch,
Especially I wanna free sweets services for guests at the pool
like a major laxuary resorts.

Room
Very comfortable huge bed,Room keeper team was perfect, very clean every time.
And they followed my a little difficult requests.
The Complimentary soft drinks were nice, but I hope espresso will be free.

Butler
Absolutely great, every time she gave us her smile and her kindness made us happy every day.

ESPA
Very clean, nice mood, but treatment room was too cold for me.
Staff were very kind , technic was very nice.

Others
Library was not found...big disappointment !! I need it for long stay.
Retail shop was so so, but I want more original goods like a keyring,sticker and baggage tag.
Hong island tour...very nice, staff was very kind.

  • Stayed: November 2013, traveled as a couple
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1  Thank ggjk931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013 via mobile

Sunset with a lychee cocktail and paradise views, infinite pool and infinite bed, delicious meals, siesta in a hammock hanging from a palm tree, private boat to visit surrounding islands and surprise anniversary barbecue under the stars. This hotel, this location and the team that runs it made our family trip an unforgettable experience.

Stayed: November 2013
Thank bcnSV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013

We just concluded a 4 night stay at this terrific resort. The hotel, location, and staff make this property a real gem. I don't think we have ever stayed anywhere that had a staff to compare. From the moment we arrived we were made to feel special. This is what 5 star is all about. Our thanks to Ana, Carlos, Tanya, Tee, Ken, and all of the dedicated team at Phulay Bay.

Room Tip: I highly suggest you go for the pool villa room. Amazing!
See more room tips
  • Stayed: November 2013, traveled with friends
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1  Thank Astromarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2013 via mobile

I stayed at Phulay Bay with my family to celebrate the anniversary of my parents and we had a very pleasant experience.

The hotel is located in an incredible spot, in the middle of a natural park and it's completely integrated in the nature. Only 54 rooms makes it the perfect place to relax without seeing any other guest. The rooms are spacious and the bed is just unbelievable (4mx 2.5m!!).

We enjoyed the drinks at the sunset bar ( don't miss it!), lunch by the infinite pool and a delicious seafood and meat bbq dinner under the stars.

But, above all, what makes this place unique is the level of service and the detail orientation of the staff. Ana, Carlos and Anuj were extremely welcoming and attentive. And Yid, our butler, was on top of everything!

Absolutely recommended!!

Stayed: November 2013
1  Thank José A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phulay Bay, A Ritz-Carlton Reserve

Address: 111 Moo 3, Nong Thale, Krabi Town 81180, Thailand
Phone Number:
Location: Thailand > Krabi Province > Krabi Town > Nong Thale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#3 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Price Range: $455 - $1,304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phulay Bay, A Ritz-Carlton Reserve 5*
Number of rooms: 54
Official Description (provided by the hotel):
Phulay Bay, A Ritz-Carlton Reserve, invites you to experience your own secluded oasis at our luxury resort in Krabi, Thailand. Beyond the limestone mountains that rise from Thailand’s Andaman Sea, the virgin rainforests, and the ethereal beaches and crystal clear waterfalls, you will find a paradise that awaits - Phulay Bay, A Ritz-Carlton Reserve. Our luxury waterfront hotel is one of the world’s most spellbinding destinations and one of the most glorious resorts in Thailand. Stay with us and embark on a voyage of discovery, at our retreat in Krabi, where the natural splendor and charm of the island blends blissfully with an aura of luxury and serenity. Guests access our luxurious sanctuary from Krabi or Phuket Airports, and they at once experience the thrill and convenience of our exotic Phulay Bay waterfront resort. ... more   less 
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Also Known As:
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Ritz Carlton Krabi
Phulay Bay, A Ritz-Carlton Reserve Krabi, Thailand

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