We went to celebrate our 30 th Wedding Anniversary last week. While booking we had indicated about it and when we checked in the staff said we would have a memorable celebration. It was shocking to us that on that day nobody wished us and not even a cake was given. When we expressed our disappointment at the end of the day, they passed the buck among staff. But we were happy that next day they madeup for the goofup by decorating the room and giving us a cake. (But without a knife to cut).
Other disappointment was that inspite of our request while booking, there were no Indan vegetarian dishes for lunch or dinner. Daily we had to eat fried rice. Hence we had to go to AoNang 17 kms to eat Indian vegetarian food. Also they send you a mail for any special requests, none of the requests were attended to.
Plus points. - Rooms are huge and spacious. Service is good with having personal butler.
Breakfast has good variety. Spa is very good with excellent therapists.
- Official Description (provided by the hotel):
- Phulay Bay, A Ritz-Carlton Reserve, invites you to experience your own secluded oasis at our luxury resort in Krabi, Thailand. Beyond the limestone mountains that rise from Thailand’s Andaman Sea, the virgin rainforests, and the ethereal beaches and crystal clear waterfalls, you will find a paradise that awaits - Phulay Bay, A Ritz-Carlton Reserve. Our luxury waterfront hotel is one of the world’s most spellbinding destinations and one of the most glorious resorts in Thailand. Stay with us and embark on a voyage of discovery, at our retreat in Krabi, where the natural splendor and charm of the island blends blissfully with an aura of luxury and serenity. Guests access our luxurious sanctuary from Krabi or Phuket Airports, and they at once experience the thrill and convenience of our exotic Phulay Bay waterfront resort. ... more less
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- Also Known As:
- Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
- Ritz Carlton Krabi
- Phulay Bay, A Ritz-Carlton Reserve Krabi, Thailand