We stayed here 6 nights for our honeymoon and could not wait to check-out. We stayed at two other 4 star hotels in our 2 weeks in Thailand and this was the only one we had a bad experience in.

Pros: Extremely Clean, beautiful property and rooms, nice pool, friendly staff.

Cons: Far away from the main town/shopping area, food for both breakfast and dinner was below average, dinner here is overpriced, there is no entertainment at night, not even on weekends, beach is completely covered with small crabs to a point where you can't look up when walking, loud construction next door from a new hotel being built, no service at pool or beach front (We had to walk to the bar near the restaurant which was not convenient), they also charge you way more than the average price for taxi service or activities. Example: We asked for taxi to Phuket and they wanted $4500 bhat and a normal taxi driver from town only charged us $2300 bhat. You really cant do anything around the hotel because of how far it is so they take advantage of it by overcharging you. They also have a shuttle to town 3 times a week that, of course, you need to pay for.

Overall it was a very disappointing stay and this is definitely not a 4.5 star hotel, this is more of a 3.5 star. Save you money and spend it elsewhere. FYI by our second day we wanted to leave and the manager, Sunny, denied us an early checkout for the reasons we were unhappy. What is even worse is that in front of 2 of his employees made us feel uncomfortable by saying that we would be taking away pay from his staff if he refunded us and keeping our money mattered more to him than our satisfaction. Very unprofessional and he made no attempt to remedy the situation. I will never go back here again and don't recommend it.

My wife, 13 month old son & I stayed here this week. It's as good as they say it is.
From the moment you arrive until you leave the facilities, staff and location are excellent. Great food was available all the time and the happy hour (5.30-6.30) was perfectly timed to coincide with spectacular sunsets.
The only reason I haven't given 5/5 is that it's very remote; for example you can't walk to any shops however on the flip side it's so good you might not want to leave anyway.
Would stay here again as it was idyllic and the attention my son received was amazing.

We love this place! First time here, and we would definitely go back again! We stayed here for 5 great days. First in a Seaview room for 2 nights and moved over to the beatiful (but overpriced) Tubkaak Suite for 3 nights.
Clean and nice rooms (where did you stay goodresearch, it cant be the same resort!)
The beach is clean, nice and relax'ed. No sunbeds here, but bean bags! We love them!
We did not even see the pool (i have seen it on pictures, looks good :)) because of the nice beach.

The staff were nice and friendly, helpful and polite. The manager (Sunny) is mr.helpful and mr.nice himself!

We bought the Honeymoon package and will absolutely recomend that to any other who wants to get married in Thaialand! We had our dream-wedding on the beach, and the staff was amazing! They fixe'd everything and was very helpful.

We love this place and would absolutely recomend this to other travelers. We're going back next winter!