We arrived two days ago and have yet to see a manager only desk staff are here to help out which I feel is not fair on them.
We like a cup of tea and the"kettle" does not reach boiling point, they seem to think if its warm that's ok. So bringing your own travelling kettle might be an idea.
They have a water feature plants in the bathroom but with this standing water comes Mosquitos and the risk of Dengue!!! We been bitten even outside our room as they have many standing water features!! I have complained but all they do is smile.The umbrellas on the beach needs replacing as they either torn or bleached by the sun, so even the bleached ones do not block any sun and my husband was burnt like a lobster, no point in complaining as I am sure they not intending on spending money on this hotel.
Spa was good and really nice,
Food was good on the first day but everyday it got worst, at the end I am not sure if they did this on purpose by the end. So unless you can speak Thai its very difficult to be understood I will advise against coming here. Also if you understand the risks of Dengue you will steer clear of this resort!
After my post appeared on Tripadvisor a "Director" appeared and I am sure she was sent in to appease me. I was offered a free meal which I kindly refused.
I was asked to email the Director as to what I thought should help fix the hotel. Each day we had to take out about 50-70 mosquito larva to stop the larva from hatching and bitting us. On the last day someone came round and dropped a tablet in the water to kill the larva, why could this not have happened on day 2 when we first raised the issue.
I would not recommend this hotel to anybody, maybe a back packer for $30.00 a night.
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- Also Known As:
- Nakamanda Hotel Nong Thale
- Nakamanda Resort And Spa
- Nakamanda Resort Krabi
- Nakamanda Hotel Krabi
- Nakamanda Resort & Spa Krabi, Thailand