This hotel used to be the Sosua Beach Resort, but they aparently needed to start over again. And they probably will need to do that again in the near future. First of all: the architect of this hotel likes stairs. Wherever you want to go, you need to walk stairs. Lots of stairs. The pools are small and when we got there a bit dirty: filled with pastic cups and stuff.
On arrival the booking system was out of order, as was the machine that generates the digital roomkeys. As a backup system for the latter problem, they had a pile of keys behind the reception. Unsorted. And although the hotel was quiet and the receptionist didn't have much work, it never came to her mind to sort them out.
The rooms as well as the beds are nice. There is no wifi availlable in the rooms.
But since this is an all-inclusive hotel, there is another aspect I need to take into consideration: the food. There is a word for it: dogfood. They managed to put the same limitted amound of dogfood on the table every breakfast and every dinner. So the bread didn't even qualify for the ducks by the end of the week.
On departure, they still hadn't fixed their booking system so they asked me to wait so they could sort things out. But since I had seen the receptionists picking their noses for the last three days, I didn't feel like waiting - especially since we were travelling with a baby. Then they decided it was all ok if we just payed 450 dollars, which I refused since I booked the hotel for 375. After I asked the receptionist tried to **** me, he refused to speak to me anymore, so we left.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com so you can book your Topacio Azul Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sosua Bay Club Hotel Sosua
- Sosua Bay Resort All Inclusive