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“Beautiful Property/Food and Staff not great”

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Casa Marina Beach & Reef
Ranked #26 of 31 Hotels in Sosua
Brockville, Canada
Level Contributor
196 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Beautiful Property/Food and Staff not great”
Reviewed May 29, 2014 via mobile

We recently stayed for 7 nights. We have been to Puerto Plata (Blue Bay) and others as well as Punta Cana. Punta Cana has gotten very expensive. Mostly new and no mountains. All resorts, no locals. We loved the grounds. The rooms were not bad, the beds really comfortable. Being a quieter time of the season it was abit dull in entertainment for sure and not impressed with the food at all. Ate in town a number of times which was awesome food. The staff are not motivated to ensure you enjoy your stay for sure. Nice to walk out front of resort and be right downtown but shopping sucked and as most areas they bug you to come and shop. The street girls are rampant if thats what you want but usually dont bother you unless a single guy. Very persistent. Some men are there for just that but in the resort tactful. Legal there so... Spent a very late night out with locals in bars. An experience to say the least. Be very careful late at night but day time no issue at all. Paid $30 for week of wifi which is 1/2 cost in P.P. resort. $15 safe, again 1/2 of PP resort. If you get to buffet as soon as opens its good but after abit horrible. Vendors allowed on resort 2 days while we were there push to sell esp. Because quieter now. Offer 1/2 of asking. Learn to say no. You will need to many times. Jacuzzis on ocean beautiful. Weekends, locals get cheap rates and pile in with kids to eat, drink, swim. Lifestyle Reps everywhere bugging you to go to meeting so they get commission then sales takes over to sell you timeshares. Drinks are good. A few friendly ones if you tip now and again. A definate 3 star. Dont forget to take your blue issued beach towel and TV remote with room key when checking out. It will cost you if not. Be careful in town as a ton of mainly motorcycles and pedestrians do not have right of way . There are no rules just honk.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank Howeller63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (492)
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English first
Quebec City, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 28, 2014

My trip to Casa Marina Beach & Reef Sosua Jan to march 2014
I have been a this same hotel from 2001 for at least more than 25 times again this year for 52 days... and could have stayed 3 weeks more if my wife had more holidays... This hotel is getting much better improving lots of new things such as food
Staff changes-new food area etc

Anybody complaining of this Hotel is a bit difficult or more....I been traveling to Mexico,Cuba,Jamaica,Florida,and many more for the last 45 years... this is my spot for a long time... but I still visit other place... but my rest area is Casa Marina Beach resort I don't care what other people say....that's their problem not mine because we are happy to be their relaxing

I met the manager and the owner and I heard they are planning many changes but can’t talk about them so be in the lookout for new stuff

Also the Assistant managers for food are working very hard to improve lots of change
-the menus -the food -the area etc

Yes we have book for another 76 days for Jan-March 2015 already and can’t hardly wait to be there again and again thanks Casa Marina Beach & Reef Sosua for being there for us...we love you so much all u guys and you know who you are....
to bad for your lost quality price you can't beat it....

Room Tip: Rooms on the Beach side are quieter and on one side their is more shade if you prefer
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jean-Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 27, 2014 via mobile

The casa marina was a wonderful vacation. The food was excellent and we never went hungry. The water was beautiful, the land scape was amazing, and the entertainment was fun. The staff are very polite, friendly, and outgoing. The room was very basic, but the resort did they're best to accommodate your needs. We went on an excursion with Mathel travel to paradise island, and it was worth every penny and then some! I would recommend staying at casa marina!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Amanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 21, 2014

We booked a week long, all-inclusive stay at the resort only to find out we were haggled on a regular basis by men dressed in fedoras asking us to go to Lifestyles Vacation Resort. Every morning they solicited us on our way to breakfast, the tour company also tried getting us to go on various tours. They came down to the beach to haggle, they came in the buffet, they came down our hallway, they came to the pool, they called us over and over and over again in our room until we gave in on our third horrible day there only to be haggled in Puerto Plata by another salesman for a ridiculously expensive resort that wasn't really that great. We constantly felt under attack at this place until we just had enough, got really upset, and told everyone to get lost. The resort is nice, the beach is beautiful, the food is mediocre at best, but the constant battling of sales staff made it horrible. If you can deal with that, by all means go, if you hate being bothered every second of every day, you may look somewhere else.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank McFlojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sosua hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 20, 2014 via mobile

Staying here right now and experience is great from people to resort to food. Except the WiFi is not part of all inclusive. They charge $20 for 3 days of WiFi per device. They personally enable WiFi in only one of your devices for $20. I know I am here to enjoy other amenities this resort has to offer but it wouldn't hurt for them to enter 21st century where internet is an essential part of all our lives.

Stayed May 2014, traveled as a couple
Helpful?
4 Thank Kashif B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed May 19, 2014

Hey,

I was at Casa Marina in March 2014 and really enjoyed the city of Sosua.
Casa Marina is located few minutes away (walk) from stores and local restaurants.

I was lodging in Beach side, and was a bit old (outdated) but really worth it.
The theme food is changing daily at the Buffet and couldn't complain about that. Food is Good!

There is not so many things to do on the resort itself, but it is very quiet. I went out few time at night in the ciy, but you have to be ready to accept be outside your comfort zone. This is quite different than other area.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Daniel_Savard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 18, 2014

Stayed at this resort for one week during Easter Week. Good resort for the money. Before going read many reviews regarding the staff and found that you would find one or two not happy but generally most of the staff were very pleasant and helpful. We traveled with two preteens and there was always something to do. The resort was very clean and maintained, it was very quiet at the beginning of the week being Easter Week and then it got very busy when the local Dominicans arrived. Always plenty to eat and drink and the weather was amazing. Rooms were very basic, we stayed in the section by the big pool on the ground floor which was great for access. Good value for the money. If you are looking for a posh resort, pay more to get more. Would recommend for families on a budget.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank willgobroketotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Marina Beach & Reef

Property: Casa Marina Beach & Reef
Address: Calle Alejo Martinez, Sosua 57000, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Sosua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Sosua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa Marina Beach & Reef 3*
Number of rooms: 378
Reservation Options:
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Also Known As:
Casa Marina Beach & Reef Resort
Casa Marina Reef Dominican Republic
Casa Marina Reef Sosua

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