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“Had money stolen out of my room”

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Hotel Sosua Sunrise
Ranked #2 of 31 Hotels in Sosua
Certificate of Excellence
Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Had money stolen out of my room”
Reviewed June 2, 2008

I thought I had my money well hidden in my luggage but apparently not well enough. I had $400.00 rolled up and hidden in the lining of my suitcase. Unfortunately, I did not count the money until I checked out of the hotel and went to pay for another at which time I discovered $160.00 missing. My luggage was not out of my sight from one hotel to the other. I suspect the money was taken by a cleaning staff as I was rarely out of my room and locked both the patio door and main door. I reported this to management and did not hear anything from him.

If you plan on staying in this hotel use caution and lock all valuables in the safe (which is an extra charge).

  • Liked — Nothing
  • Disliked — Theft of my money
  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
2 Thank Barb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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347 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
VIENNA, VA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2008

I spent five nights there in February 2008 and about the best thing I can say about the Casa Cayena is it has a good location and a good restaurant. The rooms are poor. Very hard beds and almost non-existent lighting. A very dim compact florescent light in the bathroom didn't provide enough light to shave by. Two similar bulbs in sconces in the bedroom didn't provide enough light to read by. No table lamp (I asked for one three times and was told "tomorrow" each time but one was never provided). Loud, semi-efficient in-the-wall air conditioner (basically a window-type unit). Rock-hard bed with a couple of flat pillows. In-room safes and refrigerators available for extra daily fees. Unfriendly desk clerks. About a block away from a beach and a few blocks from Sosua's main bar/restaurant area. The main attaction seems to be that femaile guests of guests are permitted without any hassle (I saw several guys taking local gals to their room). I wouldn't stay there again.

  • Liked — The restaurant
  • Disliked — The rooms
  • Stayed February 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank miroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 24, 2007

so i went for a week it was great but my a/c didnt work to good but they told me that a new owner got the place and they will change all the a/c so iam hopeing for that since iam planing to be back in april one more thing i didnt like is that it was no coffe after 11 i go out evry night to the club so i sleep till late and i had to ask for the coffe i think they should leave the coffe out 24/7 otherwise i really like the place its not to big made some friends and ya iam planing to go back verry soon

  • Stayed September 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank romanticguy33nyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 29, 2007

Really enjoyed my stay. The rooms all face the pool w/ balcony and rooms where just great for the price. You can pay alot more and stay in an all inclusive, or you have a good time seeing the town and what it has to offer and stay at Casa Cayena. Best breakfast offered w/ the eating room real friendly with other guest and sometimes the locals who know the staff. Ask for Willie the manager, front man for everything that goes in the place. The room cleaning was fine, and beds are ok. You may see that some paint needs to added here and there but at these rates, one can not complain. Security was good and internet service and lobby phone is available. As far as location, 2 min. walk to sosua main beach, less then that for main supermarket and rest., banks,bars and discos. Streets are very safe in the area and within walking distance to everything. Yes there are 24 rooms with several visitors using them for female friends that they meet in the city, but the hotel is small enough to control any one getting out of hand. You must go to the main street for the rest. cafe', bars and I suggest Classico for the night disco. There is a bar at the end of the street that has a BERMUDA neon sighn on it, just past Classico. Ask for Rosa the bar tender or Thomas the part owner. Just tell them mucha loco from Bermuda says hi!They will take good care of you especially Rosa if she is smiling,and they also have the #1 humidor for cigars in the area. Some tips - on the street,you will get called on by all the guys to take a bike ride to get to your location faster, if you want, pay no more then 60 peso = $2US, street vendors will call you in for everthing from massages, braiding to buying a painting. Go to the main Sosua Beach, great walk down to it with what I call the dead man walking centre. On the beach is one of the best venders set ups from bars to food to gifts youcan find. You will pay 60 peso for a beach chair and table to lay on the beach, pay it as they will also get you cold drinks at a cost if you need it. Also the local taxi do not have meeters, ask before you go anywhere - cuenta =Spanish for fare. they will tell you the amount in english. Also you need to go to Cabrette, 15 min taxi fare = 400 pesos. great beach w/ amazing rest/ bars under all the palm trees you can ask for. Very, very safe. Have dinner there at night as you can dress very casual and sit under the stars on the beach, best food in D.R. without question. One last thing, Before you have to puchase something in a store or rest, ask if they take credit cards, alot of of place do not. So becareful as to how much cash you carry on you, and also make sure you look very close at your bills. A true story which is why I titled my review delivery pizza. A delivery pizza cost a tourist 4x$1,000 bills ($4,000 pesos) $120.00 US, when she thought she gave the delivery guy 4x$100 bills ($400pesos) $12.00 US. You can not go wrong with Hotel Casa Cayena for singles, couples, and families. Would not honeymoon at the hotel.
Have a great time!

  • Liked — Rooms where clean and location, location, location, rates!!!!
  • Disliked — N.A
  • Stayed July 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank BermudaRum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver BC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 9, 2006

This place is fine, very clean and comfortable. We had a king bed, satellite TV, lots of closets, private bath with hot water, air conditioning and a ceiling fan, so the room was comfortable for sleeping. French doors open onto a balcony with a view of the pool which was small, but also clean. We were only in one night so didn't experience too much, but they had a nice breakfast included in the rate.
When we walked out the door there was a balcony & window overlooking a little farm yard with chickens, etc. The rooster woke us up in the morning...that was kind of neat.
The breakfast was very good and generous with good service. The place has 24 rooms, and it was a bit like a B&B, as you could meet others over breakfast.
Overall a good experience, and kind of in between the very basic room-only places and the all-inclusive larger hotels. It is right near the downtown, shops and beach so that was quite nice too.

  • Liked — Clean & Friendly
  • Stayed December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank StresslessFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sosua Sunrise

Property: Hotel Sosua Sunrise
Address: Calle Dr. Rosen No 25 | El Batey, Sosua 57600, Dominican Republic (Formerly Hotel Casa Cayena)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Sosua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 31 Hotels in Sosua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Sosua Sunrise 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Wilfried, owner and manager, welcomes you to the Hotel Sosua Sunrise. ... more   less 
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