I've been traveling to the Dominican Republic regularly (1 or 2 times a year) for nearly 20 years and have stayed in a lot of resorts, some good some not so good. This was by far the worst I've ever been too. Motel 6 hotels in the US I've been to are nicer than this one.
Staff varied from nowhere to be found to apathetic to rude (front desk gets that last distinction).
I really don't expect much. I expect the grounds to be well maintained, the food to be at least mediocre (it's a buffet), drinks to be readily available and a variety of things to do.
I came in as a "local" (there are different arm bands, apparently, depending on how you book). Perhaps that had something to do with my treatment, perhaps not, but the facilities were run down, food was nearly inedible (my children who will eat nearly anything, especially junk food) wouldn't touch most of it and there was next to nothing to do, especially for children.
Drinks were terrible and hard to get to boot (how hard is it to pour a beer...really?).
As a Wyndham Vacation owner, I'm rather ashamed of the company for this pitiful effort. Have some pride, Wyndham.
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