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“Great Family Resort”

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Viva Wyndham Tangerine
Ranked #6 of 21 Hotels in Cabarete
Ontario, Canada
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Great Family Resort”
Reviewed March 21, 2013

We stayed at this resort from March 13-20, with a group of 7...2 that are teenagers.

transfer to the hotel was excellent, 30 min. Check in no porblem, our rooms were ready at arrival.

I found the room clean, very "Ikea" furniture, large bathroom, included a clothes line in the bathroom. Yet shelving was minimal. We stayed on a 1st floor west side, and had no problem with hot water etc. the other half of our group stayed in the main building, and had little hot water

All staff were very friendly and helpful the entire stay

Food selection was better than expected.....and everyone found something they enjoyed daily...meat station each night, soups, bread, pasta etc etc

We also tried the Mexican and Italian...both were fantastic

This resort is the house wine (terrible) as well as no fresh juice at the bar or at any buffet...all concentrate. If you like rum and coke or beer your good. Yet the kids loved the slushy drinks
We brought a bottle of wine to dinner each night that we brought from home, or that we purchased (there is a supermarket across the street that sells a good selection for about 12.00 per bottle) Yet you can also buy a bottle at the resort yet nothing is under 25.00 USD. They had no problem opening the wine we brought in with us (I believe if they changed this alone, it would shoot up their star rating)

We used US$ everywhere...but barter 60% less the asking price first

part of the group did the Monkey ziplining...and LOVED it!

We all did the "City Tour" (49.00 each, 25.00 for kids) ...well worth it. You go to Peurto Plata, You see the Amber Museum, "Jesus Christ" on the mountain by aero-car, see the different levels of homes, St Phillipe Church, fort , Rum factory, lunch and some shopping.....if you want amber or larimar or silver jewellery this is the tour to take...great selection


We did to cabaret a few times...7.00 cab ride, yet an easy walk back (in daylight) on the beach to the resort great little bars to sit and have a drink.

also enjoyed the spa in the hotel, excellent facial and massage....100.00 USD for both!

We also had family photographs taken on the beach, very resonable (10.00 per picture selected)

I can not say enough about the "animation team" at this resort....fantastic!!!! they always had something going on, and work above and beyond....yet not pushy if you didnt want to join in.

The beach was nice, yet windy...yet lots of shade. too...lots of vendors on the beach, yet a a smile and a "no gracios" is fine...by the end of the week you are chatting to them as friends and finding out more about D.R !

This is a nice small hotel, we loved it and would go back...yet next time I would take ocean view 3rd floor!

Room Tip: first floor & not main building for better water preasure / hot water. Buy wine if you are a wi...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Belynda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamTangerine, General Manager at Viva Wyndham Tangerine, responded to this review, May 2, 2013
Dear Sir,

I really appreciate your review published on Trip Advisor.

We are grateful for your remarks and especially we are happy to know that you had a great vacation at our Resort.

Also your observations are very important to us, please be sure that they will be considered in order to improve our services and facilities.

Thank you for recommending Viva Wyndham Tangerine. Please do not forget that we will be pleased to welcome you back at anytime.

Sincerely,

Hotel Manager
Viva Wyndham Tangerine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (236)
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NYC
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 20, 2013

Lovely setting, great location. walkable to Cabarete town and Kite Beach. We went for kite surfing so location was great. I have been to many All Inclusives, including ones in the D.R. This was the the poorest in terms of food and rooms. I know you get what you pay for, so I shouldnt complain. So if you are into decent food- not necessarily gourmet- this is not your best bet. The breakfasts were okay, as there were some fresh fruits and omlets to order, but the rest of the meals were hideous I am afraid to say. I eventually stopped going to dinner. We got the superior plus room for extra, but horrible location. On a pathway, where people walking by could peer into the room. So we paid extra for an ocean view. Luckily we got a bigger room, with a beautiful view. Much nicer room than the superior, but apparently, the ocean view superiors and the superior plus rooms are the same-just better view. So we got lucky with the larger than normal room. But still very small closet space. Also, even though we had a key pad safe, we had to pay the $2 per day safe key charge. Also, internet is quite pricey. Personally, I would not go back. Didn't see any other Americans. All Canadians and Euros. Lots of smokers. But if you are on a budget, don't mind bad food and want a good location, then this is fine. Lovely house keeping staff.

Room Tip: Room 4202 in the palace section was great
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mandy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamTangerine, General Manager at Viva Wyndham Tangerine, responded to this review, May 2, 2013
Dear Sir,

We are deeply sorry we couldn’t meet your expectations, we would have love to know we have, however we will keep trying to improve, so we can make sure every single guest that put a step in our property leave with a smile and lovely memories of their stay.

As you could realize in your last stay, we are an international company and we received clients from all over the world, therefore, we try our best to please our guests, We have an international buffet and our a la carts restaurants with Mexican and Italian cuisine, nevertheless, we appreciate your remarks and we assure you that we will take good notes of it to improve.

Sincerely,

Hotel Management
Viva Wyndham Tangerine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton, Canada
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 18, 2013

My family (2 adults & 2 teens) went to Viva Wyndham for 5 days on March 11-15, 2013. The resort is kept nice and clean, its a beautiful resort full of palm trees and great landscaping. The staff are very friendly and always willing to assist you. This is a 3.5 star resort so we went with an open mind and were impressed with our overall experience.

Our room was taken care of everyday and our towels replenished everyday. The buffet didn't have a large variety to choose from but offered something that everyone could be happy with. Although i was hoping they offered more traditional Dominican foods to choose from. They had 1 themed night at the buffet (Mexican) which was pretty good. We didn't bother doing any of the A-La-Carts as we were pretty pleased with the buffet.

The entertainment staff were excellent and very friendly, they always tried to engage vacationers in the activities taking place. The shows were interesting especially the interactive shows.

At the bar I stuck with the mojitos, banana mama, long Island iced tea and Pina Colada...they
we awesome & refreshing.

There wasn't many other teens at the resort for the first 3 days we were there but I think that was due to the time of year we went. There were some teens that arrived on our last day there which was unfortunate for our kids as I'm sure there experience would have been that much better had they had other people their age to interact with.

One of the nights they had a beach party on the beach with a bonfire, DJ, and bar which was amazing, everyone really got into the party that night. The club at the resort was pretty bare but again i think that was due to the time of year.

The beach was gorgeous with white sand and not a single rock or seaweed. The waves were a little heavy but I think it added to our fun in the water.

We would definitely visit this resort again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Isabel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamTangerine, General Manager at Viva Wyndham Tangerine, responded to this review, May 2, 2013
Dear Madam,

We are so glad you and your family have had a lovely stay in our Viva Wyndham Tangerine.

We feel thankful that you and your family experienced a satisfactory holidays with us, and we hope to keep your preference in our product, it will be an honor for us to have you and your family back in our Viva Wyndham Tangerine.

Sincerely,

Hotel Manager
Viva Wyndham Tangerine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 16, 2013

Back in september went for 5 days on a living social voucher. Found the place to be quite outstanding. Loved the all inclusive but wouldve liked to know ahead of time which nights the mexican was closed because we liked that food the best. The shows were good and funny every night. Cool cast of characters that work there and run the place. I found myself repeating the way they announced "babyface" over the loud speaker and at the shows for weeks to come when I got home. We stayed by the pool pretty much everyday but beach was a great spot. Apparently ots a great spot for windsurfing. If I werr there for more time I wouldve attempted to learn. They had a mini monkey one day that you could take a picture with if you wanted to. That was fun. The people were all really friendly and the downtown was walkable by the beach or on the road and it was cute. We had amazing weather. I want to go back right now.

Room Tip: Ask for beach and pool view. We got a third floor with high ceilings and a great view
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamTangerine, General Manager at Viva Wyndham Tangerine, responded to this review, March 20, 2013
Dear Sir,

We are pleased you could enjoy your time in our resort and hope to see you here again soon.
Thank you so much for you comments, we feel grateful that you spend a satisfactory holidays with us at the Viva Wyndham Tangerine. We appreciate your feedback and that you have taken the time to write these comments. We are so happy that the main reason for you to enjoy your holidays was our staff; we want to assure you that we will inform our staff about your comments and that because of their hard work and hospitality our product has become valued.

Thank you for visiting us, see you in September.

Sincerely,

Hotel Manager
Viva Wyndham Tangerine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Plains
Level 4 Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 14, 2013

The landscaping is nice and on the outside is very nice but the inside is horrible. The food and even the drinks were horrible. I don't recommend this place at all. The things I saw in the dining hall are too much to describe, just know it is very unsanitary. I stayted at this resort from 10/17-21/12 and have no desire to go back. Most of the staff could not understand English, but they did try to be helpful. The bartenders were nasty. One highlight, the guys in the Italian restaurant were very nice and went out of their way to accomodate us. I highly recommend that. They really need to improve this place 100% top to bottom.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamTangerine, General Manager at Viva Wyndham Tangerine, responded to this review, March 18, 2013
Dear Sir,

Thank you for your comments about your recent stay in our Viva Wyndham Tangerine; we are truly sorry that your experience was not what you expected.

We were honestly surprised when we read your comment about the Hotel sanitary standard, we can assure you that our guest’s safety is a priority to us and it is impossible for us to be an unsanitary property. Please notice that we have a very high hygiene and safety standard procedures.

We have a Quality Control Manager in house that verifies by internal and external inspections, personal training, analyze laboratories periodically and make sure the safety and hygiene procedures is property applied. Our food, beverages and safety are constantly controlled by an external company called Crystal that visits us monthly to audit and also make sure that our procedures of food and beverages are handled properly.


Nevertheless we appreciate your comments as our objective is trying to use constructive review to improve the quality of our service.


Sincerely,

Hotel Manager
Viva Wyndham Tangerine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cabarete hotels

Ottawa, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 8, 2013

My wife and I stayed Feb. 28th. to Mar.5th. 2012 .
We only one small problem with our room and that was taken care of next morning. All the staff were very curtious, helpfull, & allways very cheerfull. Our room very well taken care of by the cleaning ladies. The grounds are very beautiful & well taken care of. you never see anything laying around , if there is it's picked up right away. No staff member ever walks by it. The food was execelent. The drinks were great. The beach is wonderfull. The managment took very good care of all any concerns nomatter how small. We would rate this hotel a 4 Star not 3 1/2 & recomend this hotel to everone. We've already taken our holiday for 2013 but were very disappointed. We will be returnig to the Wyndham for our 2014 holiday happily. Israel & marie Ottawa On. Canada

Room Tip: Bring your sunglasses sunscreen and enjoy.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank butchlanoue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamTangerine, General Manager at Viva Wyndham Tangerine, responded to this review, March 18, 2013
Dear Sir,

It is amazing how good we feel after reading such generous comments, so thank you for sharing your experience with us…

It will be an honor to have you back in 2014 or any time you decide to visit our property, Viva Wyndham Tangerine.

Sincerely,


Hotel Management
Viva Wyndham Tangerine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockland, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 8, 2013

Just spend 3 weeks at the Viva Tangerine and it was a good experience. The staff is very friendly
lots of activities going on with the animation team. all in all it was a grat experience for me. I would not hesitate to go back. The only drawback for me is that the free internet access is only at the front desk reception. Otherwise you have to pay for it if you want access in your room. If you do pay, just make sure that you are not limited eg: 25 hours had to be used within 6 days. I find that is not right. I was there for 21 days and I would have liked to have those hours for the time I was there.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LairdAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamTangerine, General Manager at Viva Wyndham Tangerine, responded to this review, March 18, 2013
Dear Sir,

We are so glad you have spent your holidays with us, thank you for sharing your experience with Trip advisors’ readers. We are also very happy that yours was a positive experience and we hope this was your first but no the last visit.

We appreciate your comments about the internet connection; our management will meet with the internet center owners to evaluate other option more attractive and economic for our customers, thank you for your suggestions.

Sincerely,

General Manager
Viva Wyndham Tangerine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Viva Wyndham Tangerine

Property: Viva Wyndham Tangerine
Address: Carretera Sosua-Cabarete, Cabarete 00000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Puerto Plata Province > Cabarete
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Cabarete
#3 Top resorts Hotel in Cabarete
#5 On the Beach Hotel in Cabarete
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Viva Wyndham Tangerine 3.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Viva Wyndham Tangerine Hotel Cabarete
Wyndham Hotel Cabarete
Wyndham Cabarete
Cabarete Wyndham

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