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“Overnight in Chetumal”
Review of Hotel Villanueva

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Hotel Villanueva
Ranked #7 of 20 Hotels in Chetumal
Reviewed March 27, 2013

Price and quality are a good. Location good. I thought it would have been better but for one night is OK. A bit noisy at night. The rooms need a bit of attention and e little decoration.
Breakfast included in the price which is a plus. Price very reasonable.

  • Stayed: March 2013, traveled with family
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    • Cleanliness
    • Service
1  Thank Franco B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 - 65 of 189 reviews

Reviewed January 2, 2013

The place is beautiful, decoration its great. In general all the people is very nice. I think is ones of the best options in Chetumal and its is worth it and not really expensive.
Mario at the front desk very good and kind.
The rooms need a fridge and small datails of maintenance. The waiters at the breakfast really need trainig and the buffet has no variety an refills are kind of slow, while having breakfast there wjere only two options of hot dishes when I finished one more was added.
With a little trainning on SERVICE to the staff would be excellent to improve all the experience!!!

Room Tip: Ask for smoking preference
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  • Stayed: December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jose Manuel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobertCP, Public Relations Manager at Hotel Villanueva, responded to this reviewResponded January 17, 2013

Hello Isamu!

Thank you so much for your honest comment and compliments! We really appreciate them for improving always our services to make a better experience your next stay.

Hope you enjoyed your vacations and to see you soon here in Chetumal!

Best regards for you in Playa del Carmen! Wish you are having a great 2013 so far.

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Reviewed 2 weeks ago via mobile
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Stayed: December 2016, traveled as a couple
Thank schwanneck
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Reviewed 4 weeks ago via mobile
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Stayed: September 2017, traveled on business
Thank Jon O
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KarlSolis, Director de Relaciones con Clientes at Hotel Villanueva, responded to this reviewResponded 4 weeks ago
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Reviewed August 27, 2017 via mobile
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Stayed: August 2017, traveled as a couple
Thank jeasvil
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KarlSolis, Director de Relaciones con Clientes at Hotel Villanueva, responded to this reviewResponded 4 weeks ago
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Reviewed August 15, 2017 via mobile
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Stayed: August 2017, traveled with family
Thank Zmontes
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KarlSolis, Director de Relaciones con Clientes at Hotel Villanueva, responded to this reviewResponded 4 weeks ago
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Reviewed August 13, 2017 via mobile
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Stayed: August 2017, traveled with family
1  Thank Amanda M
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KarlSolis, Director de Relaciones con Clientes at Hotel Villanueva, responded to this reviewResponded 4 weeks ago
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Additional Information about Hotel Villanueva

Address: Avenida Carmen Ochoa de Merino 166 | Col. Centro, Chetumal 77000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Chetumal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 20 Hotels in Chetumal
Price Range: $34 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Villanueva 4*
Number of rooms: 73
Official Description (provided by the hotel):
We are a renewed hotel from the 60's with modern and comfortable rooms and areas. We are perfect for your business, holiday or weekend getaway trips and will always make you feel you are on vacations. We are just a few meters from the main places of the city to visit: main square, downtown, government palace, shopping and boulevard. Visit Chetumal, visit Mexico. ... more   less 
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Also Known As:
Hotel Villanueva Chetumal, Mexico - Quintana Roo

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