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“Mexico Trip”

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Hampton Inn by Hilton San Juan Del Rio
Reviewed December 9, 2013

Nice hotel for the price - no resturant but could purchase drinks. Had a managers reception that was very nice. Was a business decision to stay at this hotel do to location of company being reviewed. Good continental breakfast.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hampton
Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this reviewResponded January 2, 2014

I would like to thank you for taking the time to express your opinion about the experience at our Hotel, also we want you to know that we will continue working in order to give you the best service every time you visit your house Hampton Inn By Hilton San Juan del Rio.
We would be glad to have you here next time you visit San Juan del Rio
We love having you here!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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28 - 34 of 288 reviews

Reviewed October 14, 2013

this hotel have a wonderful customer service team. Gilberto Claudia Rafael They make my 40 days in that hotel way more easy and nice. I definitely stay again in that hotel. Every time I travel to San Juan I stay there it is safe, clean a very friendly environment .

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hampton
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this reviewResponded October 29, 2013

I would like to thank you for taking the time to express your opinion about the experience at our Hotel, also we want you to know that we will continue working in order to give you the best service every time you visit your house Hampton Inn By Hilton San Juan del Rio.
We would be glad to have you here next time you visit San Juan del Rio
We love having you here!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

The room is very roomy, nice accomodations. The bathroom is very clean and the staff is very friendly and helpful. I will stay at this facility again. I stayed in Mexico and don't know much Spanish. The staff all spoke English very well and I didn't have any issues checking in or checking out due to the language.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hampton
1  Thank Diane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this reviewResponded October 29, 2013

I would like to thank you for taking the time to express your opinion about the experience at our Hotel, also we want you to know that we will continue working in order to give you the best service every time you visit your house Hampton Inn By Hilton San Juan del Rio. We would be glad to have you here next time you visit San Juan del Rio We love having you here!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2013

as we have made a business trip to san juan (due our sister company opened there) we get there for few nights and that hamton inn hotel was a great deal. we got a usual standard room, but it was alreadypretty large and very comfortable outfitted. another good thing was the excellent and large breakfast buffet - tasty - and fresh. all inone: a good hotel with a high level of service and our recommendation to business travellers (and tourists too)!

  • Stayed: March 2013, traveled on business
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1  Thank SarahgoesSUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this reviewResponded July 8, 2013

I would like to thank you for taking the time to express your opinion about the experience at our Hotel, also we want you to know that we will continue working in order to give you the best service every time you visit your house Hampton Inn By Hilton San Juan del Rio.

We would be glad to have you here next time you visit San Juan del Rio

We love having you here!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

Efficient, friendly staff with a personal touch that makes you feel like a cherished guest and not just another face running through the crowds. Breakfast offers a wide selection with everything from traditional Mexican fare to customary US options. The beds are extremely comfortable. The only downside is the factory next door that can be a bit noisy, but in room ear plugs are available if you are a light sleeper.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hampton
Thank Tina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this reviewResponded June 20, 2013

I would like to thank you for taking the time to express your opinion about the experience at our Hotel, We would be glad to have you here next time you visit San Juan del Rio, feel welcomed at your house Hampton Inn By Hilton San Juan del Rio.
We love having you here!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2013

Very helpful staff.
Computers available at the lobby, but with some problems with the WiFi connection.
A small gym (ocasionnaly crowded) but complete, with bottled water and towels avalaibles.
They only have an agreement with two external restaurants to provide lunch or dinner, so to eat at the hotel is not the best option.
Good breakfast, spacious dinning room.
Always clean, with fare prices for the laundry service.
Free parking avalaible.
Make a reservation if you want to go on week ends, normally full by tourists.
A very good option at San Juan del Rio.

  • Stayed: February 2013, traveled on business
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1  Thank Comando23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnSJR, Sales Coordinator at Hampton Inn by Hilton San Juan Del Rio, responded to this reviewResponded April 29, 2013

I would like to thank you for taking the time to express your opinion about the experience at our Hotel, We apologize for the inconvenience at the Gym and at dinner time, we are working on that to fix that issues the next time you visit us. Feel welcomed at Hampton Inn By Hilton San Juan del Rio every time you are visiting the city. We love having you here!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2013

This hotel is brand new in San Juan del Río, good choice for a one night stay on bussiness, hotel is clean and convenient, rooms are average, they are kinda small but they are comfortable, the feel of the room is a little sad because of the colors used on room and linings, I have stayed at other hampton inn hotels and I found this one to be different, couldn´t find my in room coffee suplies anywhere on the room and tried to call front desk a few times to asked for it but no answer.
On the good side, it is very clean and new, WiFi is free and good service, the breakfast was ok and for dinner they provided some menus of good restaurants that deliver to the hotel.

  • Stayed: January 2013, traveled on business
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Thank Blancadaniela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimberly_lugo, Revenue and Reservations Agent at Hampton Inn by Hilton San Juan Del Rio, responded to this reviewResponded April 5, 2013

I would like to thank you for taking the time to express you opinion about your overall experience at our hotel I am glad to hear you had a delicious breakfast and enjoyed to surf with the best quality of internet that we provide.

I truly apologize about the failed contact with our Front Desk staff, there's no a reason to being busy for our guest, but thank you for your comment we are going to follow up this issue to make sure our guests continue receiving high quality services and a personal touch that only a friend can provide.

Friendly service, clean room & comfortable surroundings, every day. That´s 100% Hampton!

Feel welcomed at Hampton Inn by Hilton San Juan del Rio every time you are visiting the city, we love having you here!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn by Hilton San Juan Del Rio

Address: Av. Central 239 esq. Calle 8 Pte, San Juan del Rio 76802, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > San Juan del Rio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in San Juan del Rio
Price Range: $61 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn by Hilton San Juan Del Rio 3*
Number of rooms: 89
Official Description (provided by the hotel):
Welcome to our Hampton Inn by Hilton San Juan Del Rio hotel. Boasting an ideal location in the historic and cultural state of Queretaro, our friendly and inviting Hampton Inn by Hilton San Juan Del Rio hotel offers easy access to the most important industrial parks in the state. Situated just one hour from Mexico City, 35 minutes from Queretaro and 15 minutes from Tequisquiapan, our convenient San Juan Del Rio hotel is just five minutes from the many attractions of historical downtown. Discover stunning architecture including the Sagrado Corazon Temple and the 18th century parish, or simply relax and unwind at one of the restaurants and local cafes. Our Hampton Inn by Hilton San Juan Del Rio hotel has everything you need to enjoy your time away from home. Start your day right with Hampton's free hot breakfast and even if you're in a rush, grab one of our free Hampton On the Run™ Breakfast Bags, available Monday through Friday. ... more   less 
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Also Known As:
Hampton Inn By Hilton San Juan Del Rio Queretaro, Mexico

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