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“Great Hotel and Great Service” 5 of 5 bubbles
Review of Ixtapan de la Sal Marriott Hotel, Spa & Convention Center

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Ixtapan de la Sal Marriott Hotel, Spa & Convention Center
Certificate of Excellence
GreenLeadersBronze level
Delray Beach, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Hotel and Great Service”
5 of 5 bubbles Reviewed September 11, 2013

We had a nice time in IXtappan and would go back to this hotel. We had a garden view room with a balcony. All staff members were friendly and went out of there way to make sure we had a nice time. We had great value for the price. The Marriott website accurately describes the hotel. The two outside swimming pools were clean and attractive. The indoor pool also looked fine. We liked the food in the restaurant. All of the people that worked in the restaurant were top notch. I would like to make special mention of Adan, Rosy, and Victor. I enjoyed seeing all of the art work in the hotel. This hotel is clean. The grounds are very pretty. We took a side trip to Taxco and enjoyed our day outing in this city. We felt safe in IXtappan. The only negative comment I have is that internet access is a little expensive at around 15 dollars a day. At our request the hotel did provide us with a safe for our valuables.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DoctorCopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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526 reviews from our community

Traveler rating
    225
    173
    59
    37
    32
See reviews for
284
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 2, 2013

We had an ok time, but our ipod was stolen from our hotel room. The front desk sent up someone from security who supossedly conducted an investigation. We never heard back from him. I was unimpressed and will tell my friends as well to look for other places to stay if they go to ixtapan de la sal.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Abbey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 2, 2013

Nice hotel, nice rooms but it gets very crowded on weekends.
Get a treatment on the spa and you can use their facilities the whole day.
The food on the restaurants is O.K. but the brunch on Sunday is very good

Room Tip: Rooms not overlooking the pools are much quieter
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Irving001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queretaro
Level Contributor
72 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

I spent a weekend with my wife and our baby! IT was a very pleasant trip, the staff is very friendly, it's a great place to be away of the stress and work for a weekend. Tha room is very confortable. Bath and Body Works supllies in the bathroom. Several pools and playground for the kids. Great buffet breakfast(Not included in all plans) I suggest you try to get a package that includes breakfast

Room Tip: Rooms that have a garden view are less expensive than the mountain view but there is not real differ...
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  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Discobolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed November 22, 2012

We stayed at this hotel whilst in Ixtapan for a family wedding. Our room was spacious with two double beds and a balcony overlooking the swimming pool and gardens. The reception area is very attractive and the staff friendly and helpful. Familes are catered for at this hotel with lots of kids facilities. We had dinner at the Orangerie restaurant in the hotel and the food was good and reasonably priced. We enjoyed our stay. One small point, there was no tea/coffee making facilities in the room. Also the hotel charged for Wifi and it was expensive.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jilly13_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
1 review
5 of 5 bubbles Reviewed October 21, 2012

This spa vacation, was a wonderful, new experience for me. The location is lovely. This older, resort has 2 Spas providing a large variety, of traditional or high end massages and beauty treatments. The gourmet and healthy; indoor or outdoor dining experience was superb; as was the service! With tennis courts, championship golf course, swimming pools, fitness center, and organized classes, made it easy for me to exercise as much and as often I wanted.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank spavacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico
Level Contributor
126 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed October 17, 2012

Went for a couple of days with my family to enjoy Ixtapan attractions and decided to stay at Marriot there. I was immediately impressed by the huge variety of games and attractions for kids right into the hotel. Big property with large rooms and good trained staff very kind and always available. Excellent breakfast service and incredible variety of environments, they even have a church inside the property!. Negative side was the WiFi service, but to be honest a never felt the need to go online during the weekend, i tried only once and was very slow...

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank corrysp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ixtapan de la Sal Marriott Hotel, Spa & Convention Center

Property: Ixtapan de la Sal Marriott Hotel, Spa & Convention Center
Address: Calle Jose Maria Morelos 44, Ixtapan de la Sal 51900, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Ixtapan de la Sal
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Ixtapan de la Sal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ixtapan de la Sal Marriott Hotel, Spa & Convention Center 4*
Number of rooms: 189
Official Description (provided by the hotel):
Experience the best of Ixtapan de la Sal when staying in the Ixtapan de la Sal Marriott Hotel, Spa & Convention Center. Our modern hotel boasts picturesque views of the local area, hacienda-style architecture, spacious and comfortable guest rooms and plenty of amenities. Take advantage of our gorgeous pools, decadent restaurants, state-of-the-art fitness center, the many family and children's activities and our tranquil luxury spa. ... more   less 
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Also Known As:
Marriott Ixtapan De La Sal Hotel Ixtapan De La Sal
Marriott Ixtapan De La Sal Hotel And Spa
Ixtapan De La Sal Marriott
Ixtapan Del Sol

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