Although a hotel manager seemingly trying hard, just about all could be improved in this place. The hotel is in a obvious need of a thorough face lift and the staff of a thorough service training.
I will not include any critic on the staff level of English knowledge although poor, I guess international guests are rare so it may be excused. However, the rude and negligent approach shown to visitors of ours is totally unacceptable for any hotel anywhere. No control of charges (check your bill in detail) and no control of payments done (they tried to charge us double for extra room). Complaints made to hotel manager - hope for results and improvements!
One good mark though - Food is really good!
Quality Thai food to reasonable pricing.
Avoid the pool. Cleanlyness to be questioned and sharp edges on bottom tiles. Both my children cut their feet.
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- Also Known As:
- Bp Samila Beach Songkhla