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David H
Montreal, Canada

World Class Life Time Experience

5.0 of 5 bubblesReviewed Aug 13, 2012
We stayed last week at Four Seasons Tented Camp in Chang Rai and in fact we celebrated an incredible Wedding Experience thanks to all the Staff and Management and Tented Camp.

We researched Resorts and Wedding venues throughout Asia which was our destination of choice for a combined Wedding/Honeymoon experience free from the hassles of everyday life!

Our research led us to Four Seasons Tented Camp and we couldn't have made a better choice.

The camp environment is First Class and the Staff and Management attend to your every need and want before you even know yourself.

Our Camp Host, Vikas who is the Assistant Manager , supported our trip and wedding arrangements starting from our home in Montreal up to assisting us with all the legal requirements in Thailand ( post marriage in Bangkok) , which is a challenge for all !

Vikas and his staff made every moment of our wedding day an exceptional experience starting from the morning when he met us to go through the special plans he had made and what would transpire throughout the day. After breakfast we were treated to a couples massage at the Spa which is in an incredible venue not to be missed sitting atop a hillside in an open environment overlooking the jungle. Staff and facilities at the Spa are not to be missed.

We spent the entire day of our wedding without stress . A professional photographer was provided throughout the day to record all happenings. A hair stylist and beautician were also available to help prepare for the event.

The ceremony started late afternoon with a trip atop our specially chosen limousine, in this case a decorated elephant, to the top of the hill which oversees the Golden Triangle of Thailand, Laos and Burma.

Our ceremony was overseen by 9 Monks and presided by a village elder.

Many staff and other gusets were also able to join us on this special occassion.

The experience was something which touched us both incredibly and will never be forgotten.

This was the result of the planning and implementation of most of the staff of the camp but most importantly the efforts of Vikas , the Assistant Manager who treated us and I believe all guests at the camp like they are Royalty deserving of special and very personalized service.

The quality of the facilities, the organized outings, the food experiences and day to day experiences at the camp are without parallel.

We have travelled througout the world and stayed at some of the best resorts and hotels but Four Seasons Tented Camp is well over the top and certainly merits its awards as #1 Resort in the World.

This is a very special place which wil give you an opportunity to get away and experience something different, something everyone should have an opportunity to do once in a lifetime.

We would to express a special thanks to all Staff for making this a wonderful experience . Most importantly we would like to express a sincere and Special Thanks to Vikas, you are truly an exceptional Manager. Special thanks also to Rain and Eddie for your continuous special efforts during our stay.

David and Victoria
Montreal
Date of stay: August 2012
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Camp_Mgr, Manager at Four Seasons Tented Camp Golden Triangle, Thailand, responded to this review
Responded Aug 20, 2012
Dear Khun David and Khun Victoria,

Warm greetings from the Tented Camp!

Congratulations on your recent wedding celebration and many, many thanks for this incredible review. We are all so thrilled to know that your "special moment" in life was celebeated in a fashion which you felt was exceeding expectations and above all making your remember this moment for a lifetime to come.

As you know, we take pride in our people and Khun Vikas and the entire team from the sounds of it delivered on our promise :)

Please stay in touch and do keep us posted on your exciting moments to come...

With best regards,

Yonatan Kachko
Camp Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 17, 2012

We stayed here during our little Tour of Thailand, coming from the uniquely different sister property in Chiangmai. Wow. What an amazing experience, from the arrival experience, luxury tent (will ask for one with outdoor spa next time), jungle spa setting.. All memorable. It was beautifully remote yet the wifi accessibility kept us connected. Cant stop sending pics of the place by email whenever we get the chance. 2nd day, learning about the elephant, Tom Kap, riding on it..a once in a lifetime experience. A must visit.. Serial award winners, now we know why!

Date of stay: July 2012
Trip type: Traveled on business
9  Thank bojam c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camp_Mgr, Manager at Four Seasons Tented Camp Golden Triangle, Thailand, responded to this reviewResponded July 19, 2012

Dear Khun bojam c,

Many thanks for taking the time to share your experience on tripadvisor.

Best from the Camp!

Yonatan Kachko
Camp Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2012

We confirm that the reviews in Trip Advisor are correct this is the most amazing place to experience. Everything about this resort is top notch. The rooms are incredible with only a total of 15 "tents". Each looks out into the jungle that borders with Burma. The elephants are wonderful. They are part of the resort and being able to learn to ride them "mahout style" vs. the tourist way everyone else does it is awesome. Every staff member does their best to guarantee you have a once in a lifetime experience. The food is outstanding, the Burma Bar is right out of a movie. You feel like you are in an Indiana Jones film..but this is real.

Yes this is a very expensive resort..but if you are looking for the most awesome and memorable experience of a lifetime..you MUST journey here, because words cann't accurately describe it. This is a place that must be experienced.

Room tip: Best to be at a room on either end - either near the Burma Bar or the Restaurant. Because there is quite a distance between the two
Date of stay: May 2012
  • Trip type: Traveled as a couple
    • Value
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5  Thank Munro1954
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camp_Mgr, Manager at Four Seasons Tented Camp Golden Triangle, Thailand, responded to this reviewResponded June 11, 2012

Dear Khun Munro1954,

Greetings from the Four Seasons Tented Camp!

I wanted to thank you on behalf of the Tented Camp family for taking the time to express you feedback of the Camp in this review.

We are all thrilled to know that you enjoyed your time with us and we hope to see you again in the near future.

Warm regards,

Yonatan Kachko
Camp Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2012

I have stayed in some of the best hotels in the world but this one is the top! Not only are the service and accomodations above the rest but the experience blows everything else out of the water. A rather pricey trip but well worth the cost. Everything is included but not your usual crappy all inclusive. everything is top notch. Food is way above anything else we ate in a long trip to Thailand. The atmosphere is truly Thai at its best, polite, kind, gentle. Other resorts we stayed in on this extended trip were typical tourist that could have been anywhere. Here I knew I was in a foreign country. The elephants are quite an experience but everything here is above and beyond. The tents are luxurious, right out of a Ralph Lauren catalog. We had the silver tent ( each tent has its own theme). Everything about this place is special:Arrival by the long tail boat, personal excursions, mahout training, spa experiences, and the food! Did I mention the food? We met lovely people from all over the world and everyone felt the same from the honeymooners to the small family groups. We brought our 15 year old daughter and this will be an experience she will always remember.

Room tip: Tents are far apart from each other and facilities. Make sure your tent is near where you will be spending time. They do have buggies to get around but we loved walking along the suspension bridge through the jungle ( there were a few snakes and such along the path )
Date of stay: March 2012
  • Trip type: Traveled with family
    • Value
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7  Thank malibumomof7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camp_Mgr, Manager at Four Seasons Tented Camp Golden Triangle, Thailand, responded to this reviewResponded April 15, 2012

Dear Khun malibumomof7,

Sawas-dee pee mai! (Happy Thai New Year)

Thank you very much for completing this lovely assessment. We really appreciated the feedback and our Chef is absolutely thrilled that you enjoyed his food :) Let us know if you would like any of our recipes.

We look forward to welcoming you back to our magical Camp.

Your fellow mahout,

Yonatan Kachko
Camp Manager

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Reviewed March 29, 2012

Well, what to say… I was going to say so much but have no idea how to start… I’m quite an old pepper who’s travelled a lot and there’re a few things in the world that still are able to surprise me, but Four Seasons Tented Camp Golden Triangle is exactly one of them. It was unforgettable experience, probably the only one of this kind in my life. It’s been written so much “wow” essays about this resort so I’ll try to summarize my general impressions only.
First. I’m happy that I started my FS Thai Tour with the Tented Camp in Golden Triangle because it appeared to be the place that had struck me most during my Thailand journey by its unique synthesis of unspoiled natural environment, impeccable service of a “six-star” hotel and its social function of preserving wild nature and developing close ties with local community.
Second. Its high level of organizational capabilities amused me. All systems go like a Swiss watch: on time and with excellent quality. Elephant camp, guests’ activities, catering, general maintenance, front desk/concierge operations, transportation, public relations, etc – all’s managed very well. Bearing in mind that that this property’s spread out for kilometers in bamboo jungle along the river, it’s clear how much energy and material assets should be spent daily to keep it all at required standards. I think that camp manager Yonatan, brilliantly educated young gentleman fluently speaking different languages, along with his team does a great job to provide second-to none service to customers.
Third. The Tented Camp is small and cozy one in comparison with its sisters-properties in Chiang Mai and Koh Samui, and its staffs are like a family, you now, as a real team sincerely doing all their best to meet all the needs of guests at any time 24 hours a day. And it’s not an exaggeration. Just imagine that accidently met workers repairing tiles on the trail greet you calling by name. Unbelievable, for real. The whole team is very friendly, accommodating and efficient – “M” at reception, “F” at Spa, Poope at restaurant – I’m ready to name a dozen of more names, - all of them are very nice personalities. And the uniqueness of this team is determined by the fact that it includes not people only but also elephants that make the spirit of resort so special. Maybe, in this place I realized a little bit better why my grandma kept seven small marble elephants on her bookshelf as a symbol of happiness…
Fourth. The activities’ program already included in your rate contains local tours, spa treatments, and many more but its main hit is mahout training. I got acquaintance with my new “girl friend” Yuki, she’s so cute and gentle! And I believe that these contacts, a kind of conversation between people and animals, either during trekking or getting breakfast together, is not just a fun or show but also a type of very important action aimed at making us more human, attentive and responsible. And I’m pleased that Four Seasons Tented Camp Golden Triangle granted me this opportunity.

Room tip: Tents 7 and 8 seem to be convenient - just in between Burma Bar and Restaurant.
Date of stay: March 2012
  • Trip type: Traveled solo
    • Value
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8  Thank KSergey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camp_Mgr, Manager at Four Seasons Tented Camp Golden Triangle, Thailand, responded to this reviewResponded April 3, 2012

Dear Khun KSergey,

Many thanks for taking the time to write your assessment of the Camp experience. What can I say more than a "big" thank you and so thrilled to know that you enjoyed it and have given us much praise; Praise that has been already shared with the family in the Camp and specifically with Khun Em, Khun Eff and Khun Poope.

We spend all of our time ensuring and perfecting our service delivery, our product upkeep and continuously look to innovate as we look to the future.

Khun KSergey, once again "Khob Kun Krub" and hope to welcome you again. In the meanwhile, "Yuki" send her best regards, patiently awaiting your return!

Your fellow mahout,

Yonatan Kachko
Camp Manager

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Reviewed March 6, 2012

We stayed there on our Honeymoon-Trip. To ride the Elephants was very good experience. Also we did the Bathing with the Elephants.
But the Resort itself is a little too much Show. For example: Its directly connected to the Anantara-Resort, but on arrival they will bring you to a river-pier and give you a boat-ride to the resort - so you get the Feeling, that you are away from all. But it´s just an Illusion. Also when they offer to bring you to a "hidden" Long-Neck-Village you will recognize later, that every Hotel in the Region brings their Guests there.
Service is nice, but still needs some improvement. Nobody told us during the Checkin-Process, that the nights in February are very cold so it would have been better for us to switch on the Heater. When we realized it in the middle of the Night (12 Degrees Celsius), it was too late and we already had a little cold.
All there is very US-Amercian-Style: "Big Fun", but more like in Disneyland than in the real North-Thailand. Also when we were there a big Group of Americans stayed there, shouting and laughing almost the whole time during breakfast, lunch and dinner. So it wasn´t very quiet.
The Tents are nice, but not overwhelming. Food was very good.
The Journey was a present to our Honeymoon. If we had to pay on our own, we would have been very disappointed. Elephant-Trekking and Mahout-Training in the same Style is also possible at the neighboring 5-Star-Resort and there its much cheaper.

Date of stay: February 2012
  • Trip type: Traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
21  Thank LaLunaDeMiel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camp_Mgr, Manager at Four Seasons Tented Camp Golden Triangle, Thailand, responded to this reviewResponded March 28, 2012

Dear LaLunaDeMiel,

Thank you for your recent review of Four Seasons Tented Camp, Chiang Rai. I was happy to hear that you enjoyed our elephant experience and found the accommodations, the food and the overall service to your satisfaction. I was also thankful of the time you took to address the areas which you felt were not up-to-par. Of course I was deeply disappointed to hear of those experiences which fell below your expectations such as the Karen Hill Tribe visit, the cold temperatures during the night time and the fact that our heating system was not pointed out to you upon arrival to the Camp, all of which have been addressed with the team at the Camp. With this in mind, please do accept my sincerest apology for not meeting your expectations in this regard. Finally, in your review you shared that the service was good, but could be better and thus if possible I would be delighted to be in touch via email Yonatan.kachko@fourseasons.com and understand the gaps so that we are better prepared for our future guests.

Mr/Ms. LaLunaDeMiel, congratulations on getting married and I do hope that you will reach back to me via email as we seek to improve our experience at this magical Camp and as well see what else we can do to ensure your satisfaction is met.
Your fellow mahout,

Yonatan Kachko
Camp Manager

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