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Reviewed June 3, 2018 via mobile

We had an ocean view room(about half the hotel) and the view was great. This is a new hotel and very nice. Almost everyone spoke English and every time you turned around there was a staff person to help if you needed it. We used the sauna ( about $11.00 US) and if you like dry heat this is your place. Multiple rooms of different temps, the hottest was 185 degrees. We made it 2 minutes there. The rest of the rooms are at lower temps. The hotelroom was very nice, good shower, great bed, but no English on the tv if you are trying to catch up on the news. Since it is on the beach there tends to be a lot of children.

Date of stay: June 2018
Trip type: Traveled with friends
1  Thank Dadowilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2018

I stayed here for a staggering 20 nights covering the 2018 Olympics.

The rooms are modern, clean and with nice facilities. The view from my room was to the sea, and waking up to the sound of waves and the morning sunshine was a delight. The bathrooms was spacious and with nice toiletries.

Prices in the resturants and bar are quite high, as is the booking prices I am sure. This is a luxury hotel, and the prices are thereafter.

The staff was very nice to us, even as the hotel was quite full with olympic staff and guests.

Breakfast was great, with both western dishes and local dishes.

All in all there is not much I can fault this hotel. However, do keep in mind this is a upper class hotel with high prices.

Date of stay: February 2018
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Katarina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2018

Very nice new hotel, fiendly staff ... I can imagine here also a nice summer holiday because hotel has a of beautiful beach.

As minus I rate the price of espresso in the hotel lobby (ca 15 euro) - joke ?

Date of stay: February 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank MartinaS3994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2018

We came from the USA for the Winter Olympics and stayed here for 6 nights. We had 2 rooms. The hotel is next to the water, so you get beautiful views, and our rooms had balconies. Also, the hotel was near the coastal Olympic event locations. This is a new hotel, and we had been warned that there were noise problems with supposedly paper-thin walls but we did not run into that issue.

We enjoyed our stay. There was lots of hustle-bustle in the lobby in the morning and afternoon with Olympics-types coming and going. V.P. MIke Pence stayed at the hotel when he came for the Opening Ceremonies (we had not yet arrived at the hotel). The Prime Minister of Finland stayed at the hotel during our stay. We left before Ivanka came for the Closing Ceremonies so we don't know if she, too, stayed at the St. John's or some other hotel.

Our rooms had nice beds, a refrigerator, and a TV (almost all of the shows were in Korean without English subtitles). Everything was hi-tech, even the toilets. The toilet had a built-in bidet (usually a separate bathroom fixture at hotels in Europe). If you fiddled around with the controls on the wall, you could figure it out and try all the different options. The elevator had a separate set of floor buttons, lower down on the wall, for people in a wheelchair. There was a 24-hour accessible convenience store, a 7-Eleven, as part of the hotel, which took the place of the traditional hotel gift store. I tried the gym: it was fairly large and relatively well-maintained.

We were able to access the Executive Floor lounge on the top floor, where we had breakfast as well as mid-day and evening snacks at no extra charge. Also, the concierge helped us to book the "BMW Service" for a taxi ride to a nearby Korean restaurant. That was fun.

The one issue which was a persistent drawback was the lack of fluency in English of the staff. The bellmen, front desk reception, waiters, and Executive Floor lounge staff were difficult to communicate with; we found this striking as the hotel was filled with Olympic visitors from all over the world.

We ended up asking all of our questions to one of the senior staff members, Paul Shin. He was excellent. Not only did Paul speak English fluently, but he was polite, resourceful, and very customer-service oriented. Paul really made our stay tremendously more pleasant, including taking his own time to organize a one-day trip for us up to the DMZ.

Room tip: Choose a higher floor facing the water
Date of stay: February 2018
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Ddan7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2018 via mobile

Very modern, attractive decor and on a good beach. The rooftop pool should be spectacular once open in summer. Buffet food was good, à la carte was just ok. Albeit small, liked the room design but do wonder about how it’ll hold up over time. Some materials felt lower quality.

Date of stay: February 2018
Trip type: Traveled solo
1  Thank steilkurve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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