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“Unexpected Quality - Some Growing Pains”

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Greenleaf Hotel Gensan
Ranked #2 of 15 Hotels in General Santos
Certificate of Excellence
Manila, Philippines
Level 6 Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Unexpected Quality - Some Growing Pains”
Reviewed June 3, 2014

Nice Things:
They are running a special in May 3,000P for room + breakfast.
Excellent (though smallish) pool open 24 hours, with 2-3 kiddie pools.
Backup generator kicked in within a minute of a power failure
Key-card power-off feature does not cut power to the desk, so your laptop/phones can continue to charge while you are out. Good planning here.
Housekeeping staff checking every evening if I needed something
Calling before they deliver laundry
Brewed coffee for breakfast
Excellent service from all staff
Several movie channels. My 1st room had a giant TV, the 2nd room I used the TV was large.
Some TV channels in Japanese and Chinese, and Korean.
Strong WiFi signal. Ping 136ms, Download 7.20 Mbps, Upload 5.70. See note blow about Internet
Excellent choice of tabletops, they will last a long time and still look good.
Nice price on draft beer in the club
Great breakfast
Just across from SM City mall. Next door to Gusteaus Seafood
My laptop appreciated the grounded electrical outlets
Nice items for coffee/tea service
Appreciate having a fridge and not having it crammed with mini-bar items
In room safe
Batter-powered bedside clock. Someone was thinking!

Not So Nice:
Many quirky design issues. If you are a hotel designer, hotel architect, or owner, please consider:
Closet has mirror doors, nice. No handles on the doors, not so nice
Shower, no down directing faucet.
Electronic Air conditioning control very hard to use. I resorted to manually shutting it off periodically. With the fan on low, I should not hear the air blowing.
Sinks are a nice modern design, and Not Flat (thank you), but they are small and don't match the faucet. Water splashes all over, which I am sure is a bother the housekeeping.
Toilet keeps running
Internet: rooms are wired for Ethernet LAN cable, but its not hooked up. The first room I was in the Internet was not connecting. I believe the blame is the small WiFi routers installed.
Select WiFi routers that have an Ethernet connection, so customers can choose either method to connect.
Nice leather folder to hold the TV remote, but no channel guide.
Too many light switches!
Sharp edges on the lower edge of the bed frame killed my toes twice!
Some defects with the low-wattage LED lights
Do we really need LED lights in the shower??
Water pot - no room for the plug, fridge filled all available space in the cabinet

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank JamboME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
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    16
    4
    7
See reviews for
42
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Canada
Level 6 Contributor
137 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed June 2, 2014

Starting with the cons, be sure to advise staff you do not want a room in the upper floors
with the water pump noise. It is consistently loud and kept me awake numerous times
during my stay. After all, what is the main concern of staying in a hotel ...a quiet/comfortable
sleep/stay. For the price, Green leaf is over rated, selling themselves in the same category as
International hotels as hilton/marriot etc. Virtually nearing the same price, yet green leaf is
built with extremely cheap materials. Where they should be using stainless steal, they do not..
This hotel will fall apart in no time. No doubt they will not renovate until its a disaster.
Majority of the time, the wifi was tripping into nowhere land.

The pros, the pool is lovely, good food at the restaurant generally speaking, minus the
drowning of food with oil. Staff is generally attentive.
Unless there is a great promo going on, I would not bother again.
No doubt the staff must place a client away from the horrid noise of the water pump
when being asked for a quiet room.

Room Tip: Ask for a room AWAY from the water pump noise.
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank surfinraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 27, 2014

This is with out doubt the best Hotel in General Santos. The rooms are large, clean and have very comfortable beds.

The restaurants have improved dramatically since the hotel first opened, however the breakfast room can get crowded a peak hours if the hotel is full.

Great pool, well equipped gym, and a pleasant bar.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank isin77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Level 6 Contributor
213 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed May 26, 2014 via mobile

Have been wanting to try this new hotel since I saw it being constructed in my last trip there. Boy, was i impressed!

The rooms were quite stylish & elegant, the amenities were complete (led tv, complimentary coffee & tea, safe, etc.) bed & pillows very comfy.

The price was quite reasonable & came with a free buffet breakfast, which was also okay. Service was also good.

The hotel is also located conveniently across the street from SM City mall GenSan, should you need anything else.

All in all, this hotel is highly recommended for business travelers. I just hope they maintain the quality of the rooms & service.

Stayed May 2014, traveled on business
Helpful?
3 Thank mike321ph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota City, Minnesota
Level 4 Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 17, 2014

The newest hotel in Gen San hits the mark. The rooms are spacious, clean, comfortable and quiet. There is an exercise room and very nice outdoor swimming pool. The buffet breakfast is excellent and worth purchasing if it doesn't come with your room. There are both Asian and Western dishes at the buffet including made to order omlets and pancakes. The staff at the buffet and throughout the hotel are incredibly attentive, cheerful, polite, helpful and go out of their way to make your stay the best it can be. This is some of the best service I have ever had. Icluded in the reservation is round trip transportaion to and from the Gen San Airport in their new shuttle bus. They are right across the street from the SM Mall. This is Gen San's newest and largest shopping Mall. They are also next door to Manny Pacquio's Gym. There is free underground parking with full security gates checking arrivals. This is by far the nicest hotel in Gen San and all of Mindanao.

Room Tip: Choose an executive room. A nicer more spacious layout at a reasonable cost. Also has a very large v...
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank KVNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 16, 2014

Shuttle from airport to the hotel was OK. Had some delay in checking-in since the rooms were not ready and the coordinator was unavailable upon arrival considering that we had a group booking and prior coordination. Welcome drinks were provided. Relatively new hotel with spacious lobby. Room is clean and well provided with bottled water and toiletries. Amused with the "rain" shower with lights. Amenities in the function room are modern with LED screen. Located near shopping malls with SM as the nearest (just across the street), Gaisano and KCC (which are about 5-10min walk or Php8.00 tricycle ride). Tricycles are readily available just outside the hotel. Not much choices in the breakfast buffet. For the restaurants, its a choice of Filipino dishes, of course with tuna served in various preparations or Chinese meal. Was looking forward to enjoy the Jacuzzi but was out of order. Its a place that I would like to stay again while in Gensan.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elgee2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davao City, Philippines
Level 6 Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 9, 2014 via mobile

I am lounging at the poolside as i am typing my review right now. And even if it' s a weekend we somewhat own the place as not much guests are around. The rooms being new has no signs of funky moldy smell as other big hotels, amenities are not trite. The size of the room is quite small if you compare it with other hotels even the T/B. The buffet spread is limited and nothing to rave about but descent enough to start your day.

Generally however, it' s a great place to go back to especially since this is the only hotel in Gensan that i know which has a nice pool where you can laze all day.

Stayed May 2014
Helpful?
Thank l_neveph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Greenleaf Hotel Gensan

Property: Greenleaf Hotel Gensan
Address: San Miguel, General Santos, Mindanao 9500, Philippines
Location: Philippines > Mindanao > South Cotabato Province > General Santos
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in General Santos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Greenleaf Hotel Gensan 4*
Number of rooms: 111
Reservation Options:
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Also Known As:
Greenleaf Hotel Gensan General Santos, Asia - Philippines

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