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“A Really Nice Stay At This Hotel In General Santos.”

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Phela Grande Hotel and Convention Center
Ranked #7 of 15 Hotels in General Santos
Reviewed March 12, 2013

I really enjoyed staying at this hotel in Dec. 2012, and the staff was accommodating. Initially I was booked in the main part of the hotel, and the room was just off the front road, and was noisy. The staff moved me to a room in the annex, which was nice and quiet. I liked my room in the annex even better than my original room, and the annex room was not only larger, but was more modern. The rooms at this hotel are reasonable in price, and I was completely happy there. I had a matrimonial standard room, with breakfast included. The breakfast was ok, but nothing special. The staff were nice and even bought some complimentary bananas up to my room a couple of times, which were really appreciated in the hot and humid weather. The hotel is located fairly close to downtown General Santos, and I could walk to the downtown area in around 10 minutes. The hotel has an airport shuttle service, which you should take, as the taxis from the airport are expensive and can cost around 300 pesos. I would definitely stay at this hotel if I am in General Santos again. I have fond memories of this hotel.

Room Tip: Taxis from the airport are expensive, and can cost 300 pesos. Take the hotel's airport shuttle s...
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  • Stayed: December 2012, traveled solo
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1  Thank D0nald2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 - 46 of 46 reviews

Reviewed August 19, 2012

I chose this hotel based on the positive Trip Advisor reviews. The hotel looks dated but it is well maintained and clean. Service is a bit of a mixed bag. I observed that some of their hotel staff were warm and helpful while the rest were indifferent and cold. Looks like they need some consistency on this aspect.
My room was fine (single room for 850 pesos) and spacious.The basic hotel room amenities are covered well covered here, it was good enough for a good night sleep. Breakfast was yummy and filling. I would recommend this hotel for travelers who seek comfort and budget friendly rates.

  • Stayed: August 2012, traveled solo
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5  Thank vinox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2012

this hotel is really old to begin. the lobby is small and everything is within your reach. upon check-in i requested my room to be upgraded because we are 3 ina room instead of 2 from original booking and yes amazingly they accomodated my request and violla we have a great room. with the hotel rate of under USD 50 you must not really expect anything aside from a good night sleep and decent service. But I was wrong. their service is like a shangri-La one they make sure you enjoy your stay and find ways to make u enjoyable. they replace my towels even if i only stay overnight, they provided me a turn down service and replaced my linens. the dinner is superb with price of food below 5 usd for 5 person. the breakfast is awesome and best of all the internet is fast at the lobby, TV channels are abundant and shower is really great.

also they are renovating the rooms and in future the hotel room is similar to small boutique hotels such as microtel or tunes, truly looking forward to stay with them again.

Gina thanks for the warm accomodation

Room Tip: get 211, 311 and 411. 205, 305 and 405. these rooms are quite big
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  • Stayed: June 2012, traveled on business
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8  Thank hasonteh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2012

The hotel is old but fortunately no foul smell within the lobby, the room nor the bathroom. The annex room are newer and cheaper so more value for money. Room are big and clean but quite dated. They provide free set breakfast and complimentary airport transfer is a plus sign for all budget conscious travelers. With it's price, It is my first choice for my future stay.

Room Tip: Annex room are newer and cheaper. They use a new toyota Hiace Van in there complimentary airport tra...
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  • Stayed: January 2012, traveled as a couple
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7  Thank Dom094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2011

this place has a great spacious room......its close to everything......clean comfortable....and a very reasonable price......and you feel very very safe

but the thing with the phela grand is the poeple(staff)
they are amazing...they make a point to know your name....they wait on you

kinda took a bit of getting used too.....im used to finishing a beer and getting another myself

these poeple dont let you do that....your a guest!!! and treated as an important one..10/10 ....you staff should be very proud of yourselves

Room Tip: i got one facing the street....no real noise...given its phils... check out the meditation garden o...
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  • Stayed: October 2011, traveled solo
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14  Thank pete g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGHGen_SantosCity, Public Relations Manager at Phela Grande Hotel and Convention Center, responded to this reviewResponded December 4, 2011

Hello Sir Pete! Have a nice day and Merry Christmas to you..

In behalf of the Phela Grande Hotel Management & Staff we are very glad and thankful for all the compliments and good things you've shared on your blog regarding your stay with us. You filled our hearts with joy and put a big smile on our face. By the way, if you happen to visit here in General Santos City again just let me know so I can fetch you at the airport and say our warmest Thank You personally.

May God be with you and showered you more blessings.


-Ms. Joy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2011

In the center of general santos. Cleanliness was alright. Comfortable bed

  • Stayed: July 2011
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6  Thank Pj_rtd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phela Grande Hotel and Convention Center

Address: Phela Grande Hotel and Convention Center Magsaysay Avenue, General Santos, Mindanao 9500, Philippines
Location: Philippines > Mindanao > South Cotabato Province > General Santos
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in General Santos
Price Range: $38 - $49 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phela Grande Hotel and Convention Center 3*
Number of rooms: 18
Official Description (provided by the hotel):
Nestled in the heart of General Santos City, a Boomtown City, PHELA GRANDE HOTEL has been an elite for over eighteen years. This premiere luxury hotel, cached on the west side heart of the City, promises a unique business ambiance. Among Gensan's finest Hotels, this masterpiece is renowned for the sumptuousness of its accommodations, especially the extravagance and delicacies of the Meilih Restaurant - so fine that they hold premiere functions and conferences attended by enthusiasts from around the world.The exquisite Meilih Restaurant offers the best Chinese and Japanese Cuisine, where prompt and courteous service awaits. Savor the food heartily cooked by well-trained chefs.Cafe' Eduardo is a haven for coffee lovers. Soothed by the organist's sweet mellow music, it creates a cozy and relaxing nook.Amethyst Grand Ballroom offers complete amenities and faculties, fully air-conditioned, wide and spacious. It has a capacity of 150 persons for affairs such as wedding receptions, parties and seminars. For theater type functions, it can accommodate up to 300 persons. For different functions of smaller groups, Emerald Function Room is the convenient one, fully air-conditioned, with accessible restrooms and cozy veranda.Designed to provide guests with the residential comfort they expect when away from home, the hotel is definitely a second home.Whether you stay at PHELA GRANDE HOTEL or have an opulent function at homey, residential-style bedrooms and suites; or convening at the Phela Convention Center, that is widely renowned of its sumptuous delicacies, you will relish a level of refinement rarely found in General Santos City. ... more   less 
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Also Known As:
Phela Grande Hotel And Convention Center General Santos, Asia - Philippines

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