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“Keep on searching! Don't even consider this place!”
2 of 5 bubbles Review of De Luxe Hotel

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De Luxe Hotel
Ranked #12 of 32 Hotels in Cagayan de Oro
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Keep on searching! Don't even consider this place!”
Reviewed August 7, 2012

I just checked in a few minutes ago and I already want to leave! If our rooms hadn't been paid for in advance I would.

This place has received a lot of great reviews on this site and all I can think of as I sit here (while the technician replaces the TV which wasn't working) is that those people who gave those über positive feedback were either paid by this hotel to do so or have had very VERY little experience staying in hotels.

The receptionist. Did not say anything to the effect of welcoming us. She just asked for our names while managing NOT to smile the entire time.

The room. OLD. O-L-D meaning Overused, Lacking in so many ways, Dilapidated!! The pillows are tiny and you're only given 1 per bed. Ask for extras and they charge you P30 per pillow!!! There is only 2 electrical outlets. One behind the TV and the other one in the bathroom. If you use the One behind the tv you have to sacrifice the TV. Ask for an extension panel and they charge you P200!! The sliding doors of the closet do not slide. They're stuck so you have to twist yourself in and around the doors...or in this case, walls.

The bathroom. Decent but I honestly would not trust its cleanliness. No baths in the tub for me on this trip!

The bed. The kind of mattress you sink into and it stays that way. Just a top sheet, no duvet. They have bed skirts that look like tiny curtains that also look like it hasn't seen a washing machine in more than a year now.

Air-conditioner. Old, noisy, not cold at all.

The sad thing is we're stuck here for the next 5 nights.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Travelling_Noypi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

Traveler rating
    4
    11
    9
    4
    1
See reviews for
8
2
2
9
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Colchester, Vermont
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 27, 2012

Staff and service were great and the food was so delicious . I wish they have swimming pool, then it's perfect.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Joy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu Island, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 26, 2011

Holding of functions at De luxe Hotel is very affordable with new-tiled floor, new airconditioning units, additional safe parking area and friendly and cooperative staff.

Room Tip: Corner suites are large and sunny
See more room tips
  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
215 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 345 helpful votes
Reviewed October 13, 2011

My friend found De Luxe Hotel online and booked us there for an overnight stay en route to Camiguin. If price is your only consideration, accommodations are pretty cheap here. However, it looks worse in person than the pictures -- its an old hotel in (what I assumed was) an old part of town; not well it; tacky decor; sad lobby restaurant. The beds were tough; the towels were rough and the TV reception was not great. I told myself never to come back to CDO after staying here but my mother tells me there are better, good value hotels in the city. Will just not come back to this one. The area around the hotel is dirty and slightly scary -- lots of vehicles whizzing by; wet market; dry market. Not scenic at all.

Pluses are it's near Limketkai Mall and Agora Bus Station.

They charged us for airport pick-up. The breakfast is comparable to roadside restaurant fare in the seedier areas of Metro Manila. Not bad tasting, though. Just... rough.

Room Tip: I don't know if there are good rooms here -- we did stay at a regular room. Given the look of th...
See more room tips
  • Stayed November 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Manila, Philippines
Level Contributor
64 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed August 17, 2011

When you are looking for a comfortable, efficient and affordable hotel in Cagayan de Oro, De Luxe Hotel is a winning choice.
> Very accommodating staff
>Newly renovated rooms
>Located at the center of the city
>Tour packages for ziplining, water rafting, or local tour are available on the lobby upon request
>Safe, 24/7 CCTV cameras and security guard
>New elevator
>Free wi-fi on the hotel lobby and cafe
>Has rooms suitable for groups
>Free safe parking
>Airport transportation available


TIP: Try the new SUITE ROOM. WORTH THE PRICE!
WEBSITE: http://www.deluxehotelcdo.com/index.html

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank si_kat07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about De Luxe Hotel

Property: De Luxe Hotel
Address: Capt. Vicente Roa Street, Cagayan de Oro, Mindanao, Philippines
Location: Philippines > Mindanao > Misamis Oriental Province > Cagayan de Oro
Hotel Style:
Ranked #12 of 32 Hotels in Cagayan de Oro
Price Range (Based on Average Rates): $
Hotel Class:2 star — De Luxe Hotel 2*
Number of rooms: 176
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