the location of the hotel is convenient because it is right across the mall (robinsons mall and limketkai mall) = the convenience ends there. from the reservation to check out, this hotel spells i-n-c-o-n-v-e-n-i-e-n-c-e. took me quite a while to successfully get my message across to the reservation staff re: booking details (room accommodation, use of conference room, meals, etc). breakfast buffet was not enough for the rest of the hotel guests (there were situations that there were still guests but there were only leftovers in the buffet area). the rooms are okay (one would be able to sleep well). the reception staff were a bit inefficient (took a long time to absorb reservation details; took a while to look for guest's name, etc.). the service of the hotel staff (bellboys, chambermaids) are fine. billing had issues as well - agreed with their sales team that usage of conference room and room accommodation would be billed separately, but the reception staff cashier billed everything under room charge - reached the limit - hence, need to be settled asap.
i used to stay in this hotel for quite a number of times (in which the service is okay); i don't know what happened to their level of service.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia and Hotels.com so you can book your Mallberry Suites Business Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mallberry Hotel Business