I was in this hotel November 10-13, 2011. Before I booked in the hotel, I asked re-assurance from them if rooms have Wi-Fi. They reiterated that Wi-Fi si working perfectly fine. And if Wi-fi do not have a good signal, they have a port that I can use a LAN Cable. I did not bring my pocket wifi device with me since there is an internet available in the Hotel and someone else is using my pocket wifi.
When I got here, it was the first issue I raised to the front desk. They attempted to put a wifi antenna in the room but for some reason, it didn't push through. The backup port (using LAN) is only available in the new rooms. I asked for transfer but they cannot accommodate my request because we are a big group. I asked for a similar rate (even if we transfer to two roooms if they don't have a big room available int he new building). They did not offer a discount and we have to pay whatever the rate of the rooms are.
It is definitely not advisable for business travelers to stay here if they need to connect to their VPN. Another option is to test first the wifi connection or assure that there is an internet port in the room before they check-in. I was on a trip with friends but I have so many things to do at work that I could have done at night during my stay in the hotel.
One thing I hate here is that the manager did not even bother to talk to us despite our demand to speak with her/him.
The good thing with them is they will call you and discuss what are the things they missed and things to improve on. They gave me a call after two days regarding my complain.
Food is above average. I like their buffet.
Front desks are friendly.
- Official Description (provided by the hotel):
- Welcome to the new Villa Caceres Hotel. Located at Magsaysay Avenue, along Naga City's famous entertainment and dining strip, Villa Caceres Hotel defines a new standard of luxury and comfort for its clientele that it can rightfully be called "The Gem of Bicolandia."From its establishment in 1993, Villa Caceres Hotel has become a long way in delivering its guests the finest that Bicolandia can offer. From first-class amenities to uncompromising service, a grand victorian-inspired lobby, and a large convention center unparalleled in both scale and function.So come and relax. Indulge yourself and experience firsthand the incomparable level of refinement.Villa Caceres Hotel is owned by Mr. Robert Lee Obiedo & Family. ... more less
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