This is a blog I wrote about this hotel... read on...
I went on a trip to Bicol with my friends and we stayed at this hotel in Naga City. Its one of the “expensive” places that we stayed in so we were expecting more.
But it was disappointing to see the rooms were tiny, it doesn’t even have a closet space, the bathroom? I bumped my knee on the sink when I was trying to wear my jeans (yeah, it’s that small). And no free WiFi! The other hotel we stayed in has much better conditions albeit it’s an older hotel. My poor friend feels bad because we were ranting and raving about the facilities and all, she was the one who booked us there. We assured her that it’s not her fault because we expected from the hotel based on the rates we paid for.
When we got in our room, we found out that they gave only one set of toiletries, so we called the front desk to request for an additional. After a few minutes, we heard a knock on the door and I went up to open it, expecting that it’s the room service person. What I didn’t expect is that I would change my whole impression of the hotel totally when I opened that door.
I met at the door this room service guy and I immediately told him that we only got one set of toiletries and we need another one. He was motioning so fast with his hand that I didn’t understand him at first. Then he slowly touched his lips and motioned that he cannot talk. That jolted me and stopped me in the middle of my sentence, I ran back inside the room and grabbed the toiletries pack to show him that we needed one more. Then he smiled and motioned that he understood and I assumed he will get another pack for us.
When I got back to the bed, I told my friend, for whatever that this hotel lacks in terms of amenities and facilities, I forgive them. This hotel has restored my faith that there are people or establishments who gives chances to physically challenged individuals and I salute them for it. It hits so close to home because we have family/relatives who are challenged individuals and are still being challenged until now and my hope and fervent prayer is that they’d be given the chances so they can prove their worth.
I just feel bad that I wasn’t able to get the name of the guy so I can properly give credit to him on this blog. I wish him well and I hope he’d do well in his job and that he would climb the ladder of success to prove that he has accepted and embraced his challenges. And to this hotel, may your tribe/branches increase, thank you.
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