More than the modern look yet homey, tasteful ambiance of the hotel, what impressed me is their brand of excellent service. Every hotel staff knew how to deal with guests and make them feel at ease. Every guest is treated with a personal touch (i.e. they know what newspaper you read and would save a copy for you), Everybody is on the ball and ready to cater to your needs and requests. This hotel is one of the few hotels that impressed me in terms of service, interiors, rooms and amenities.
- Official Description (provided by the hotel):
- The Avenue Plaza Hotel's 4 Star accommodation in Naga City, Camarines Sur, Philippines brings you right in the heart of the city. It is strategically located along Magsaysay Avenue near entertainment, shopping, dining centers, and historical attractions. From the boutique hotel, guests will easily access key places of interest, such as Penafrancia Shrine, Immaculate Concepcion Church, Central Bus Terminal, and Naga City Centro/Downtown/Central Business District. Each room at the hotel comes with air-conditioning, high-speed Internet connection, coffee/tea maker, private toilet and bath, shower, safe, and baby cot/crib upon request. Guests will also enjoy a mini-bar, PosturePedic bed, and plasma TV with cable. Further, the boutique hotel also has facilities and services for guests' convenience. It has a ballroom, cafe, business center, conference room, restaurant, 2-level infinity pool, and lifestyle center. Airport transfer, car rental, city transfer, currency exchange, and massage service are also available. The boutique hotel offers a convention center that can seat up to 800 people and an events tent that can carry up to 1000 people, as well. The Avenue Plaza Hotel has been recognized by Tripadvisor, as a Traveler's Choice in 2013 and 2017 for Best Service where it has outranked 5 Star hotels in Metro Manila. Besides this, Cebu Pacific's in flight magazine, Smile, gave us an award for being a Best Brand in Travel and Tourism as the Best Hotel for Stress Free Business Trips in 2013. Also, the Department of Tourism Region 5 also accorded us a Gayon Bicol Award for Enterprise Service Excellence in recognition of its team's untiring efforts in sustaining the international standards for tourism services towards global competitiveness. These features and awards make it the best place to stay in Naga City. ... more less
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