This hotel is a model not only for Bicol but the entire Philippines. A quick efficient airport collection, speedy checkin process, friendly smiles and acknowledgement by all staff, a 5 star Hotel experience at a very competitive price. Lets begin. This Hotel is new and part of a redevelopment of Legazpi City in Bicol, the owner has developed a nearbye eco friendly mall and provides free electric transport between the hotel and the mall. At checkin a smiling Lea provided a warm welcome and was great with quick solutions to all requirements. Customer service standards throughout the hotel are a model for the Philippines. The rooms have large screen lcd television, mood lighting, high flow hot water rain showers, the best bed and pillow combination I have experienced in asia. The included breakfast was superb, such variety catering to many tastes and requirements, The hotel has a 5'6" deep pool that is private and superbly clean. The spa on level 2 has great massage combination including reflexolgy, swedish, thai combinations for around 1000 peso for an hour. Secuirity is efficient, laundry quick and well priced. Overall A+
- Official Description (provided by the hotel):
- Hotel St. Ellis is superbly situated along Rizal St., it is a short 3 kilometer drive from the airport. It offers rooms completely furnished with a 32-inch LCD television set with satellite cable TV connection, high-speed internet access, NDD/IDD telephone, in-room safe, and an electronic door lock system. Some of its amenities includes Essences Spa, Salon Mye, a fitness centre, and a kiddie activity room. ... more less
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