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“NOT worth it!!!”

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The Boutique Bed & Breakfast
Ranked #8 of 102 Tagaytay B&B and Inns
Reviewed April 30, 2009

It was so hard to book a room from this Hotel. So we were so excited to go, when we finally booked a room.

The staff are all smiles, I will give you that.,
But the room is small. the bathroom was tiny! The view from the balcony isnt that great

What the hell is the HYPE about?

  • Stayed: February 2009, traveled as a couple
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2  Thank sexy888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 - 90 of 95 reviews

Reviewed February 10, 2009

We stayed at the I DARE room, and for the equivalent of approximately US$150.00, we expected at least equal quality of rooms and service to that of Country Suites or even Taal Vista.

Instead what we got was a room with a distinctly bordello-ish feel to it , a lot of slip-ups, and service bordering on apathy.

The much raved about view from the room's miniscule balcony was obstructed by a tree. The balconies all overlook the deck just outside the Hawaiian Barbecue restaurant and anyone hanging out on the deck could see the people hanging out in their balconies. Minus points for privacy.

They market the place for families and barkadas, yet I felt distinctly uncomfortable when we were led to choose from a library of videos and there, right beside G rated Ella Enchanted, were numerous porn movies. And my three-year old was was with me!

Even worse, when we entered our room, we opened the wardrobe to find a selection of 'costumes' ranging from garter belts to lace teddies and bustiers. There were also...um, beads...that were definitely neither for praying nor for stringing. This was something I expected to adorn a suite at Victoria Court, but not a place that is supposedly as high-end as Boutique.

The bathroom was incredibly small. So narrow that when my husband (who is just barely 5'10") stood up from the toilet seat, he banged his head on the wall in front of him. The view that people rave about from the shower stall is not all that great when you consider that the glass is not one way and you have to cover it with a curtain so that your head is the only one that rises above the covers to appreciate the view of distant Taal volcano.

The sheets smelled like cheap detergent.

The walls of the room were water stained from a split type air con that leaked.

The hot chocolate that they bring you at bedtime? It wasn't even real hot chocolate, it was a pre-mix powder. And they didn't have the finesse to even mix it properly. Ours came half mixed with swirly bits of powder floating at the top. It may have been Nesquik instant chocolate drink. The churros that come with it were dotted with live ants. When I pointed this out to the housekeeping attendant that picked up our cups, she merely smiled and did not offer an apology or a replacement.

The next day, my husband woke up with a high fever. I called the front desk to request for an extended check out say at 1pm or 2pm instead of noon. Instead of concern or offers to bring up medicine, I got silence from the other end of the line. She then proceeded to tell me that there were people coming in at 2pm. Forget that we had to wait over an hour to check in when we arrived the previous afternoon.

All those other things that people rave about - the breakfast in bed, hot chocolate and churros before bedtime, selection of personal soaps and shampoos...you can get those down the road at Country Suites or even Taal Vista. For a similar price and for much bigger room space.

And the service is way better.

I don't know what the hype is about Boutique. Anyone who's gone to a real boutique hotel outside this country will be able to tell that it's a bad knock off. The concept was probably good enough, but the execution and follow through is terrible.

Totally not worth the money you pay. And definitely NOT a place for a family with young kids.

  • Stayed: November 2008, traveled with family
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6  Thank thebloggess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2009

My wife and I went to The Boutique Hotel for a weekend get-away during the Christmas Holidays and we wanted to pamper ourselves.

Our overnight stay at this hotel was just okay, but clearly not worth the price. The total price for the I LOVE room cost us 10,000 pesos or 200 US dollars.

For that amount you expect no slip ups, right?

The title of my review is "a restaurant with rooms around it" because that's what The Boutique is. It's a restaurant with rooms around it.

The room that we got (I LOVE or Rm 102) is right next to the restaurant (Hawaiian BBQ). The glass window of our veranda is directly across the tables and chairs of the restaurant. Yes, people can see us inside--if not for the curtains which I had to make sure closed all the way just for my wife to feel comfortable.

The wall is thin. I could hear the laughter of the people dining on the other side.

The bathroom is small.

The shower door is only half closed. Meaning if I take a shower, the water drips to the toilet area.

For me, with these problems, its not worth 200 bucks.

Even if they have a lot of pillows (I think there were about 16 pillows).

Even if there's a 32 inch flat screen tv.

Even if they served breakfast in bed.

Wafer thin walls, glass window across tables and chairs, and wet bathroom floor... Not worth 200 bucks.

  • Stayed: December 2008, traveled as a couple
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5  Thank ilocanotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2008

The Boutique in Tagaytay does not reflect the advertised luxurious experience that was promised. Expecting pampering and 5 star service (for the more than 5 star price, about 200 usd a night), my husband and I experienced a stay comparable to a 2 star inn.

The basic prerequisites for a Luxurious experience were missing : Basic cleanliness of the room (ants were plenty on the tables, walls and mirrors, and the floors, moldy smelling pillows and to cap it all up, a spider on our bed). Hot water was not available, only lukewarm water at low pressure (the tub was close to useless as the "lukewarm water" was already cold by the time it was filled up). The staff was curt, not as personalized and pampering as the welcome letter claimed. To see how the details of a premium concept was poorly translated, check out the keychain of their room keys (it was like a huge wooden key that I remember to have used in another provincial 2 star resort). The resort also doubled as a restaurant and the noise from the various people that walked in for their meals didn't aid to the personalized and luxurious experience that the owners tried to create. The free 10 minute facial massage was terrible. The experience was not only uncomfortable, the therapist's technique aimed to rip out all my hair from their roots.

I liked though the basic concept of the place. Breakfast in bed, hot chocolate in the evening (if executed well). 42in plasma tv paired with generic dvd player. I liked the options of soap as well as the view that i had from my room. (we booked the I-Lust room, the supposed best from the lot, to celebrate our wedding anniversary).

The owners still have a long way to go to actually be able to live up to their claims that they aim to have for the Boutique. The details still do not justify the asking price for the place. The review would have been different if the claim and the asking price was for a 2 or even 3 star offering... but with their rates, the expectations should be set high. I would just move over to the Taal Vista or even to the Holiday Inn next time.

  • Stayed: October 2008, traveled as a couple
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6  Thank siomao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2008

I've always been curious about The Boutique B&B, and the harder it was to book a room, the more it piqued my interest. Finally, a weekend in July opened up 'I Love' room. I wanted 'I Dare' because of its deep chocolate interiors and privacy since it's on the second floor (as I've read here), but 'I Love' boasted of its own patio, so it was good enough. At least it's not 'I Surrender' which I heard was the room to be avoided because it's right beside the kitchen.

We were lucky for being able to check in earlier than 2:00pm as we got there around lunch time and our room was prepped already. I got excited getting to choose stuff in the Pamper Me room, but it waned a little because of how the plastic bottles looked [like not clean and not worth the hotel rate]. It would've looked well thought of if it had proper labels like hotel stickers. We chose peppermint and apricot soaps, milk & honey shampoo and conditioner, and aloe vera lotion. I hope they would add varieties for the body lotion, because it was either the white scentless generic one or aloe vera. That was it. I thought we were going to choose our pillows and scent for the room, so I asked to smell the different room scents at least. The receptionist said that it's pre-determined already for every room. Good thing ours called for a combination of rose, lavander and sampaguita.

A framed bed with sheer drapery around it greeted us when we opened the 'I Love' door. It had a dozen or so pillows in different shapes, which made us want to plop on the bed and be smothered in plushness. I was happy with the personal touches like hair dryer (found in the drawer of one of the side tables), pamper me basket, water and fruit plate, and yes, an unsigned letter by the owners welcoming us. I agree with the other reviews that it should be signed at least, even a signature taken off a scanned image would be way better. My name was misspelled...wish they double-checked with me on the phone or checked the fax I sent with the deposit slip. I mean, for the prize of the hotel...in Tagaytay...these would be things you'd expect to be taken cared of with utmost care.

I loved how the sunlight fell on our patio. We had a hammock, wicker buddha-head shaped chair, a daybed and a coffee table where we ate our meals. There was this white modern looking chandelier which Ient to the romantic theme and which I liked very much. The patio was really spacious. Wish some of that space went in the bathroom instead.

Now what I sooooo loved was the barbecued ribs which we had for lunch and which was served to us in our patio. The tender and juicy meat was falling off the bone and the sauce was just right mix of sweet and tangy. I would definitely go back to Tagaytay just for those ribs. We also got to try the tawilis and mushroom macadamia soup, which were yum! All these single orders are good for two, and it's really affordable - medium order of original ribs is P450...it's definitely worth it. Up to now, that's what my boyfriend and I still talk about...the ribs...yummm.

Which only goes to show that the hotel lacked the 'boutique-ness' of it since we were expecting excellent service and to be well taken cared of because of the price and hype created around the hotel. I could tolerate the fact that during dinner and lunch time, there were people right outside our patio. Thank heavens for glass sliding doors and drapery. Oh, the sceen on the door leading outside from the patio was even torn. Those things I could understand, but they really lacked personalized service. I thought that the churros and hot chcolate would be served at 9:00pm (I read that somewhere) and so we were waiting...so things like that, you know...the front desk staff also lacked warmth...didn't make conversation at all like basic, "Hi, hello, how are you...how was your trip from Manila..." I got a teeny weeny bit offended when one looked at my scar (which is right smack in the middle of my chest)...while talking to me...I'm so used to that though, but still. Never got that from any of the Starbucks people, nor from Two Seasons hotel I tried a couple of months ago.

So would I stay at The Boutique Hotel again? No. We found it price-y for the kind of service that we experienced. My next stop would be Discovery Suites. I heard they serve really good food, and service is way cooler. But instead of going to Leslie's and Breakfast at Antonio's, I think I have a new restaurant to look forward to when going to Tagaytay :)

  • Stayed: July 2008, traveled as a couple
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2  Thank vanillarama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2008

boutique bed and breakfast is really the best place for honeymooners... i was not feeling well when my husband and i arrived the place... but still it was a lovely experience... they know how to spoil their guest... they make it too personal that i really want to extend our stay... from the smallest detail like your soap up to the mood of your bedroom... brilliant, definitely we will come back...

  • Stayed: May 2008, traveled as a couple
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1  Thank MissyManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 29, 2008

I booked 2 nights for "I LUST ROOM" because it has a very nice overlooking view of Taal. The room ambience was very relaxing and I have the comforts of home. Since coming from Canada, I decided to stay in Tagaytay for 2 nights so I don't have a shock on how hot it is in Manila. And I couldn't go wrong, Tagaytay is the place to stay to stay cool. At The Boutique, you get pampered with their toiletries that you can personally select right after they give you the key to your room. Since I stayed for 2 nights, I had the chance to try at least different scents of their toiletries from lotion, soap, shampoo and conditioner. I also enjoyed the personal touch that the staff gave me during my stay, they always attend to your needs and are always there when you need their service. I got spoiled with their breakfast in bed, I can't complain about food, it was excellent. It was a indeed a worthwhile experience to stay at The Boutique. Thanks to all the staff and hope to see you again on my next holiday.......maybe in 2 years!

  • Stayed: February 2008, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
2  Thank conchita96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Boutique Bed & Breakfast

Address: 45 Aguinaldo Hi-way | Silang Crossing East, Tagaytay, Luzon, Philippines
Location: Philippines > Luzon > Calabarzon Region > Cavite Province > Tagaytay
Amenities:
Restaurant Room Service Spa
Hotel Style:
Ranked #8 of 102 B&Bs / Inns in Tagaytay
Price Range: $97 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boutique Bed & Breakfast 5*
Number of rooms: 27
Reservation Options:
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Also Known As:
The Boutique Hotel Tagaytay
The Boutique Bed And Breakfast

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