First of all the room was new. The new long wing and almost the furthest from the restaurant. We had a double and single bed so needed a roll out for which they charges 1000 pesos a night on top of the room rate. Breakfast for 2 was included but we had to pay half rates for the 2 kids (500 pesos? each) I know this is common practice in all hotels but still find it hard to take given that small children generally only eat very little at breakfst!.(US$10 for a child's breakfast is hard to swallow in the Philippines when half the population live on less than US$2 a day.)
The views of th volcano are of course stunning but most hotels along the ridge in Tagaytay offer this. The pool was clear but chilly, matching the air temperature at night.
The security was good. The customer service was good in the restaurant and common areas and my husband had a great massage in the spa. The concierge however was totally lacking in knowledge about hte area.
The buffets were good especially the Christmas Eve dinner.
We wondered if Discovery suites would be a better option or the new Lake Hotel which looked very good from the outside.
To summarise, this hotel is an ugly carbuncle on the ridge and its size is not an advantage unless you are having a wedding a need to house lots of guests. We are European and stiil cannot understand why hotel prices in the Philippines are so high hence when we pay European prices we expect high standards. The Taal vista did not really meet our expectations.
Also have you considered looking at some of the smaller hotels down on the lake in Talisay? The views are not the same but you can still see the volcano islands in the lake and it is a smaller friendlier spot.
- Official Description (provided by the hotel):
- Breathtaking views, crisp cool mountain air, lush flora and quaint nooks all come together at the new Taal Vista Hotel, Tagaytay City - the country's favorite destination. Taal Vista Hotel, is perched on a 700 meter high ridge that has the best view of the majestic Taal Volcano and its surrounding Taal Lake. ... more less
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- Also Known As:
- Taal Vista Hotel Tagaytay
- Hotel Taal Vista