Very disorganized service - missed my car booking (to airport) TWICE on same day, housecleaning made my room at 5.15pm, morning calls were basically 3 rings and then hung up, when I passed to staff a set of keys left in safe by previous guest the staff took it without even asking me which room, when I asked concierge to help me call up a spa he asked me to pay for it as an external call (I was like, "seriously? Are you kidding me??!" So he didn't charge me and tried to help...... Food was horrible and overpriced, even my fresh coconut arrived 30 mins after order and was warm and sour.
My bed linen has some blood stains. Shower was really crap (suddenly there was no water halfway), air vent next to aircon was noisy and cold (it wasn't part of aircon, could not turn off). Already I was in new wing.
Only great thing was that outside restaurant there is nice view of volcano.
- Official Description (provided by the hotel):
- Breathtaking views, crisp cool mountain air, lush flora and quaint nooks all come together at the new Taal Vista Hotel, Tagaytay City - the country's favorite destination. Taal Vista Hotel, is perched on a 700 meter high ridge that has the best view of the majestic Taal Volcano and its surrounding Taal Lake. ... more less
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- Also Known As:
- Taal Vista Hotel Tagaytay
- Hotel Taal Vista