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“EXPERIENCE NOT GOOD”
Review of 5R Rooms

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5R Rooms
Ranked #67 of 104 Tagaytay B&B and Inns
Reviewed March 2, 2013

My experience their was not GOOD. The staff named JAY though was fine but the person assigned to the information desk was not that good enough named "RUBY". Her approached were not good she treated her guests like boarders who are renting to her condo. I am not recommending this hotel to be part of your experience I'd rather pay higher amount than they are offering to stay in the same type of hotel with good customer service. RUBY needs to attend CUSTOMER SERVICE TRAINING.

Pool is too far from the rooms pool. And it is just up until 10pm.

Room Tip: Rather stay at the KENNI po they were good.
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  • Stayed: March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gregory L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 - 31 of 31 reviews

Reviewed January 18, 2013

We were here for one night, we ended up taking the back building because the rooms were roomier. We got a family room (2 queen/double and 1 twin) and a second room (1 queen/double) for 3500 pesos (normally 3800?).

Pros:
* Price
* Quiet (was the middle of the week, not sure if anyone else was even staying there)

Cons:
* There was no wifi in our room, you go outside in the hallway = full signal, you step inside your door you lose your signal
* There was no phone in the room
* Not clean: ants crawling everywhere, random pieces of tape stuck to the wall/ceiling, cobwebs, specs on the floor (not swept well), black dots on the ceiling
* The pool is gorgeous, but did not have the water circulating so the water was stagnant (even though they said they had just filled it three days previous). They said they would clean it, but never did
* Freezer in family room couldn't keep ice cream frozen (not even close)
* The toilets in some rooms (like family room) are not meant for tall people, they will hit their knees if they sit on the seat
* Not in the best shape--there was dents on the wall to the hallway, the sink was almost off the wall it was attached to, bathroom window was stuck in an opened position (no screen = mosquitoes)

As said in the title, cheap place, but I wouldn't stay here again.

Room Tip: Front house may be nicer (it looks newer) but the rooms are smaller.
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  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank PhishPhood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 5R Rooms

Address: Brgy. Sungay West, Tagaytay, Luzon, Philippines
Location: Philippines > Luzon > Calabarzon Region > Cavite Province > Tagaytay
Hotel Style:
Ranked #67 of 104 B&Bs / Inns in Tagaytay
Number of rooms: 15

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