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“Average”

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Tagaytay Haven Hotel - Mendez
Baulkham Hills, Australia
Level 6 Contributor
313 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
“Average”
Reviewed June 14, 2014 via mobile

This hotel is convienent to the city And is clean, we where surprised that the only available room was studio which had no windows. Bed clean, bathroom dated and needed a good clean (as do most things in the Philippines). I would stay here again amid week as it was very noisey with children on the Father's Day weekend.

Stayed June 2014, traveled as a couple
Helpful?
Thank Kruiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
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    30
    22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Davao City, Davao City, Philippines
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 11, 2014

I booked this hotel during the Christmas season and was very much disappointed with how un-maintained the room was, especially the bathroom. It was as if it hasn't been cleaned, AT ALL. There were hair strands, grime, rust...name it, it was there. Even the ref had hair strands. There was no TV remote too. The good things about this hotel are that it is just behind Jollibee and the parking lot is covered, in the basement. Will not recommend this hotel despite the relatively reasonable rate.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank MySisTah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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San Fernando, Philippines
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 6, 2014

We went to Tagaytay for a quick break from the toxicity of our work. We wanted to stay in a hotel with a swimming pool to at least refresh ourselves and escape from the scorching heat of the summer sun in the metro. Our first choice was to stay at one of the 4 star nearby hotel since it has a nice pool but when we tried to book online their system is not working well so we decided to try to inquire at Haven. It is not our first time to book at this hotel and I must say the staff is their one of their assets. They are very nice, helpful and accomodating from the reception to the maintenance staff. Checking-in is a breeze and to our surprise they have a swimming pool and a jacuzzi. Room is clean, bed sheets are neat and ac unit is working well. Price is very reasonable. Location is also good. 5-10 minutes drive to Skyranch, restaurants. 5 minutes walk to banks and supermarket and 2-3 minutes walk to Jollibee. The only downside is that their WiFis not working during that time and they were very honest to admit it that it is due to provider issues which i believe because during our previous stay their WiFi is working well, fast, free and unlimited. We'll definitely recommend this hotel and will surely come back to Haven.

Room Tip: Choose Deluxe rooms who have verandas.
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zashi17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dar es Salaam, Tanzania
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 1, 2014

We had booked the hotel for over a month that main reason of choosing them being they have wi-fi. When we checked in, the receptionist said the wi-fi is not working for more than a week and she could not tel when it will be fixed. When asked about the manager, she could not give a good response (at this time there was some argument with my local hosts, so i could not fully understand what they were asking her). In the end we decided not to stay at the hotel, though I had already registered myself.

So, when booking on the face of it they say they have some facilities, but on the ground there is none. At least the front desk office should have been polite enough to apologize for the poor or absence of the service. Instead she was arrogant and argued with guests!

Stayed May 2014, traveled with friends
Helpful?
1 Thank Godwin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilbert, Arizona
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 20, 2014

Booked for the Executive Suite.

Room 216.

decided to go to tagaytay for the weekend. we looked up some really nice hotels and we got an ok price and the hotel looked totally beautiful but when we got there they gave us the most ugliest room and they said that's there EXECUTIVE SUITE.

Room Tip: this is not the right place to stay when you're in tagaytay so please. see the pictures
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheRawlins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 15, 2014 via mobile

Went there with my family for an overnight stay, room is ok, TV and beds are good, Aircon is good.But the bathroom, eeek. Not clean and smelly. facilities are okay, with gym and pool but didnt able to use the pool because no one informed us where it is. Gosh. Transferred to another hotel much near to Tagaytay's sky ranch and because we want a more relaxing and good stay.

Stayed June 2013
Helpful?
1 Thank Eloi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binan City, Philippines
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 11, 2014

Good customer service, fine location and a budget hotel. They have jacuzzi and diminutive pool in the basement where I guess only kids can use. Hotel facilities and surroundings were just fine given that where a lot of known establishments nearby (such as Jolibee, savemore, and etc.). We were not really happy with the hotel room because 1st we can hear the people outside in the corridor and even the room next to us (guess they can hear us also, hahaha), the comfort room was really small, and our telephone access was disconnected so we had to go to the front desk for our requests and queries. Though we have complaints, everything you expected to have in a hotel room were present inside. I would still recommend this hotel for a short time stay. Clean and affordable. Good job for the ladies in the front desk for being nice and reliable and also for the breakfast buffet, thumbs up!

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank myfayelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tagaytay Haven Hotel - Mendez

Property: Tagaytay Haven Hotel - Mendez
Address: 102 Aguinaldo Highway, Mendez Crossing West, Tagaytay, Luzon, Philippines
Location: Philippines > Luzon > Calabarzon Region > Cavite Province > Tagaytay
Hotel Style:
Ranked #26 of 42 Specialty Lodging in Tagaytay
Price Range (Based on Average Rates): $
Hotel Class:2 star — Tagaytay Haven Hotel - Mendez 2*
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