I booked the hotel through another site. Reviews were good so I thought, why not? Why I stayed in the hotel--I was looking for a hotel that could fit a trip that would have us attend a wedding at Canyon Woods and a reception in a venue that was closer to the Tagaytay roundabout (forgot the venue name) and found this hotel.
We arrived in the hotel less than an hour before the wedding we were supposed to attend starts...so we rushed in and out literally. Checking in was quick and we were able to make it to Canyon Woods on time. We got back to the hotel close to midnight and were one shock after the other.
The hotel lobby appeared clean and gave a good impression.
Now the room. I had to make a last minute upgrading of our room since I saw the hotel had a family room. I paid extra money (just about $20 more for the upgrade) to get us a family room and was assigned to room 220. The room size was okay. It had three beds--one queen and two single beds. The room smelled "old" and moldy, like it was not used for a time. The bathroom was stinky and appeared to have not been thoroughly cleaned. No one in our family took a bath there. Since it was already past midnight, we had to bear our own personal complaints and stayed on through the night.
When morning came, the smell of molds became unbearable. We opened the curtains to try to put fresh air into the room but lo and behold, as the blinds went up, we saw our window covered in green molds! We intended to stay until lunch to go around but at 7am, all we can think about is checking out. We left the hotel at 8am, after taking breakfast in the Jollibee outlet just outside the hotel. My son got sick the next day and I was thinking it was probably because of his exposure to the molds or something. Not sure though.
PROS -- Quick check in and check out; food and grocery just outside the hotel; private hotel parking at basement; good location, easy to find.
CONS -- Dirty room and stinky bath; Hotel staff were few and cannot be located most of the time so service was slow; not functioning room telephone
My advice to anyone who might think of getting a room here: choose another hotel. If all else are booked and you have nowhere else to stay, okay. This hotel is good only for those who will just sleepover and do most of their business, may include taking a bath, outside of the hotel. Worst hotel ever.
- Reservation Options:
- TripAdvisor is proud to partner with Asiatravel.com Holdings and Travel Book Philippines, Inc. so you can book your Tagaytay Haven Hotel - Mendez reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.