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“Average accomodation”

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Tagaytay Haven Hotel
Ranked #59 of 97 Tagaytay B&B and Inns
Quezon City, Philippines
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Average accomodation”
4 of 5 bubbles Reviewed April 21, 2013 via mobile

I stayed with my family here, the location from tagaytay was a little after the mendez crossing.

We got one queen size bed and two single beds. The room has the basics, a flat tv, dresser, full body mirror, cabinet and a couch.

It was great value for money, the room comes with breakfast for two. The downside is, the shower heater cannot be regulated properly. Either its cold or its too hot.

We asked the front desk on what time they start to serve breakfast and they said it's at 6:30-10:00 am, which i thought was perfect, since we needed to leave by 7am for a wedding.

We went to get breakfast at 6:45am, but the function room was not yet opened and they only opened when we got there. However, the food was not yet ready even when they opened, then and we had to wait until a little over 7am before we got our breakfast.

The breakfast is buffet, they served filipino food (adobong manok, goto, pandesal, salad???, hard boiled egg and fruits.

The only great part was the brewed coffee. I overheard another table where a man ordered orange juice instead of coffee, but when it was served to him, there was an insect floating.

Overall, the hotel is ok, just beware of the couple of things pointed out above.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jocelynang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    3
    11
    17
    6
    8
See reviews for
13
13
2
2
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Manila, Philippines
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed April 11, 2013

Tagaytay Haven Hotel is an average hotel. We booked for a night only and I think that is enough though I met my need -- low-priced hotel with swimming pool. The staff were accommodating and attended to our needs but it is better if they put a smile so the guests would feel more welcomed. The deluxe room was spacious enough for four of us. I liked the garden with its the calesa designs. Our stay came with free breakfast ( just good enough to fiil our morning). Some problems they should address: 1. The bed I slept on was thin already, if not for the spring underneath I should have fallen already; 2. The hot shower wasn't working at all; 3. The side-bed lightings were broken so I had to turn on the bathroom light overnight; 4. One of the metal hand-rails in the pool is broken and should be fixed before it wounds future guests; 5. The comfort room near the pool needs good lighting and frequent cleaning; 6. Light post should be installed along the road with understandable sign or arrows where the hotel is. If these things are fixed already then maybe we will come back.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MyTrips247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed March 26, 2013

We woke up on June 12, Independence Day and just drove up to Tagaytay for a random overnight stay. This place is not very difficult to find because it is just along the main road leading up to Tagaytay. Their rates are very reasonable and they have a friendly staff. Because it was June when we went there, there were no other guests in the place, it was just us or maybe a few guests but we had the pool all to ourselves. My then 2-yr old son really enjoyed swimming although it was a bit cold. There were a lot of dragon flies around the pool which made it more exciting.

The room rates are not that expensive. we go ours for just P1500, not bad at all.

I think they need to improve on their night security, though. There were no emergency lights around the parking and entrance areas and there was no guard on duty. Also, their kiddie playground was closed for renovation that time.

Room Tip: Choose the bunker rooms around the pool if you're staying with kids.
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank aero_gaia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed December 22, 2012

We booked online with little knowledge of the hotel. Big mistake!!
We arrived and were shown straight to a room they did not have a key for, the second room did not lock and the beds were damp, te third and final room was simply ok.
The staff were unwelcoming, unapproachable and simply horrible to interact with. They play music in the centre of the hotel so loud during the day we were unable to watch the tv.
Such a shame as the hotel itself is beautiful but the staff alone were enough to put me off ever staying here again.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Rustie83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Tagaytay hotels

Parañaque, Rizal, Philippines
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed November 25, 2012

Haven Hotel has a cheap price but the service is not good, they will ask you to check in at 2pm and check out at 12nn the following day. We asked if we can check in at 12nn since our friends wedding is at 3pm and need to leave at 2pm, according to them they will allow us provided that we need to check out at 9am the following day or we will pay extra 350 per hour galing bda??? And take note they are talking to us na nkasimangot, all of us notice that . thats why we decided to just leave and stay at The Villa.

Stayed November 2012, traveled with friends
Helpful?
4 Thank Wiggle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
makati
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed February 20, 2011

Sorry to say but I really didn't like my stay in this hotel. They have ill mannered front desk staff who's unwilling to change a wet bedsheet for a new client. We were looking for a room and the room we picked was ready for occupancy. However, these poorly trained staff are unwilling to change the wet bedsheets!

Worst is there's cockroach poop in the other room that they offered. My goodness!! Not worth the stress! Do not go here if you went to tagaytay for stress free tour.

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
27 Thank tinaosrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tagaytay Haven Hotel

Property: Tagaytay Haven Hotel
Address: Ulat Road | Brgy. Francisco, Tagaytay, Luzon, Philippines
Location: Philippines > Luzon > Calabarzon Region > Cavite Province > Tagaytay
Amenities:
Swimming Pool
Hotel Style:
Ranked #59 of 97 B&Bs / Inns in Tagaytay
Price Range (Based on Average Rates): $
Number of rooms: 13
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