lobby was great. the garden was overlooking the taal lake. very relaxing.they also have a pool but only a few people were brave enough to get in the water as it was really chilly even in the summer afternoon. they must consider a water heater. if you're in tagaytay for the view, i suggest you get the rooms with veranda. rooms in the basement were cheaper than the ones with veranda but beware! they turn off the lights at night and it's scary to walk along the corridors with the lights turned off. we keep turning it on, they keep turning it off.this was a real let down.totally unnecessary power saving mishappen.
beds are well done. plump and firm but not as perfect as the previous hotel i reviewed. rooms was small but enough to fit a luggage. the tv wasn't flatscreen in the ground floor though the upper rooms have flatscreen tvs. limited channel though. restroom was kinda stained and had it cleaned. they attended to it right away but apparently, it was not their fault as the stain was permanent.
staff(specifically:the guard,receptionists,the bell boy and the lady selling in the bag of beans mini store area) were courteous, fast and attentive. obviously knowledgeable around the area which was pretty helpful since the staff in the other hotels and even some jeepney and bus drivers can't help us get to some places when we asked for directions which the staff here was very happy to help us get to. the above mentioned staff are the saving grace to this hotel.
the worst part of staying here was the massage service. i called the receptionist to have a massage in the room and asked for the rate. they arrived late, finished in about 30minutes (we asked for 1hour massage!!!), charged us more than the rate the receptionist told us (my boyfriend already paid for them when i went to the restroom and was shocked we were charged a lot more than what we were told). they were even making faces, exchanging glances when i request to have the massage harder or softer in different areas!!!! and they insisted it was already an hour. they were in such hurry to go home.i do not recommend having a massage here at all!! not a good value for your money. at all!!!
the breakfast was ok but didn't get me full. there were only few choices to choose from. a lot of hotels should really improve on their breakfast menu. the food tastes good though. and you can eat in the garden area with an excellent view of taal volcano. great for picture taking.
since we checked in at the hotel just to sleep (the massage yet again, a terrible idea!), as were outside for most of the day, it was okay. maybe if you get the more expensive rooms, you'll enjoy here more. unfortunately, for the value of the cheapest room here, you can get at a good hotel room in manila. again, it's ok for just sleeping and taking pictures.
- Official Description (provided by the hotel):
- Cuddled up amidst the slope of Tagaytay Ridge, approximately 90 minutes away from Manila, The Lake Hotel Tagaytay is a picture of verdantly serene and majestic haven. The Mediterranean inspired architectural design is complimented by the breathtaking view of the world-famous Taal Volcano and the opulence of over a hundred year old trees sprawled along the cliff. ... more less
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