I booked a room in Agoda just minutes before we arrived at the hotel. When we got there, the first thing that I noticed is that the parking space is really small. It was also raining when we got there and it's a bit disappointing because no one bothered to give us umbrellas. The front desk and the waiting area is pretty small as well but it was ok though.
We got room 202 and we were surprised because there was already someone there. Apparently they were supposed to be in room 102 or 101. Question is, how did they open room 202? My bf had to ask the bell boy 2x if they were sure that the other visitor won't be able to open our room. I was also concerned because their things were still inside the room and they already brought our stuff inside. The other visitor was already becoming agitated which is understandable because their things were still inside. The issue was sorted in less than 5 minutes though but it was still pretty annoying.
The place is new but there were already small patches of molds on the ceiling. We got the premium package but it was disappointing because the room was pretty small. There was a tv, dvd player, an empty refrigerator, 2 complimentary bottled water and toiletries. There was no free coffee or tea. There was also no hair dryer and wifi access which is different from what was advertised. The bathroom is roomy but there was no shower curtain and bidet. My daughter was pretty pissed that there was no bidet! Anyway if you're not very particular with toilets then I'm sure you'll like the bathroom. I did not like it because the toilet was beside the sink and I like the lever type of flush as opposed to the inlet type. It's a bit difficult to flush especially since the toilet is below the sinks' tabletop.
The room doesn't have a lot of lights but it's ok because we're just sleeping there anyway. In the morning you just have to open the curtains of the balcony if you need more light.
There is no view. If you want to have a view of Taal Lake you're in the wrong hotel.
Breakfast serving is small and the taste is nothing spectacular.
When we we checked out my bf noticed that our car has a scratch at the back -- an inverted letter "D" so we knew this was intentional. We reported it to the front desk but they said they're not liable. I was pretty pissed but since it was already 11, we just checked out and left.
Overall, the place is ok but I wouldn't stay here again.
- Official Description (provided by the hotel):
- Cocoon in the cozy warmth and cool comfort of your room. Enjoy well prepared dishes from local favorites to international cuisine. Experience the art of doing nothing. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Asiatravel.com Holdings and Travelocity so you can book your View Park Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.